In the heart of Cotai Strip, Grand Hyatt Macau offers an unforgettable escape. Unwind with a hot stone massage at the spa, indulge in Chinese cuisine at one of two restaurants, or lounge by the outdoor pool. With a shopping mall on site and high-speed WiFi, this luxury hotel is perfect for families and couples alike.
Hong Kong International Airport (HKG) - 62 min drive
Zhuhai Station - 17 min drive
Cotai East Station - 2 min walk
MUST Station - 10 min walk
East Asian Games Station - 11 min walk
Free ferry terminal shuttle
Free casino shuttle
Restaurants
Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 13 min walk
星巴克 - 2 min drive
Shake Shack - 11 min walk
Hanami Ramen - Wynn Palace - 10 min walk
TDR - 4 min drive
About this property
Grand Hyatt Macau
Grand Hyatt Macau puts you in a great location, within a 15-minute walk of City of Dreams and Cotai Strip. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Beijing Kitchen, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Cotai East Station is 2 minutes and MUST Station is 10 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
DONE
Hotel size
791 rooms
Arranged over 37 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Children's club*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (MOP 960 per day)
DONE
Transfers
Free ferry terminal shuttle
DONE
Offsite
Free casino shuttle
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's club (surcharge)
Children's pool
Playground
Baby bath
Corner guards
Stroller
Lifeguard on site
What to do
Shopping
Working away
8 meeting rooms
Conference space (86112 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Art gallery on site
Designer stores on site
Shopping mall on site
Bicycle parking
Full-service spa
4 hot tubs
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
Annual offsets purchased for at least 10% of carbon footprint
Double-glazed windows
At least 80% lighting from LEDs
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 65
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Hand-held showerheads
Portable shower seat
Well-lit path to entrance
Area rugs in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
DVD player
42-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi (speed of 25+ Mbps) and free wired internet
Free local calls
Electrical adapters/chargers
Food and drink
Meal delivery service
Refrigerator
Free bottled water
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Restaurant dining guide
Special features
Spa
The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Fountain Cafe - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: MOP 1000.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MOP 327.8 per person
Children & extra beds
Rollaway beds are available for MOP 460.0 per night
Children's club access is available for an extra charge
Parking
Self parking costs MOP 960 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai
Frequently asked questions
Does Grand Hyatt Macau offer free cancellation for a full refund?
Yes, Grand Hyatt Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Macau?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Hyatt Macau?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hyatt Macau?
Yes. Self parking costs MOP 960 per day.
What are the check-in and check-out times at Grand Hyatt Macau?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Grand Hyatt Macau?
No, this hotel doesn't have a casino, but Hard Rock Casino (6-min walk) and The Londoner Macao Casino (11-min walk) are both nearby.
What is there to do at Grand Hyatt Macau and nearby?
Grand Hyatt Macau has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Grand Hyatt Macau?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine and pool views.
What's the area around Grand Hyatt Macau like?
Grand Hyatt Macau is a short 9-minute drive from Macau Intl. Airport (MFM) and 6 minutes' walk from City of Dreams. Travelers love the hotel's prime location.
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Grand Hyatt Macau Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
View
Location
Food
Family friendly
Spacious room
Bathroom
Bedrooms
Pool
What guests liked
The breakfast buffet offered a wide variety of choices with many cuisines to suit different tastes. (10 reviews)
The pool was great, especially for those who like quiet long pool, and the staff was helpful and polite. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 31, 2025
Amazing Experience
An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Victoria
Victoria, 2-night trip
10/10 Exceptional
Jul 9, 2025
Surprisingly good
Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Verified traveler
3-night trip
8/10 Very good
Oct 17, 2024
Great hotel!
DAHUI
DAHUI, 1-night trip
10/10 Exceptional
Nov 7, 2024
Excellent hotel
Geoffrey
Geoffrey, 1-night trip
10/10 Exceptional
Jan 12, 2025
Nice hotel and it is really convenient. The buffet breakfast is good
Sherry
Sherry, 2-night trip
10/10 Exceptional
May 2, 2025
Excellent
Frank
Frank, 1-night trip
10/10 Exceptional
May 23, 2024
Great stay!
BIP Records
BIP Records, 2-night trip
10/10 Exceptional
Feb 12, 2025
Nice view and cozy
Location is convenient, nice view and very comfort. Staff is nice and helpful.
Verified traveler
1-night trip
10/10 Exceptional
Feb 20, 2025
the room is big and nice!
James
James, 1-night trip
10/10 Exceptional
Dec 18, 2024
Great choice to stay in Macau
It was a very convenient place to stay, clean and quiet. The service was excellent as always.!
Jorge
Jorge, 2-night trip
10/10 Exceptional
Jan 16, 2025
The staff are helpful and friendly, especially the reception ladies.
Damien
Damien, 2-night trip
10/10 Exceptional
Sep 17, 2024
It has good access from the airport and is very convenient for entry and departure.
Taku
Taku, 2-night trip
10/10 Exceptional
Mar 14, 2025
Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Hossein
Hossein, 1-night trip
10/10 Exceptional
Feb 15, 2025
Macau stay
Excellent experience
Chi Yin Arthur
Chi Yin Arthur, 2-night trip
8/10 Very good
Apr 18, 2025
The Macau Grand Hyatt Hotel
It was a comfortable stay but in my room there were issues like the toilet sliding door wasn’t closing properly we tried to fix it but the toilet door kept open and the toilet flush system doesn’t work it kept leaking.
Alice
Alice, 1-night trip
10/10 Exceptional
Jun 5, 2024
Very comfortable excellent experience stay
Very comfortable and excellent experience stay !
Shih Yun
Shih Yun, 1-night trip
10/10 Exceptional
Nov 5, 2024
Room was wonderful with a fantastic view
jane
jane, 1-night trip
10/10 Exceptional
Dec 18, 2024
We had an wonderful time during our stay. Sure will come back again.
Verified traveler
1-night trip
10/10 Exceptional
Jun 15, 2025
I was much looking forward to staying at Grand Hyatt Cotai again, as it was 9mths ago since my last visit. Living up to its highest standard, Grand Hyatt Cotai never disappointed me indeed!
Great to see all those familiar faces (Ken, Victor & Cindy) again at Grand Club, who are extremely professional and model examples to demonstrate the true Grand Hyatt standard! Great to see the new face (Joseph from Korea) too!
The breakfast range at Mezza9 was very impressive and surprised too! The seafood congee was so tasty and unforgettable!!!
I am already looking forward to my next return, and will choose to stay there again for my next family trip! Thank you!
Sze Wing
Sze Wing, 2-night trip
10/10 Exceptional
Feb 8, 2025
Amazing!
Everything is just perfect!
Valerie
Valerie, 4-night trip
10/10 Exceptional
Oct 15, 2024
Their staff are friendly and helpful.
Dominic
Dominic, 1-night trip
10/10 Exceptional
Apr 6, 2025
Great service
Absolutely outstanding services at the lobby. We checked out in the morning and the gentleman offered to book restaurant and taxi for us. When my baby needed a nursing room, they offered to let us change in their property privately. Their thoughts of helping is amazing! It’s quite pricy though and breakfast is so so
Eva Sze Wan
Eva Sze Wan, 1-night trip
10/10 Exceptional
Apr 17, 2025
good
David
David, 1-night trip
10/10 Exceptional
Aug 25, 2024
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
JULIE
JULIE, 2-night trip
10/10 Exceptional
Nov 5, 2024
Hotel staff service was really good.
Hattie was great getting us checked in and John Deep brought our bags to our room and answered some questions for us!