When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.
West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
The Ballpark at Jackson - 17 min walk - 1.5 km
Old Hickory Mall - 6 min drive - 8.4 km
Casey Jones Village - 6 min drive - 9.0 km
Union University - 7 min drive - 10.1 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 15 min drive
Memphis International Airport (MEM) - 86 min drive
Restaurants
Love's Travel Stop - 5 min drive
Dodge's - 6 min drive
Jonathans Grille - 7 min walk
SONIC Drive In - 5 min drive
McDonald's - 6 min walk
About this property
Holiday Inn Express Hotel & Suites Jackson NE by IHG
When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
92 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 10 PM
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Jackson NE by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Jackson NE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Jackson NE by IHG and nearby?
Holiday Inn Express Hotel & Suites Jackson NE by IHG has an outdoor pool and a fitness center.
What's the area around Holiday Inn Express Hotel & Suites Jackson NE by IHG like?
Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short 6-minute walk from West Tennessee Healthcare Sportsplex and 14 minutes' walk from The Ballpark at Jackson.
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Reviews
Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.8
Staff & service
8.4
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was a highlight with many guests praising its quality, variety, and convenience. (15 reviews)
Convenient dining options were plentiful and easily accessible nearby. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bed
Breakfast
Bathroom
Shower
Lobby
Coffee
Location
Cleanliness
Reviews
8/10 Very good
Aug 18, 2025
Pool needed cleaning but it was still nice for us . Breakfast was very good. Staff super friendly
Tina
Tina, 2-night trip
10/10 Exceptional
Mar 28, 2025
Nice rooms, easy booking and check in.
Plenty of food options nearby.
Matt
Matt, 1-night trip
4/10 Fair
May 24, 2025
The breakfast was so so.
Gary
Gary, 1-night trip
10/10 Exceptional
Mar 9, 2025
The friendliness of the staff and the modern newness of the building and rooms.
Gary
Gary, 1-night trip
10/10 Exceptional
Apr 13, 2025
Nice and clean
Lee
Lee, 1-night trip
10/10 Exceptional
Nov 2, 2024
It's always a pleasure staying here...
Charles
Charles, 2-night trip
10/10 Exceptional
Nov 13, 2022
Excellent hotel
It was one of the nicest holiday Inns that we stayed in on our trip, extremely clean, quiet , comfortable, great breakfast and great friendly knowledge staff
Edward
Edward, 1-night trip
10/10 Exceptional
Oct 23, 2024
The breakfast staff was extremely pleasant.
Laura
Laura, 3-night trip
10/10 Exceptional
Mar 9, 2025
Can’t beat it if your there for baseball
Kurrie
Kurrie, 1-night trip
10/10 Exceptional
Jul 1, 2024
It was conveniently located to places to eat.
Georgena
Georgena, 1-night trip
6/10 Good
Mar 10, 2025
The staff was great! My stay was nice! The breakfast was excellent!
My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Robin
Robin, 2-night trip
10/10 Exceptional
Mar 26, 2023
Good value, friendly staff, very adequate breakfast
James
James, 2-night trip
10/10 Exceptional
Jun 11, 2025
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Andrea
Andrea, 2-night trip
10/10 Exceptional
May 1, 2024
Nice clean hotel
Sally
Sally, 1-night trip
10/10 Exceptional
Nov 21, 2022
Great location for a quick stay while traveling, quiet and comfortable beds!! Breakfast was great and staff was friendly.
Kelli
Kelli, 1-night trip
10/10 Exceptional
Feb 27, 2023
Clean, easy check in& good breakfast
Samuel
Samuel, 1-night trip
10/10 Exceptional
Nov 11, 2024
Excellent front desk.
Ron
Ron, 1-night trip
10/10 Exceptional
Mar 30, 2024
Homeward bound
Great friendly checkin
.Room was quiet, spacious an clean
Verified traveler
1-night trip
8/10 Very good
Jul 22, 2024
Nice, Clean, and very Friendly
BARRY
BARRY, 1-night trip
4/10 Fair
Jun 9, 2025
The shower was dirty and a dirty washcloth was left in the dirty shower.
Randy
Randy, 1-night trip
10/10 Exceptional
Dec 26, 2024
Easy to access.
John
John, 1-night trip
10/10 Exceptional
Sep 11, 2022
The hotel was clean.
Nakesha
Nakesha, 1-night trip
10/10 Exceptional
Oct 22, 2024
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Verified traveler
1-night trip
10/10 Exceptional
Mar 18, 2024
Staff were very friendly, room was spotless,bed was very comfortable, the cookies are awesome 😃😃,we always stay at this hotel when in Jackson Tn