In the heart of Erfurt Old Town, Best Western Plus Hotel Excelsior offers a luxurious retreat. Unwind with a Swedish massage at the full-service spa, connect with in-room WiFi, and enjoy dry cleaning/laundry services for your convenience.
Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
Erfurt Central Station - 4 min walk
Finanzamt Erfurt Station - 8 min drive
Stadion Ost Tram Stop - 23 min walk
Restaurants
McDonald's - 5 min walk
Willy B. - 3 min walk
BLOCK HOUSE Erfurt - 6 min walk
Ristorante Roma - 5 min walk
Jen - 5 min walk
About this property
Best Western Plus Hotel Excelsior
Located near a train station, Best Western Plus Hotel Excelsior is a great choice for a stay in Erfurt. Guests can be pampered with spa services at the spa. Other features include a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
77 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 18 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Pay movies
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 18 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Excelsior?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Excelsior?
Yes. Self parking costs EUR 18 per day.
What are the check-in and check-out times at Best Western Plus Hotel Excelsior?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hotel Excelsior and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like spa services.
What's the area around Best Western Plus Hotel Excelsior like?
Best Western Plus Hotel Excelsior is a short 3-minute walk from Erfurt (XIU-Erfurt Central Train Station) and 8 minutes' walk from Kramerbrucke.
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Best Western Plus Hotel Excelsior Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 1, 2025
Great choice!
Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
John
John, 1-night trip
8/10 Very good
Nov 18, 2022
Friendly staff, acceptable room.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Aug 11, 2022
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Dianne
Dianne, 1-night trip
10/10 Exceptional
Jun 24, 2023
Convenient location and kind service.
Very kind and comfortable. Close to main train station.
Dong Sun
Dong Sun, 2-night trip
10/10 Exceptional
Jul 31, 2023
Very good
Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Jean
Jean, 1-night trip
6/10 Good
Sep 2, 2024
Okay for a couple of nights.
Mark
Mark, 3-night trip
8/10 Very good
Aug 10, 2022
Conveniently located
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Michael
Michael, 1-night trip
10/10 Exceptional
Aug 11, 2024
Super nettes Personal!
Constanze
Constanze, 2-night trip
8/10 Very good
Sep 12, 2025
Sehr gut aber
Sehr schönes Hotel mit Ambiente, gutes Frühstück, einziges Manko das Zimmer war sehr klein, 2 koffer gleichzeitig zu öffnen war nicht möglich
Detlef
Detlef, 1-night trip
8/10 Very good
Sep 9, 2025
Gabriele
Gabriele, 3-night trip
10/10 Exceptional
Sep 1, 2025
Alles war sehr freundlich und klappte
Hans-Jürgen
Hans-Jürgen, 3-night trip
6/10 Good
Aug 30, 2025
Gutes Hotel für Kurzurlaub
Guter Standort; Zimmer ok; Preis-Leistung fair; sehr freundliches und aufmerksames Personal; Parkmöglichkeiten in Gehdistanz
Jacqueline
Jacqueline, 2-night trip
8/10 Very good
Aug 16, 2025
Ansonsten gut
Zu laut wegen der Straßenbahn keine Klimaanlage
Kaus
Kaus, 5-night trip
10/10 Exceptional
Aug 11, 2025
Ronald
Ronald, 1-night trip
10/10 Exceptional
Jul 13, 2025
Rekommenderas
Utmärkt hotell för ett stopp på väg söderut eller norrut genom Tyskland
Rekommenderas även som en retreat för att komma bort från överbelastade autobahn
Kenneth
Kenneth, 1-night trip
8/10 Very good
Jun 20, 2025
Hotel près de la gare comme souhaité.
Personnel aimable.
Chambre correcte mais coté rue donc bruit du tramway et
pas de climatisation ...
Michel
Michel, 4-night trip
8/10 Very good
May 30, 2025
Andre
Andre, 1-night trip
10/10 Exceptional
May 30, 2025
Frankie
Frankie, 1-night trip
6/10 Good
May 22, 2025
Bra läge. Bra frukost. Kaffe/the på rummet uppskattas. Trist ingång och reception.
Verified traveler
1-night trip
6/10 Good
Apr 19, 2025
Hatte mir von einem 4-Sterne Hotel mehr erhofft. Gegend um den Bahnhof ist nicht schön.
Melanie
Melanie, 2-night trip
6/10 Good
Apr 8, 2025
Stephan
Stephan, 2-night trip
10/10 Exceptional
Mar 26, 2025
Top Lage, nur wenige Meter von Bahnhof und Innenstadt entfernt;
großer, heller Frühstücksraum mit reich bestücktem Frühstücksbufett;
Möglichkeit, Tee und Kaffee auf dem Zimmer zu kochen
Roswitha
Roswitha, 3-night trip
10/10 Exceptional
Mar 14, 2025
Sehr gut
Ramona
Ramona, 2-night trip
10/10 Exceptional
Mar 9, 2025
Fußläufig zur Stadt und Nähe dem Bahnhof. Parken auf hoteleigenen Parkplatz möglich (18 eur Tag) aber deutlich teurer als 200m entferntes Parkhaus 10 eur Tag). Sehr gutes Frühstück.