Is Hotel Penzance currently open?

The property is closed between October 1 and May 1.

Does Hotel Penzance offer free cancellation for a full refund?

Yes, Hotel Penzance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Penzance?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel Penzance?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Penzance?

Yes. Self parking costs GBP 8.95 per day. Parking spots may be limited.

What are the check-in and check-out times at Hotel Penzance?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Hotel Penzance and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a garden.

Are there restaurants at or near Hotel Penzance?

Yes, The Bay Restaurant offers Modern European cuisine and garden views.

What's the area around Hotel Penzance like?

Hotel Penzance is a short 5-minute walk from Penzance (PZC-Penzance Train Station) and 14 minutes' walk from Penzance Ferry Terminal.

Hotel Penzance, Penzance: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 5, 2025

Lovely hotel, staff couldn’t do enough to help you, great hospitality, our room was very spacious and clean

Ercan, 2-night trip

6/10 Good

Sep 14, 2025

It’s ok, but not the best

Over priced for what it is. Stopped serving food early, get there early if you require dinner, not possible for me as I was on bussiness.

Anthony, 1-night trip

6/10 Good

Jul 28, 2025

Breakfast was below average in my opinion. Good but not good enough for 4-star hotel charging those prices. Also surrounding is too quiet with not much to do. I would recommend staying in St Ives instead. Much more vibrant.

Antoine, 2-night trip

8/10 Very good

May 7, 2025

Very friendly staff. Very leisurely evening meal..

Lynn, 3-night trip

10/10 Exceptional

Feb 19, 2025

....great attention to detail and comfort....great location

Diana, 1-night trip

10/10 Exceptional

Apr 13, 2025

Friendly staff warm welcome

Jeff, 1-night trip

10/10 Exceptional

Jun 17, 2025

Nice spacious, airy and tastefully decorated room with all the necessary accessories and features. The service was excellent and friendly. The setting, with a beautiful view of Penzance and the harbour from the breakfast room, was particularly good. The swimming pool set in lovely semi-tropical gardens was a real joy to be in. My only gripes were: the shower, although providing ample hot water at more than adequate pressure, was nevertheless not easy to control the temperature of; the room TV - a large good quality Samsung - was not connected to an aerial so not terrestrial channels, and Prime Video did not allow logins to ones personal account. I am planning on staying there again 😊

The room-kettle, which tastefully blended with the decor

Derek, 4-night trip

10/10 Exceptional

Apr 16, 2024

Very good visit

MATTHEW, 1-night trip

10/10 Exceptional

Jul 15, 2024

Very friendly and helpful staff

Christopher, 3-night trip

10/10 Exceptional

Oct 3, 2024

I will recommend the hotel to my friends. Enjoyed the stay. Thank You all.👍

Lajos, 4-night trip

10/10 Exceptional

Feb 22, 2024

Short stay

Great place but the highlight was the breakfast which was really good.

Skerntian, 2-night trip

8/10 Very good

Jun 3, 2024

Charming small hotel in a great location. Breakfast was fantastic. Bar and dinner were a bit limited but staff was very accommodating. Upgraded our room and was actually smaller than our friends room but a lovely view.

4-night trip

10/10 Exceptional

Sep 23, 2024

Clean

Lajos, 4-night trip

8/10 Very good

Jul 27, 2022

Good located hotel

Good hotel with friendly staff. Good location in Penzance. We were a bit dissapointed with the continental breakfast.

Svend M J, 2-night trip

10/10 Exceptional

Sep 15, 2024

Highly recommend and would stay again.

Loved this hotel. So convenient to bus and train station. Walking up the steep hill at the end of the day was admittedly slower than in the morning! Restaurant for breakfast and dinner was delicious! Grocery store within walking distance. Snacks in the room nice touch. I would definitely stay again. So quiet too. No elevator so be aware of that.

Lisa, 5-night trip

8/10 Very good

Oct 11, 2022

Great location, beautiful property with water view

Great location and a beautiful renovated property with lots of lovely places to sit and enjoy. The food in the restaurant was outstanding, as was the view. It is worth noting this property is situated at the top of a steep hill and does not have lifts.

Kerry, 4-night trip

10/10 Exceptional

Jun 8, 2024

Room with a View!

My husband and I would only have a chance to tour the area around Penzance for three days. His family had left the tin mines of St. Just in the 1860's for America. We had a lot packed into a short time. The Penzance Hotel staff made us feel at home offering fabulous comfort, food and hospitality in the great tradition of Cornwall. Yeghes da (cheers)!

Chris Terry, our local tour guide at Mên-an-Tol, in Madron.

Merry Maidens Stone Circle, at St Buryan.

Melissa, 3-night trip

6/10 Good

Sep 15, 2022

Really not worth the price

Hotel Penzance is overpriced for what you get. A dated hotel that could use a little TLC. The hotel should provide free parking and could use some in room air conditioning units to make a more comfortable stay.

Nadya, 1-night trip

4/10 Fair

Nov 2, 2023

Disappointing

Positives Room was comfortable with a nice sea view. Negatives Car parking charges were an unnecessary add on, food was well overpriced for average quality and the breakfast was awful, Scrambled egg was like porridge.

Russell, 1-night trip

4/10 Fair

Apr 22, 2023

Not a 4 star. Black mold in bath. Sky light in bath nasty. Staff very hard to find for checking/out. No lift. Mediocre food. Lovely sea view a garden. But overall, disappointed and very surprised with 4 star rating

Cathy, 1-night trip

6/10 Good

Aug 26, 2023

Disappointing

Sadly for a 4 star hotel the hotel Penzance fell below par . We arrived 50 minutes early to be told ‘you’re a bit early for check in’ no offer to wait in a lounge etc. the list then begins, no access to food or drink outwith dining room hours which was 6:30-9:30 am & pm. No room service. The rubber bath mat was filthy, room keycards needed charged minimum daily. The breakfast chef wore jeans & a sweatshirt while cooking your eggs in the dining room. The pre printed menu was not what was available. You couldn’t put your meal or drinks on your room tab as it was a separate business from the hotel. The front desk was hardly ever staffed - a notice was there telling you a number to phone if you needed someone - problem is there was no phone provided and it was highly possible to have left your phone in your room & you were locked out because of the faulty room key cards. I don’t know how this hotel met a 4 star criteria

paul, 5-night trip

4/10 Fair

Jan 3, 2023

We stayed here in October 2020 and had a lovely relaxing time. Everything was great despite CoVid restrictions food, service, staff all worked really well and the restaurant was excellent. This is why we chose to return for a post Xmas and nee year break. Disappointing from arrival onwards. The receptionist Terry was pleasant enough but despite our phoning ahead to describe a five hour delay on the M5 and arriving exhausted, he didn’t have the sense to allow us to go to our rooms to freshen up, settle etc. we had to go through the whole checking and full payment for our holiday up front before even using the loo. The superior double room was not nearly as plush and nice as the room we’d had before with serious crack in bathroom floor tiles and furniture that didn’t close either drawers or doors properly. The view was good but restricted. The bed was clean and comfortable and maid service very good every day but the sheets were not changed at all during our five night stay which got a ‘four star’ hotel was unusual. There were Christmas lights outside our window that flashed manically across the bedroom ceiling but once requested the following morning were switched off at night so they did resolve that problem quickly. My husband had an ok but not great breakfast at £15.95 which he had to pay for immediately, before leaving the restaurant, rather than adding to our room. Again unusual. We didn’t eat in the restaurant after that as the recent reviews were all poor so we walked.

4/10 Fair

Apr 2, 2024

Has the hotel had a change of ownership? Because loads differed from the older reviews (which were really great). Plus, many of the facilities promised simply don't exist - as if there's been a huge cost-cutting exercise. Both the hotel website AND EXPEDIA need to update the hotel's offerings as they are incorrect. * No warm welcome with a glass of bubbly (just a deserted reception & then a man demanding to see my ID! (Reception was unmanned, no-one to ask about things) * No blackout curtains in room (roller blinds) * No premium Egyptian cotton bedding (just standard hotel satin-stripe) *No espresso maker (just standard kettle, sachets, etc) *No free bottle water (just tap water in a bottle) *No designer toiletries (just pump action bottles locked into bathroom walls) *No chocolates in room (just crisps, nuts & biscuits) *Towel rail & room light not working *Ashtrays outside breakfast room window with cig butts floating in rainwater *Terrible breakfast (NOTHING LIKE THE WEBSITE PHOTO - no artisan-style rolls & breads, no continental meats, no cheese, no melon slices, no deli items) - inedible overcooked bacon & sausage, eggs with broken yolks, choice of sliced white or brown bread only *CHEF, WHEN ASKED, SAID THEY NO LONGER DO THE LAVISH BREAKFAST ON THE WEBSITE This hotel needs RE-GRADING - it's no longer 4-star - and Expedia & the hotel website need to update the hotel offerings & hotel needs to remove the lavish breakfast photo & welcome with glass of bubbly.

Bev, 2-night trip

10/10 Exceptional

Sep 21, 2025

Great hotel!

The room was very comfortable and the bathroom was great and very clean. The views were lovely and the pool looked great although the weather was not conducive to swimming. All the staff were very friendly and helpful and the food was excellent. I especially liked the pastries on the buffet and the cooked breakfast was delicious. Thank you for a lovely stay.

Jeannette, 1-night trip

10/10 Exceptional

Aug 20, 2025

We extended our stay!

We spent 3 nights at this hotel. Originally we planned only 2 nights, but decided to extend, because we liked it so much, so we had a chance to try more than one rooms. The location is beautiful, the rooms looked great, the beds were comfy and the staff were super friendly and helpful.

2-night trip

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