6/10 Good
May 18, 2024
Staff and owner were fantastic
This room we received was not quite as nice as photos conveyed. The air con was not working but on pointing this out, the staff and owner went to a lot of trouble to rectify. They replaced it with a new one which was excellent. (I am afraid an aircon is really important to me) Unfortunately there was a power outage to the whole island on the last day which meant no shower aircon fans or internet. Some of the accomodation options had generators, unfortunately Florines gardens did not. A power outage is clearly not something anyone can control The staff were amazing, breakfast was good and Gili Air was great.
John
John, 3-night trip