One of the worst experiences I've had when it comes to service. Apart from one receptionist who always smiled, greeted me, and was very kind, unfortunately the rest of the staff were not particularly friendly. I was corrected multiple times in a condescending tone for how I ordered coffee (except for one bartender who was nice). People didn’t greet you, and on the beach, some acquaintances of the staff showed up with very loud music, showing no consideration for the other guests.
At one point, I accidentally went behind the reception desk area, and the receptionist shouted “Hey, hey!” at me in a rude tone, as if I was about to steal something.
Otherwise, the hotel was okay. The room was clean, we got fresh towels every day, and there were free sunbeds and beach towels. The beach area could have been cleaner – some of the cushions were just thrown around, and there was quite a bit of trash around the sunbeds. In the water, there were a lot of large rocks that could easily injure someone – these could have been removed.
The breakfast had very little variety, but what they did have was good. I only ate dinner there once – they had run out of what I wanted, so I ended up with some tacos that were just okay.
The massage was very good and reasonably priced.
I originally planned to stay one more night, but the poor service ruined the vibe completely, so I chose to move to Dream Hotel just 50 m away. I had stayed at Apollon Hotel (also 50m away) before moving to San Angelo (100%)