At DoubleTree by Hilton Caracol Canela, you'll be within a 10-minute drive of Gramado Covered Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive
Restaurants
Tri Hotel Canela - 8 min walk
Pappardelle - 12 min walk
Lá Em Casa - 11 min walk
Abbiamo Fatto - Pizza Napoletana - 11 min walk
Hotel Serra Nevada - 12 min walk
About this property
DoubleTree by Hilton Caracol Canela
At DoubleTree by Hilton Caracol Canela, you'll be within a 10-minute drive of Gramado Covered Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout.
At a glance
DONE
Hotel size
105 rooms
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (BRL 35 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
24-hour room service
Services
24-hour front desk
Facilities
Garden
24-hour fitness center
Accessibility
Elevator
Elevator door width (inches): 32
Room amenities
Home comfort
Air conditioning
Espresso maker
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 10 percent
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Self parking costs BRL 35 per night
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 45.734.841/0001-60
Also known as
DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela
Frequently asked questions
Are pets allowed at DoubleTree by Hilton Caracol Canela?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Caracol Canela?
Yes. Self parking costs BRL 35 per night.
What are the check-in and check-out times at DoubleTree by Hilton Caracol Canela?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at DoubleTree by Hilton Caracol Canela and nearby?
DoubleTree by Hilton Caracol Canela has a 24-hour fitness center and a garden.
Are there restaurants at or near DoubleTree by Hilton Caracol Canela?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Caracol Canela like?
DoubleTree by Hilton Caracol Canela is a short 18-minute walk from Parque Terra Magica Florybal and 16 minutes' walk from Steam World.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
DoubleTree by Hilton Caracol Canela Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 23, 2025
Excelente hotel.
Flavia
Flavia, 1-night trip
10/10 Exceptional
Sep 15, 2025
Uma das melhores opções atualmente na região!
Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Matheus A
Matheus A, 1-night trip
10/10 Exceptional
Sep 12, 2025
Hotel novo, bonito. Muito limpo, atendimento maravilhoso e o melhor café da manhã de Canela! Adorei
Thaysa
Thaysa, 2-night trip
10/10 Exceptional
Aug 29, 2025
Excelente
Excelente opção em Canela e Gramado ! Hotel novo é super confortável ! Café da manhã gourmet ! Recepção com atendimento impecável ! Quartos super confortáveis
Marcelo Koiti
Marcelo Koiti, 6-night trip
10/10 Exceptional
Aug 16, 2025
hudson
hudson, 4-night trip
10/10 Exceptional
Aug 12, 2025
Édimo
Édimo, 1-night trip
10/10 Exceptional
Aug 6, 2025
Muito bom! Faltando só a piscina ficar pronta.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Aug 5, 2025
Ótimo ! Quarto espaçoso, limpo e silencioso.
Kleber
Kleber, 1-night trip
10/10 Exceptional
Aug 5, 2025
Gustavo
Gustavo, 2-night trip
10/10 Exceptional
Aug 5, 2025
MARLI CRISTINA
MARLI CRISTINA, 1-night trip
10/10 Exceptional
Aug 4, 2025
Hotel incrível, café da manhã excelente e equipe muito simpática. Localização muito boa e prática para quem quer estar perto do centro de Canela.
Enedina
Enedina, 1-night trip
10/10 Exceptional
Aug 3, 2025
Excelente atendimento de toda equipe, desde a chegada até ao check-out. Ótimo café da manhã, completo com diversas opções de salgados e doces.
Simpatia de toda equipe, hotel novo e moderno.
MAURICIO HENRIQUE
MAURICIO HENRIQUE, 1-night trip
10/10 Exceptional
Aug 1, 2025
Verified traveler
4-night trip
10/10 Exceptional
Jul 31, 2025
DANIEL H
DANIEL H, 2-night trip
10/10 Exceptional
Jul 29, 2025
Agradecimento
Tudo maravilhoso, só um detalhe que eu gostaria de observar para ver se tem com melhorar seria a luz no ar condicionado eu não consegui apagar, e é uma luz bem forte, por se tratar de um aparelho novo, mas não achei a função no controle.
Não consegui usar(no caso ele esquenta também) pois o quarto ficou muito claro.
Mas o restante foi tudo maravilhoso, os colaboradores são muito simpáticos e atenciosos, além do bônus do Cookie de brinde.
Rodrigo
Rodrigo, 6-night trip
10/10 Exceptional
Jul 29, 2025
Richard
Richard, 3-night trip
10/10 Exceptional
Jul 27, 2025
Hotel incrível
Um hotel incrível, super novo atendimento dos colaboradores excelente, café da manhã excelente, quarto super confortável.
Samuel de
Samuel de, 2-night trip
10/10 Exceptional
Jul 26, 2025
Hotel excelente, novo, limpo, quarto confortável , café da manhã delicioso e ótimo atendimento!!!
Adoramos, com certeza voltaremos.
Andreia
Andreia, 2-night trip
10/10 Exceptional
Jul 25, 2025
David
David, 4-night trip
10/10 Exceptional
Jul 22, 2025
Fabio
Fabio, 5-night trip
10/10 Exceptional
Jul 21, 2025
Novinho, muito bom.
Hotel novo (inaugurado em maio/2025), tudo ótimo. Únicos detalhes: não tem bom isolamento acústico pra rua (ouve-se cachorros latindo) ou pros quartos (ouve-se chuveiros); travesseiros altos.
Vinícius
Vinícius, 1-night trip
10/10 Exceptional
Jul 20, 2025
Diego
Diego, 2-night trip
10/10 Exceptional
Jul 20, 2025
Cristian
Cristian, 2-night trip
10/10 Exceptional
Jul 20, 2025
Excelente opção de estadia na Serra Gaúcha!
Excelente Hotel. Novíssimo e de muito bom gosto em todos os detalhes. Cama super confortável. Toalhas e roupa de cama limpas e macias. Café da manhã ótimo. Academia de primeira. Uma das melhores opções em na região. Voltaremos com certeza.
Thales
Thales, 1-night trip
10/10 Exceptional
Jul 20, 2025
Lindo espaço
Decoração moderna tudo novo
Confortável ..grande limpo
Pessoas amáveis
E o cafè da manha MARAVILHOSO
Quartos aconchegantes
Cama gostosa
Tudo novinho