This could be a great hotel but has poor management. The front desk staff were all unhelpful, did not speak English well, denied I had a reservation with Expedia , have no authority and the manager is seldom on site. The bathroom needed an overall deep clean, the laundry line didn’t work and the toilet was challenging to flush. There is a $5 charge for poor internet that did not work outside the building at bar seating or at the pool. The continental breakfast is minimal and unhealthy. The bed however was extremely comfortable, pool refreshing, massage excellent, shuttle worked well, store was good and the restaurant food was acceptable, if overcooked.