Alcvaro Sanchez Silva Coliseum - 2 min drive - 1.8 km
Guillermo Plazas Alcid Stadium - 2 min drive - 1.8 km
University Surcolombiana - 2 min drive - 2.2 km
San Pedro Plaza Shopping Center - 3 min drive - 2.6 km
Getting around
Neiva (NVA-Benito Salas) - 11 min drive
Restaurants
Soca - 4 min walk
La Catedra - Cafe - 2 min walk
Domino - 5 min walk
Guaraperías Brisas Del Magadalena - 6 min walk
Guaraperia La Circunvalar - 6 min walk
About this property
Hotel Santander Plaza
Hotel Santander Plaza is a great choice for a stay in Neiva. Free perks include WiFi and local cuisine breakfast daily between 7:00 AM and 9:30 AM.
Languages
English, Spanish
At a glance
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Hotel size
28 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 2:00 PM
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–9:30 AM
Water dispenser
Services
24-hour front desk
Concierge services
Facilities
At least 80% lighting from LEDs
Water dispenser
Accessibility
Closed captioned TV
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Smooth flooring in room
Tile flooring in room
Room amenities
Be entertained
32-inch Smart TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Access via exterior corridors
LED light bulbs
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Santander Plaza Hotel
Hotel Santander Plaza Neiva
Hotel Santander Plaza Hotel Neiva
Frequently asked questions
Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santander Plaza?
Yes, pets stay free.
Is parking offered on site at Hotel Santander Plaza?
Sorry, there's no onsite parking at Hotel Santander Plaza.
What are the check-in and check-out times at Hotel Santander Plaza?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 2:00 PM.
What is there to do at Hotel Santander Plaza and nearby?
Recommended spots to visit include Santander Park (1-min walk) and Magdalena River (11-min walk), along with University Corporation of Huila (1 mi) and Guillermo Plazas Alcid Stadium (1.3 mi).
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in the heart of Neiva, a short 1-minute walk from Santander Park and 11 minutes' walk from Magdalena River.
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Hotel Santander Plaza Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0/10
Cleanliness
9.0/10
Staff & service
2.0/10
Amenities
3.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
4/10
Desayuno pesimo hotel con muchos pisos sin ascensor. No recomiendo
Verified traveler
2-night trip
4/10
I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills.
The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator.
Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent.
Again thank to the reception staff who are friendly and hard-working.