Wish Serrano Resort

Mountain hotel with 4 restaurants, near Gramado Covered Street

Choose dates to view prices

Where to?

Dates

November 2025

6

December 2025

4 restaurants, breakfast, lunch, dinner served; barbecue

Welcome to Wish Serrano Resort in Gramado Centro, where family-friendly luxury meets entertainment. Indulge in a body scrub at Pocahy Zen Spa or take part in activities like archery and volleyball on site. Connect to free WiFi, savor breakfast buffets and barbecue at the 4 restaurants, and enjoy live shows.

VIP Access

Wonderful

Popular amenities

Pool
Spa
Bar
Parking available
Gym
Pet friendly

Main amenities (12)

Daily housekeeping
4 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Outdoor tennis court
Fitness center
Sauna
Steam room
Valet parking
Children's pool
Hot tub
Pool bar

For families (6)

Children stay free
Babysitting (surcharge)
Children's pool
Children's club (surcharge)
Playground on site
Television

$135 nightly

Nov 9 - Nov 10

Total with taxes and fees

Why we love this property

Mountain spa retreat

A full-service spa offers massages, facials, and body scrubs at this mountain hotel. Steam rooms, hot tubs, and saunas create a blissful escape.

Scenic mountain retreat

The garden at this luxury hotel offers a tranquil spot to unwind. Surrounded by mountains and lake views, its city center location adds urban charm.

Dining for every taste

This hotel offers 4 restaurants including a barbecue spot, plus a cafe and bar for varied dining options. Free buffet breakfast starts each day.

Room options

Check availability for these dates

Tonight

Nov 6 - Nov 7

Tomorrow

Nov 7 - Nov 8

All rooms

2 beds

3+ beds

Showing 7 of 7 rooms

Premier Room, Balcony

Excellent

Highlights

Balcony or patio

Air conditioning

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Premium bedding

258 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed

Junior Suite

Exceptional

Highlights

Porch/lanai

Air conditioning

LCD TV

Hypo-allergenic bedding

Ceiling fan

Separate bedroom

Premium bedding

Blackout drapes/curtains

258 sq ft
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Standard Room, Annex Building

Wonderful

Highlights

Porch/lanai

Air conditioning

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Premium bedding

258 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed

Junior Suite, Balcony

Highlights

Porch/lanai

Air conditioning

LCD TV

Hypo-allergenic bedding

Ceiling fan

Separate bedroom

Premium bedding

Blackout drapes/curtains

1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Executive Suite

Highlights

Porch/lanai

Air conditioning

LCD TV

Hypo-allergenic bedding

Ceiling fan

Separate bedroom

Premium bedding

Blackout drapes/curtains

1 bedroom
Sleeps 4
1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

Premiere

Wonderful

Highlights

Porch/lanai

Air conditioning

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Premium bedding

258 sq ft
Sleeps 2
1 Double Bed and 1 Twin Bed

Family Room

Wonderful

Highlights

Porch/lanai

Air conditioning

LCD TV

Hypo-allergenic bedding

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Premium bedding

355 sq ft
Sleeps 4
1 Double Bed and 2 Twin Beds

Similar properties

Pool
Free breakfast
Spa
Parking available

$122 nightly

Nov 18 - Nov 19

Total with taxes and fees

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About the neighborhood

Av das Hortensias, 1480, Gramado, RS, 95.670-138

What's nearby

Rua Torta - 1 min walk - 0.0 km
Gramado Central Avenue - 1 min walk - 0.2 km
Gramado Covered Street - 6 min walk - 0.5 km
Mini Mundo - 6 min walk - 0.5 km
Black Lake Park - 17 min walk - 1.5 km

Getting around

Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 85 min drive
Salgado Filho Intl. Airport (POA) - 113 min drive

Restaurants

‪Cantina Pastasciutta - ‬4 min walk
‪Quiero Cafe - ‬3 min walk
‪Forneria di Como - ‬2 min walk
‪Maggiore Lounge e Bar - ‬2 min walk
‪Pizzaria Temática Porto Pirata - ‬3 min walk

About this property

Wish Serrano Resort

Wish Serrano Resort offers a great location, putting you within just a 10-minute walk of Gramado Covered Street. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get good marks from fellow travelers.

At a glance

Hotel size

- 268 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 2 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Parents must have child's birth certificate and photo ID*
- Babysitting*
- Supervised childcare*
- Children's club*

Pets

- Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- Onsite valet parking (BRL 45.00 per day)

Other information

- Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
4 restaurants
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)

What to do

Tennis
Basketball
Volleyball
Archery
Concerts/live shows
Shopping
Pool table
Rafting nearby

Working away

Business center
Meeting room
Conference space (11119 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers

Facilities

3 buildings/towers
Built in 1976
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in lobby
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Steam room
Banquet hall

Accessibility

Wheelchair accessible

Room amenities

Be entertained

32-inch LCD TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Minibar

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding

What to enjoy

Porch or lanai

Freshen up

Jetted bathtub
Bathtub only
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

The Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Open daily.

Garda - This restaurant serves breakfast, lunch, and dinner. Open daily.

Forneria di Como - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of BRL 135.00 per pet, per day

Parking

Valet parking costs BRL 45.00 per day

Pool, spa, & gym (if applicable)

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrano Convenções

Serrano Convenções Gramado

Serrano Resort

Serrano Resort Convenções

Serrano Resort Convenções Gramado

Wish Serrano Resort Gramado, Brazil

Serrano Hotel Gramado

Wish Serrano Convention

Wish Serrano Convention Gramado

Wish Serrano Resort Convention

Wish Serrano GJP Hotel Gramado

Wish Serrano GJP Hotel

Wish Serrano GJP Gramado

Wish Serrano GJP

Serrano Resort Convenções SPA

Wish Serrano Hotel Gramado

Wish Serrano Hotel

Wish Serrano Gramado

Wish Serrano

Wish Serrano Resort Convention Gramado

Wish Serrano BY GJP

Wish Serrano

Wish Serrano Resort Hotel

Wish Serrano Resort Gramado

Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort offer free cancellation for a full refund?

Yes, Wish Serrano Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wish Serrano Resort?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Wish Serrano Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 135.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Wish Serrano Resort?

Yes. Valet parking costs BRL 45.00 per day.

What are the check-in and check-out times at Wish Serrano Resort?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Wish Serrano Resort and nearby?

Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wish Serrano Resort also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Wish Serrano Resort?

Yes, there are 4 onsite restaurants, featuring barbecue.

Does Wish Serrano Resort have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Wish Serrano Resort have any outdoor private spaces?

Yes, every room features a porch or lanai.

What's the area around Wish Serrano Resort like?

Wish Serrano Resort is in Gramado Centro, a short 6-minute walk from Gramado Covered Street and 4 minutes' walk from Gramado Central Avenue. Travelers say this hotel is in a good location.

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Wish Serrano Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

10/10 Exceptional

Sep 22, 2025

Excelente

CARLOS A, 4-night trip

10/10 Exceptional

Apr 21, 2024

Otima

1-night trip

10/10 Exceptional

Jul 18, 2024

Tudo ok

Rosa Meire, 6-night trip

10/10 Exceptional

Nov 3, 2025

Quarto e café da manhã maravilhosos…equipe de manobristas e limpeza nota 10. No entanto, a equipe da recepção é extremamente antipatica e orientações confusas

Celso, 1-night trip

10/10 Exceptional

Nov 3, 2025

Quarto amplo e limpo. Funcionários nota mil.

CINTYA, 1-night trip

6/10 Good

Oct 28, 2025

Poucas pessoas trabalhando na recepção para realização do check in, o hotel estava cheio e foi um processo demorado.

guilherme, 1-night trip

10/10 Exceptional

Oct 28, 2025

Ficamos muito satisfeitos com a hospedagem. Voltaríamos com certeza. Café da manhã muito bom, bem variado e com qualidade. Únicos pontos a melhorar para mim como um todo é o ambiente do café da manhã, que pode ser bem mais agradável, uma iluminação mais legal e mais decorado - tal como é o restante do hotel, e a temperatura das piscinas aquecidas, onde alguma das 3 piscinas poderia ser mais quente que as demais. Estava 14ºC em Gramado e a água estava um pouco desagradável em todas.

Vitoria, 2-night trip

10/10 Exceptional

Oct 17, 2025

Quarto impecável! A Sra. Paula sempre gentil e atenciosa. Equipe de recepção muito disponível e as refeições nos restaurantes são deliciosas. Café da manhã bom e farto. Parabéns pelo serviço e pelo hotel. Hotel muito bem conservado, boas instalações. Vale todo o investimento em ficar lá.

FRANCISCO CLAUDIO, 5-night trip

10/10 Exceptional

Sep 29, 2025

Hotel no centro de Gramado com muita área verde

Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos.

Ana, 2-night trip

4/10 Fair

Sep 22, 2025

Muito ruim o check in

Lourenço, 1-night trip

8/10 Very good

Sep 13, 2025

Hilda

Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia.

Hilda Maria, 6-night trip

10/10 Exceptional

Sep 6, 2025

Hotel tradicional

O hotel é grande, mantém a tradição de hospedagem por anos - fiquei lá a primeira vez 30 anos atrás. Pelo tempo segue bem conservado! Irá passar por uma reforma em breve! Corresponde ao que se propõe - hotel para convenções !

FABIO, 1-night trip

10/10 Exceptional

Sep 3, 2025

muito bom hotel

o lugar onde o hotel está é lindíssimo. o quarto precisa reforma, mas ainda assim está lindo e em boas condições. atendimento muito cordial, bom café da manhã. voltaria certamente.

Fernanda, 1-night trip

10/10 Exceptional

Sep 1, 2025

Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento.

Marina, 1-night trip

8/10 Very good

Aug 21, 2025

O Hotel, funcionários, tudo otimo. O estacionamento terceirizado é uma vergonha. Confuso. E pasme, cobram R$45,00 a diária.

Paulo, 1-night trip

8/10 Very good

Aug 17, 2025

Excelente opção em Gramado

Hotel com excelente localização com ótima infraestrutura, confortável. Nossa escolha sempre que vamos à Gramado. Entretanto desta vez a piscina aquecida não estava tão quente como de costume.

Rodrigo, 2-night trip

10/10 Exceptional

Aug 11, 2025

Perfeito

O lugar é incrível com muitas opções de lazer para dias chuvosos também, café da manhã impecável tudo muito perfeito

Josiane, 3-night trip

8/10 Very good

Aug 6, 2025

Me decepcionei com o quarto no prédio anexo porque reservei essa opção sem saber. Nosso quarto ficou sem luz e imediatamente nos transferiram para suite executiva que era maravilhosa. Equipe foi eficiente e prestativa.

Barbara, 2-night trip

2/10 Poor

Jul 31, 2025

Hotel muito

Fausto Fernandes Duarte, 2-night trip

8/10 Very good

Jul 27, 2025

Agradável.

Vinicius, 4-night trip

10/10 Exceptional

Jul 26, 2025

Muito bom!

Excelente! Boa localização, no centro de gramado. Ficamos no regime de meia pensão, comida muito boa. Quartos grandes e confortáveis.

IGOR, 3-night trip

8/10 Very good

Jul 26, 2025

Hotel um pouco antigo.. mas muito bem cuidado.. tudo foi maravilhoso, realmente um resort.. ótimo pra crianças!

NILTON P, 1-night trip

8/10 Very good

Jul 22, 2025

O quarto estava muito quente , pedimos para desligar a calefação mas ficou quente igual

2-night trip

4/10 Fair

Jul 19, 2025

Descaso com hóspede

Fiquei hospedada com minha filha desde segunda(14/07) até sábado (19). Desde o dia que cheguei necessitei solicitar alguns serviços basicos( tv sem funcionar,dispenses de sabonetes sem funcionar, ausência de amenities e , principalmente, duchas higiênica c temperatura muito alta, sem água fria) Solicitei conserto dessa ducha quatro dias seguidos, só fui atendida dia 17/07) porém, apesar do técnico ter vindo ao quarto, o problema persistiu . Em 18/07 um técnico retornou ao apartamento porém mais uma vez não conseguiu resolver o problema! Acredito que,um hotel categoria 5 estrelas, já que não consegue resolver o problema, deveria ter trocado nosso quarto ainda no primeiro dia! Enfim, minhas férias já encerraram e levei uma impressão muito ruim do Wish Serrano resort!

Georgeana, 5-night trip