Experience the best of Kobe at Hotel Okura Kobe, with shopping on site and a serene garden. Unwind in the sauna, tee off at the driving range, or indulge in Chinese cuisine at one of three restaurants. Previous guests rave about this hotel's helpful staff and convenient location.
Kobe Anpanman Children's Museum & Mall - 11 min walk - 1.0 km
Getting around
Kobe Airport (UKB) - 18 min drive
Itami Airport (ITM) - 46 min drive
Kansai Intl. Airport (KIX) - 66 min drive
Kobe Minatogawa Station - 3 min drive
Kobe Station - 20 min walk
Kobe Sannomiya Station - 20 min walk
Minatomotomachi Station - 6 min walk
Hanakuma Station - 9 min walk
Motomachi Station - 10 min walk
Free train station pick-up
Free train station drop-off
Restaurants
カフェレストラン カメリア - 5 min walk
パティスリー モンプリュ (patisserie Mont Plus) - 4 min walk
桃花林 - 1 min walk
cafe&bar anthem (アンセム) - 4 min walk
有明 - 1 min walk
About this property
Hotel Okura Kobe
Hotel Okura Kobe puts you in a great location, within just a 10-minute walk of Meriken Park and Kobe Tower. After visiting the health club for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, an outdoor tennis court, and a sauna. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Minatomotomachi Station is 6 minutes and Hanakuma Station is 9 minutes.
At a glance
DONE
Hotel size
468 rooms
Arranged over 35 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Due to the Fireworks Festival nearby, traffic restrictions will be in place in the area surrounding the property from 6-7:30 PM, October 20-October 24, 2025. During this time, vehicles will not be able to enter or exit the property.
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1000 per night; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Free train station shuttle from 8:30 AM to 9:30 PM
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Grocery/convenience store
Children's menu
What to do
Tennis
Shopping
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1989
Safe-deposit box at front desk
Garden
Health club
Golf driving range on site
An indoor pool
Seasonal outdoor pool
Outdoor tennis court
Sauna
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchairs available on site
Room amenities
Be entertained
26-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for JPY 1265.0 per day
Parking
Self parking costs JPY 1000 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to August
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe
Frequently asked questions
Does Hotel Okura Kobe offer free cancellation for a full refund?
Yes, Hotel Okura Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Okura Kobe?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Hotel Okura Kobe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Okura Kobe?
Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hotel Okura Kobe?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Okura Kobe and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Hotel Okura Kobe also has a health club and a garden.
Are there restaurants at or near Hotel Okura Kobe?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
Does Hotel Okura Kobe have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Okura Kobe like?
Hotel Okura Kobe is located on the waterfront in Kobe City Centre, a short 6-minute walk from Minatomotomachi Station and 3 minutes' walk from Meriken Park. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Okura Kobe Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
9.4
Staff & service
9.0
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Breakfast was consistently described as excellent, great, and wonderful with a delicious selection of food. (16 reviews)
The property offers a convenient free shuttle service to the city center. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Location
Breakfast
Food
Ocean view
Port
Train station
Bed
Reviews
10/10 Exceptional
Apr 5, 2025
Excellent hotel
John
John, 1-night trip
10/10 Exceptional
Mar 16, 2025
Wonderful hotel large clean rooms great breakfast and wonderful staff
Justine
Justine, 3-night trip
10/10 Exceptional
Jun 1, 2025
Lovely classy hotel. Comfortable, welcoming, very nice restaurant. Excellent location.
Helen
Helen, 1-night trip
10/10 Exceptional
Apr 25, 2025
Excellent staff, very helpful and location specially if going on a cruise ship in the nearby port
.
Barry
Barry, 1-night trip
10/10 Exceptional
Jun 7, 2025
What a great central location. Right at Merican Park in Kobe, you get to see the night lights and it’s easy to get to shopping and food
Susan
Susan, 3-night trip
10/10 Exceptional
Mar 6, 2025
Beautiful view
Very responsive staff
Room service was excellent
Michael
Michael, 4-night trip
10/10 Exceptional
Aug 2, 2025
Great Place for Family Trip
The hotel is next to Kobe Port Tower.
You can walk to Umie Mosaic and Motomachi.
The hotel offers a free shuttle service between the hotel and Sannomiya which is very convenient.
You get free water with the room service.
The room is clean and quiet.
Yu-Chieh
Yu-Chieh, 7-night trip
10/10 Exceptional
Apr 4, 2025
I have stayed at the Hotel Okura Kobe many times and highly recommend it when traveling to Kobe or the Kansai Area generally. Excellent service and excellent breakfast.
John
John, 1-night trip
10/10 Exceptional
Apr 12, 2025
The hotel was recommended to me by a friend and it was great. When I come back to Kobe I will be booking here again.
David
David, 9-night trip
8/10 Very good
Apr 8, 2025
A bit away from station but hotel provide bus to station
Room is big and comfortable
Breakfast so far so good
LI SHI
LI SHI, 3-night trip
10/10 Exceptional
Feb 16, 2025
Staff excellent, room clean and spacious
Nerry
Nerry, 4-night trip
10/10 Exceptional
May 15, 2025
A true 5 star hotel, our room had a magnificent view of the port area and was a very comfortable place to be. City and port loop buses stop outside and motomachi station is a 15 minute walk. I would stay there again without question.
Andrew
Andrew, 8-night trip
10/10 Exceptional
Apr 11, 2025
Strongly recommended the ocean view suit. Room is clean and spacious. Staff is very friendly.
Chao
Chao, 1-night trip
10/10 Exceptional
Jan 17, 2025
Great hotel!
This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Anthony
Anthony, 2-night trip
10/10 Exceptional
Jun 1, 2025
Amazing from the moment we stepped out of the taxi to when we left the hotel. The staff were attentive, friendly and helpful. Made us feel valued and special. Beautiful room with great views. Fantastic location. We loved Kobe and our hotel. This was a fantastic experience for the hotel and the town. Would recommend both visiting Kobe and staying at the Hotel Okura Kobe.
David J
David J, 1-night trip
10/10 Exceptional
May 29, 2025
Staff
Thomas
Thomas, 1-night trip
10/10 Exceptional
May 3, 2025
Feel well Kobe
My wife and I spent just one night after long time no visiting at Kobe.
But we enjoyed the familiar place, food, and hotel. The polite service of the hotel made us feel at ease. Thank you to all the staff
妻と二人で久しぶりの神戸旅でした。一泊でしたが、懐かしい土地と食事、そしてホテル。丁寧なホテルの対応にホッとさせられました。スタッフの皆さん、ありがとうございました。
Masato
Masato, 1-night trip
10/10 Exceptional
Mar 18, 2025
Lovely hotel and our room had great views over the harbour. Only 5 minute walk to Chinatown and shopping areas. Port and City loop buses stop right outside hotel and give easy access to Various areas and to Shin-Kobe station for Nunobiki Falls and herb garden which are well worth a visit. Only slight downside was the elevated roadways near the hotel.
Josephine
Josephine, 3-night trip
8/10 Very good
Mar 17, 2025
Spacious hotel
The hotel rooms were a great size for Japan and we were glad we chose to have the breakfast included. There was a language barrier but the staff did their best to help us. The free shuttle to Sannomiya station was really helpful and we used it several times
Winnie
Winnie, 3-night trip
10/10 Exceptional
Jan 12, 2025
Wonderful!
Mateusz
Mateusz, 5-night trip
8/10 Very good
Apr 22, 2025
Had an excellent room high up with views over the port which was lovely. The room was also very large. The bed was very hard and not comfortable.
Dana
Dana, 2-night trip
10/10 Exceptional
May 27, 2025
The room I stayed in had plenty of space for luggage and leg room to walk around, perfect for at least two people. Very comfortable.
Room service was very good too!
Only warnings I'd give is that the property is a little bit far from the stations. You can still walk to them but it might be a bit of a walk unless you're willing to taxi to them and back. Taxis regularly stop in front of the hotel so they're easy to get.
Patrick
Patrick, 10-night trip
8/10 Very good
Apr 2, 2025
Need refurbish
Hotel need some refurbishing now
Verified traveler
1-night trip
6/10 Good
Apr 27, 2025
Hotel was clean and well kept, staff were polite. Beds and pillows were too hard; furniture was scuffed and stained. No plugs beside the bed!
Mike
Mike, 2-night trip
10/10 Exceptional
May 26, 2025
Very big hotel. Twin standard room was very big.
Very comfortable.
Vibe is more towards older / sophisticated / formal. We didn’t do more than sleep there. Breakfast buffet was twice what paid in Kyoto so we skipped it.
Easy walk to China Town / JR line station. Shin line is farther, not walking distance.
Lots of restaurant's in the area.
We day tripped to Himeji and Osaka from Kobe. Good location.