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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
Aparthotel convenient to Paseo de la Reforma

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Photo gallery for ONTO Tonalá Mexico City

Relax in a spacious room with a large bed, city views, and a curved ceiling.
Relax in a serene space with a large window overlooking lush greenery, a comfortable sofa, and a cozy seating area.
Relax in style with a rooftop view of the city skyline from this outdoor seating area, surrounded by lush greenery and comfortable seating.
Experience modern living in a compact urban apartment with a washer and dryer, surrounded by lush greenery and a city view.
Enjoy casual dining or relaxation in this kitchen with a large island and integrated sink.
In the heart of Mexico City, ONTO Tonalá Mexico City offers a vibrant retreat. Relax on the rooftop terrace or unwind with outdoor entertainment options. With helpful multilingual staff, smoke-free premises and free in-room WiFi your stay is sure to be a memorable experience.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchenette
  • Air conditioning
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • 44 smoke-free apartments
  • Daily housekeeping
  • Rooftop terrace
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
$102 nightly
The total price is $124
Aug 6 - Aug 7
Total includes taxes and fees

Room options

View all photos for Comfort Apartment

Relax in this serene space with a central dining table, comfortable sofa, and lush views.

Comfort Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Separate bedroom
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Relax in a serene space with a large bed, bedside table, and bench.

Deluxe Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Separate bedroom
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

Relax in a spacious room with a large bed, city views, and a curved ceiling.

City Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Separate bedroom
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Relax in a spacious room with a large bed, a small table, and a chair near the window offering a view of the outdoors.

Classic Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Separate bedroom
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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ULIV Mexico City

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9.2 out of 10, Wonderful, 595 reviews
The price is $84
$71 nightly
$84 total
Total includes taxes and fees
Aug 6 - Aug 7
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About the neighborhood

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Paseo de la Reforma - 10 min walk - 0.9 km
  • U.S. Embassy - 12 min walk - 1.0 km
  • Monument to the Revolution - 4 min drive - 2.7 km
  • Zócalo - 5 min drive - 4.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Insurgentes Station - 3 min walk
  • Sevilla Station - 12 min walk
  • Cuauhtemoc Station - 15 min walk

Restaurants

  • ‪Queen's Elite Club - ‬2 min walk
  • ‪Mariscos Playas D’sinaloa - ‬1 min walk
  • ‪Bar Lepanto - ‬2 min walk
  • ‪El Totopo Incorporeichon - ‬1 min walk
  • ‪Loup Bar - Vinos Vivos / Cocina de Temporada - ‬1 min walk

About this property

ONTO Tonalá Mexico City

ONTO Tonalá Mexico City features a rooftop terrace and puts you within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Apartments offer up nice touches like premium bedding, rainfall showerheads, and espresso makers. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Insurgentes Station is 3 minutes and Sevilla Station is 12 minutes.

Languages

English, Spanish

At a glance

DONE

Property size

    • 44 apartments
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (USD 18 per day)
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Self parking on site (USD 18 per day)

Kitchenette

  • Refrigerator (mini)
  • Microwave
  • Espresso maker
  • Toaster
  • Blender
  • Griddle
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Hair dryer
  • Free toiletries
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 55-inch Smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • USD 27 per accommodation per night
  • 1 total pets
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Soundproofing
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Communal living room
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district
  • Near a hospital

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 44 rooms
  • 12 floors
  • 1 building
  • Built in 2023

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Pets

  • Pets are allowed for an extra charge of USD 27 per accommodation (may vary based on length of stay)

Parking

  • Self parking costs USD 18 per day

Policies

Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Does ONTO Tonalá Mexico City offer free cancellation for a full refund?

Yes, ONTO Tonalá Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ONTO Tonalá Mexico City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 27 per accommodation, per night. Food and water bowls are available.

Is parking offered on site at ONTO Tonalá Mexico City?

Yes. Self parking costs USD 18 per day.

What are the check-in and check-out times at ONTO Tonalá Mexico City?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

Does ONTO Tonalá Mexico City have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a microwave, an espresso maker, and cookware.

What's the area around ONTO Tonalá Mexico City like?

ONTO Tonalá Mexico City is a short 3-minute walk from Insurgentes Station and 14 minutes' walk from Paseo de la Reforma.

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ONTO Tonalá Mexico City Reviews

Reviews

8.6

Excellent

9.8/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Neighborhoods
Restaurant
Location
Air conditioning
Building

Reviews

10/10 Exceptional

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Anna Maria, 1-night trip

10/10 Exceptional

Would stay here again.
Omar, 5-night trip

10/10 Exceptional

Beautifully designed hotel and rooms

Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it!
Anna Maria, 3-night trip

10/10 Exceptional

Would stay again.
Carlos, 2-night trip

10/10 Exceptional

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Kamaria, 5-night trip

10/10 Exceptional

Perfect stay
Leah, 4-night trip

10/10 Exceptional

I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Anneliese, 4-night trip

6/10 Good

I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
Ignacio, 5-night trip

10/10 Exceptional

Friendly staff and beautiful property. Will definitely be back
Philip, 1-night trip

10/10 Exceptional

Super clean and accommodating. The area is full of dining options.

10/10 Exceptional

The best choice in Mexico City

We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
Matan, 2-night trip

10/10 Exceptional

Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Eugene, 5-night trip

8/10 Very good

Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.
4-night trip

4/10 Fair

The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
Orhan, 4-night trip

8/10 Very good

Beautiful Hotel - needs A/C

The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Katie, 4-night trip

10/10 Exceptional

New boutique hotel

They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
Edwardo, 1-night trip

8/10 Very good

Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Daniel, 5-night trip

6/10 Good

Did not received housekeeping service
Osmel, 4-night trip

6/10 Good

The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Eric, 3-night trip

4/10 Fair

Disappointing

No air conditioning.
Renato, 5-night trip

8/10 Very good

Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.

10/10 Exceptional

Perfect apartment hotel to fall in love with CDMX

We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Leonardo, 5-night trip

6/10 Good

The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
Peter, 4-night trip

6/10 Good

Good looking property, terrible infrastructure.

This building is new and great looking but the infrastructure is terrible. Water heater only works for 5 minutes. There is not air conditioning. No heating no cooling, which makes your sleep miserable. There are very loud clubs around the property. Electrical power blows up if you use the power outlet when the water heater is working, which then the handyman has to change the wires and fuses.(see my picture after we used the blowdryer)
Ali, 4-night trip

8/10 Very good

MARTHA ARACELI, 6-night trip