Nestled in the heart of the historical district, Skotel Alpine Resort offers a family-friendly haven. Unwind on the garden terrace or challenge your loved ones at the arcade/game room. With ski equipment rentals and storage, as well as access to a sauna and spa tub, this resort has something for everyone.
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
What's nearby
Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
Tongariro National Park - 6 min drive - 7.9 km
Whakapapa Ski Area - 7 min drive - 6.5 km
Mangatepopo Trail Head - 23 min drive - 20.0 km
Te Porere Redoubt - 24 min drive - 27.2 km
Getting around
Taupō Airport (TUO) - 76 min drive
Restaurants
Lorenz's Bar And Cafe Ruapehu - 7 min drive
Ma & Mel’s Coffee Cart - 6 min walk
Knoll Ridge Cafe
Fergusson's Cafe - 3 min walk
Happy Valley Bistro - 7 min drive
About this property
Skotel Alpine Resort
Skotel Alpine Resort puts you just a 5-minute drive from Tongariro National Park. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a hot tub, a sauna, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
48 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Buffet breakfast is offered for an extra charge of approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
Renovations and closures
The following facilities are closed on Friday, Saturday, and Sunday:
Full-service spa
Sauna
Hot tub
Children & extra beds
Cribs/infant beds are available for NZD 15 per night
Rollaway beds are available for NZD 35 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park
Frequently asked questions
Does Skotel Alpine Resort offer free cancellation for a full refund?
Yes, Skotel Alpine Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Skotel Alpine Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Skotel Alpine Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Skotel Alpine Resort?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Skotel Alpine Resort and nearby?
Have fun with onsite winter activities like skiing. Additional recreation nearby includes hot springs. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a fitness center. Skotel Alpine Resort also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Skotel Alpine Resort?
Yes, there's an onsite restaurant.
What's the area around Skotel Alpine Resort like?
Skotel Alpine Resort is a short 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and 16 minutes' walk from Lower Tama Lake. Travelers say that the hotel is in a great location.
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Skotel Alpine Resort Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
View
Food
Bathroom
Value
National parks
Bed
What guests liked
The restaurant served good food with hearty portions at a great value for money. (9 reviews)
The hot tub was a wonderful way to relax after a day of activities. (3 reviews)
The spa facilities, including the hot tub, were highly recommended and provided a relaxing experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 21, 2025
Good hospitality
Great atmosphere
Bar and restaurant was pretty good.
Overall loved the place and will recommend people going to whakapapa village.
Radhika
Radhika, 1-night trip
10/10 Exceptional
Apr 18, 2025
Great location for exploring the hikes.
Jason
Jason, 1-night trip
10/10 Exceptional
Jun 22, 2025
Love it. Friendly staff.
Conrad
Conrad, 2-night trip
10/10 Exceptional
Apr 20, 2025
Family friendly, beautiful staff
Waimirirangi
Waimirirangi, 1-night trip
8/10 Very good
Jun 13, 2025
I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Margaret
Margaret, 5-night trip
8/10 Very good
Apr 29, 2025
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Patricia
Patricia, 2-night trip
10/10 Exceptional
Apr 15, 2025
Loved our stay
Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
elisabeth
elisabeth, 2-night trip
10/10 Exceptional
Apr 21, 2025
Dining staff was incredibly supportive to learn about dietary restrictions.
Meghan
Meghan, 1-night trip
10/10 Exceptional
Mar 25, 2025
Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.
Yao
Yao, 1-night trip
8/10 Very good
Apr 18, 2025
Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Brenda
Brenda, 2-night trip
10/10 Exceptional
Jul 5, 2024
Great place to stay
Layne
Layne, 1-night trip
10/10 Exceptional
Nov 2, 2024
Lovely staff, great location
Roddena
Roddena, 2-night trip
10/10 Exceptional
Nov 15, 2024
Fantastic stay with beautiful views and great walking trails
ferdi
ferdi, 1-night trip
10/10 Exceptional
Oct 2, 2024
Great alpine hotel
Amazing food at the restaurant
Vitaly
Vitaly, 1-night trip
10/10 Exceptional
Jan 25, 2025
Stunning setting. Comfortable friendly and great location
Fiona
10/10 Exceptional
Feb 28, 2025
This hotel is a haven for hikers and nature lovers. Highly recommend!
Julia
Julia, 1-night trip
10/10 Exceptional
Apr 28, 2025
Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Kristin
Kristin, 1-night trip
10/10 Exceptional
Mar 11, 2025
Stayed here before our hike on Tongariro Crossing. The staff were very polite and the room had the most spectacular view of the mountains. The hotel is a bit tired but clean
Michiko
Michiko, 1-night trip
8/10 Very good
Apr 9, 2025
Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal.
Kitchen facilities were also appreciated and staff were helpful.
Lisa
Lisa, 2-night trip
8/10 Very good
Oct 17, 2024
Nice hotel
Winnie
Winnie, 1-night trip
8/10 Very good
Apr 20, 2025
Good starting point for trekking to tama lakes.
Hotel is a bit outdated and in our room we had a lot of dust.