Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
What's nearby
Regional Museum of Guanajuato Alhondiga - 19 min walk - 1.6 km
Mummies Museum - 19 min walk - 1.6 km
Alley of the Kiss - 2 min drive - 1.6 km
Juarez Theater - 3 min drive - 1.9 km
Union Garden - 3 min drive - 1.9 km
Getting around
Bajío Intl. Airport (BJX) - 36 min drive
Restaurants
El Lugar de la Pizza - 11 min walk
Restaurante las Mercedes - 9 min walk
Pollo Feliz - 9 min walk
Hacienda el Fresno - 6 min walk
Carajo Bar Gto - 3 min walk
About this property
Hotel Chocolate Carruaje
Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
Languages
English, Spanish
At a glance
DONE
Hotel size
50 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free daily reception
Snack bar/deli
Traveling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference center (323 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Communal living room
An outdoor pool
Spa services
Accessibility
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible business center
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 500 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Also known as
Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato
Frequently asked questions
Is there a pool at Hotel Chocolate Carruaje?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Chocolate Carruaje?
Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Chocolate Carruaje?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Chocolate Carruaje?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.
What is there to do at Hotel Chocolate Carruaje and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Hotel Chocolate Carruaje?
Yes, Las Carretas offers Mexican cuisine and pool views.
What's the area around Hotel Chocolate Carruaje like?
Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 19 minutes' walk from Public Granary.
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Hotel Chocolate Carruaje Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
7.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
Todo muy buen, excelente servicio
Carlos alberto
1-night trip
10/10
Alberto
3-night trip
8/10
El hotel, muy cómodo, mucha tranquilidad.
La única observación, los precios del restaurante, excesivamente altos, sean más competitivos y atraerán comenzales
Erendira Cecilia
2-night trip
8/10
Daniel
1-night trip
6/10
la limpieza del cuarto esta bien pero la alberca demasiado sucia y muy pequeña, la recepcionista muy prepotente sin querer solucionar
Verified traveler
2-night trip
8/10
Michael
3-night trip
4/10
El hotel en general está bien, el problema… la gente que trabaja allí. Una Srita Laura todo menos educada con los clientes, pésima actitud todo el tiempo. Entregaron habitaciónes después de las 6 pm!!! Lo único que realmente vale la pena del hotel el señor Pedro!!!
Aura
1-night trip
4/10
SANDRA LORENA
2-night trip
6/10
Mara Areli
2-night trip
2/10
Muy mala, la habitación no coincide con lo anunciado, no se podía ver ningún canal de televisión ni cable, no tenía cobija, colchón muy duro, almohadas aguadas, demasiado austero que no corresponde con el precio, mucho ruido de calle, en fin no volveré a hospedarme ahí
Nely
1-night trip
8/10
Verified traveler
1-night trip
8/10
Alondra Adilene
1-night trip
6/10
silvino
1-night trip
6/10
La propiedad está en buenas condiciones, deben especificar cuál es el desayuno que incluyen, faltó mejorar en la atención del restaurante, tardan mucho es su área de oportunidad.
Juan Alberro
2-night trip
4/10
Cuarto no tiene ventilación. Mal iluminado. Camas en mal estado. Desayuno inexistente aunque te lo ofrecen con la reservacion. Baño bien
José Luis
3-night trip
4/10
Reservamos este lugar 5 amigas para la despedida de soltera de una de ellas y lo elegimos por la alberca pero al llegar no nos mencionaron nada hasta que nosotras comentamos que subíamos a la habitación dejábamos las maletas y bajamos de una a la alberca y fue cuando nos comento el recepcionista que la alberca no tenia agua por algo de la bomba, la verdad eso fue suficiente para no regresar a ese hotel pues si ofrecen alberca por lo menos en la pagina deberían de aclarar que no tiene agua y por tanto no se podrá hacer uso de ese espacio, después ya resignadas en la habitación había un mini balcón muy sucio, tierra de semanas o por lo menos varios días, el papel de baño super chafa, en 6 idas al baño se terminó y al ir a recepción por otro fui muy cuestionada para poder darme otro rollo de papel, la verdad se ve que tienen poca gente y aun así se les van muchos detalles y asuntos de mas importancia, Definitivo, No lo recomendamos :(
sara
1-night trip
10/10
Buena
Rocha
1-night trip
4/10
No respetaron el desayuno que se ofrecía , la alberca es muy pequeña y el agua es demasiado fría
JUANA LIZETHZ
1-night trip
10/10
Juan Carlos
2-night trip
10/10
Monse
1-night trip
4/10
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
SOONGUN
1-night trip
8/10
El hotel es muy bonito
Pero si me lleve una decepción ya que reservamos específicamente este hotel por dos cosas la alberca hice llamada para asegurarme que estuviera en servicio y me comentaron que si estaria en servicio y llegamos y nunca estuvo en servicio y dos el desayuno solo es un gancho para que vayas a su restaurante te ofrecen dos hotcakes minis con una taza de cafe no mas no menos, en general el hotel y la atencion del personal muy bien de ahi en mas si una decepción lo que te prometen en la reservacion ya al fin de cuentas solo fue una habitación de hotel comun.
rene efrain
2-night trip
6/10
Mala atención
Juan
2-night trip
8/10
Muy buena atención de todo su personal, tiene estacionamiento q es muy conveniente, cercano al centro de la cd.