When you stay at Otonomus Tulum, you'll be just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in massages. Apartments feature bonuses like kitchens and washers/dryers, along with tablet computers and Smart TVs.
When you stay at Otonomus Tulum, you'll be just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in massages. Apartments feature bonuses like kitchens and washers/dryers, along with tablet computers and Smart TVs.
At a glance
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Property size
48 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Wheelchair-accessible parking and van parking on site
Free offsite parking within 3 ft
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Massages
Spa services
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Wheelchair-accessible parking and van parking available
Free offsite parking within 3 ft
Kitchen
Refrigerator
Stovetop
Freezer
Cookware/dishes/utensils
Kitchen island
Bedrooms
Bed sheets provided
Bathrooms
Shower
Shampoo
Toilet paper
Towels provided
Soap
Living spaces
Dining room
Entertainment
55-inch Smart TV with digital service
Tablet computer
Outdoor areas
Terrace
Deck or patio
Laundry
Washer/dryer
Laundry facilities
Comfort
Air conditioning
Pets
Service animals exempt from fees
Pet friendly
USD 100 per pet per stay
Welcoming dogs only
One-time cleaning fee: USD 50
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Housekeeping (on request)
Guidebooks/recommendations
In-room massages
Change of bedsheets (on request)
Local meal delivery service
Front desk (limited hours)
Change of towels (on request)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
48 rooms
Individually decorated
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
A damage deposit of USD 50 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet (may vary based on length of stay), plus a one-time cleaning fee of USD 50
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Carte Blanche
Also known as
Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum
Frequently asked questions
Is there a pool at Otonomus Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Otonomus Tulum?
Yes, dogs are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Otonomus Tulum?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Otonomus Tulum?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Otonomus Tulum and nearby?
Otonomus Tulum has an outdoor pool and spa services.
Does Otonomus Tulum have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a kitchen island.
Does Otonomus Tulum have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Otonomus Tulum like?
Otonomus Tulum is located a short 12-minute walk from Tulum Beach.
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Reviews
Otonomus Tulum Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The property's pool was a highlight, with many guests enjoying the private rooftop pools, main pool, and clean facilities. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 17, 2025
Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!
Lexi
Lexi, 3-night trip
8/10 Very good
Sep 5, 2025
Great stay
Kurt and all the staff friendly and awesome !
Laura Lee
Laura Lee, 6-night trip
10/10 Exceptional
Jun 27, 2025
Superb place
Best hotel ever! Beds, size, pool, deck pool, staff, kitchen... great stay
Dario
Dario, 4-night trip
10/10 Exceptional
Jun 21, 2025
Very clean and private, we will definitely come back
Miguel
Miguel, 1-night trip
10/10 Exceptional
May 17, 2025
El hotel esta super bonito y limpio, ademas la alberca privada fue lo mejor!
Ramon
Ramon, 5-night trip
10/10 Exceptional
Jun 19, 2025
Stayed here after staying at a more rural hotel and I’m so glad we made the switch.
The location is very convenient and the hotel is quite new. Definitely a great value for what you get.
Jamee
Jamee, 3-night trip
10/10 Exceptional
May 30, 2025
Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
Jacob
Jacob, 6-night trip
10/10 Exceptional
Jun 8, 2025
New property nicely laid out, with stunning rooms and the views are breath taking.
Scott
Scott, 7-night trip
10/10 Exceptional
Jun 29, 2025
Súper recomendado👌!!!
El hotel es muy hermoso, comodo de excelentes amenidades, super recomendado, elnprecio increible por la categoria del hotel, tal y como se muestra en las fotografías!! Volveriamos a regresar con mi familia sin duda!!
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jul 19, 2025
The apartment was very nice and everything worked well.
However, the towels were never changed and there was no cleaning supplies to clean the flat during the stay.
The pool is great and the staff too.
Susana
Susana, 6-night trip
10/10 Exceptional
May 19, 2025
Great place!!
Shilo
Shilo, 2-night trip
10/10 Exceptional
Apr 2, 2025
I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
Giuliana
Giuliana, 1-night trip
10/10 Exceptional
Mar 31, 2025
It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
patrick
patrick, 1-night trip
10/10 Exceptional
Apr 13, 2025
Would highly recommended this property
Rodolfo
Rodolfo, 1-night trip
10/10 Exceptional
Apr 6, 2025
The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Erica
Erica, 1-night trip
10/10 Exceptional
Apr 15, 2025
The staff very attentive and friendly
Robert
Robert, 6-night trip
10/10 Exceptional
Feb 18, 2025
An unforgettable stay! Exceptional service, stunning location. A top-notch hotel, highly recommended
Elias
Elias, 4-night trip
10/10 Exceptional
Apr 7, 2025
Beautiful Property, amazing service highly recommended.
Antoine
Antoine, 1-night trip
10/10 Exceptional
Mar 30, 2025
New and beautiful …
Staff was amazing 🙏
khalil
khalil, 1-night trip
10/10 Exceptional
Apr 9, 2025
The property look amazing, super clean & fresh
Location is perfect, with easy access and close to local attractions and restaurants
The room was spotless, beautifully decorated and very comfortable
Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset
I would definitely stay here again and highly recommend it to anyone looking for a great place to stay
Mark
Mark, 1-night trip
10/10 Exceptional
Apr 6, 2025
Super clean property. Close to beach and close to restaurants. Everything is brand new, one of the best new hotels in Tulum. Highly recommend
Mohamad
Mohamad, 1-night trip
10/10 Exceptional
Apr 10, 2025
I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere.
Great for a family trip, friends trip.. The pool was clean and we enjoyed the sun. Recommended for families and friends vacation trip.
Will go again very soon.
Jessy
Jessy, 1-night trip
10/10 Exceptional
Apr 7, 2025
Lovely property, so clean and modern. Within walking distance to all shops and beach. Highly recommended
Lilian
Lilian, 1-night trip
8/10 Very good
Jul 25, 2025
Otonomus Tullum is great!
Excellent luxury apartment. Highly recommended. Front desk managers were professional, highly attentive, flexible & kind.
The property is new and beautifully designed.
A few recommendations to the management team to potentially help continuously improve. Note: these are not criticisms, but suggestions based on our stay:
1) include sponges in kitchen for self washing of the dishes & extra rolls of kitchen paper towels
2) include small packs of detergent for the clothes washer (or offer them for sale at front desk)
3) offer an add-on service for daily or every-other-day maid/cleaning service
Verified traveler
3-night trip
10/10 Exceptional
Apr 17, 2025
I enjoyed my stay and still cant get over the jungle view the sunset and ocean view with the sunrise. I recommend highly to get away and recoupe your thoughts.