The room we were first given was not cleaned. We were quickly swapped to another room, which was great. Overall, we had a nice stay. I will say that I noticed every time we went to the front desk (to check in, to go back about our room not being cleaned, and to check out) each person working the front desk was on their phone and did not acknowledge us until I spoke. This happened 3 separate times, with 3 separate people. Not great service, but also not horrible.