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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Playa del Carmen beachfront hotel with 4 restaurants and spa

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Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk
Interior detail
Restaurant
1 bedroom, free minibar, in-room safe, desk
Luxury and tranquility await at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive. Unwind with a body treatment or cocktail by the beach bar on the serene terrace overlooking Paradise Beach. With 14 pools to dip into, guests can indulge in their preferred pace of relaxation while connected via high-speed WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • 14 outdoor pools
  • Free airport shuttle
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private hot tub
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Cable TV service
$448 nightly
The total price is $545
Jun 29 - Jun 30
Total includes taxes and fees

Why we love this property

Sun, sand, and serenity
The hotel sits on a private white sand beach. Grab refreshing drinks at one of the two beach bars or stroll along the scenic dock.
Full-service spa heaven
The full-service spa offers daily aromatherapy, body treatments, and massage. A private indoor hot tub, sauna, and garden create a peaceful sanctuary.
Luxury beach retreat
A stroll through the enchanting garden leads to the private beach at this luxury hotel. Serene surroundings create a perfect escape.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • 708 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • 836 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • 667 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • 836 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

CASITA SUITE

8.4 out of 10
Very good
(5 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • 708 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite Luxury

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Partial Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Luxury

1 bedroom, free minibar, in-room safe, desk

Suite Luxury

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Super With Beach View

1 bedroom, free minibar, in-room safe, desk

Suite Super With Beach View

  • Beach view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Classic With Sea View

1 bedroom, free minibar, in-room safe, desk

Suite Classic With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Similar properties

Exterior

El Dorado Royale, Catamarán, Cenote & More Inclusive

  • Pool
  • Airport transfer
  • Laundry facilities
  • Free parking
8.8 out of 10, Excellent, 454 reviews
The price is $247
$247 nightly
$247 total
Total includes taxes and fees
Jul 1 - Jul 2
El Dorado Royale, Catamarán, Cenote & More Inclusive
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 15 min drive - 5.7 km
  • Playa Paraiso Golf Course - 15 min drive - 6.0 km
  • Paradise Beach - 18 min drive - 7.4 km
  • Maroma Beach - 23 min drive - 10.9 km
  • Puerto Morelos Town Square - 26 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.3 miles/31 km
  • Free airport shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬11 min drive
  • ‪El Mar y Tierra - ‬8 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is a great choice for your beach stay in Playa del Carmen. 14 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and Ayurvedic treatments. Dining choices include 4 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 bars/lounges, a free airport shuttle, and a terrace. Fellow travelers say great things about the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 203 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Coffee shop

What to do

  • On a private beach
  • Use of nearby fitness center

Services

  • 24-hour front desk

Facilities

  • Garden
  • Terrace
  • 14 outdoor pools
  • Full-service spa
  • Dock

Accessibility

  • Tile flooring in public areas

Room amenities

Be entertained

  • 30-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub

Freshen up

  • Jetted bathtub
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.

Also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Is there a pool at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, there are 14 outdoor pools.

Are pets allowed at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

What is there to do at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive and nearby?

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive has 2 beach bars, 14 outdoor pools, and a private beach, as well as a spa and a garden.

Are there restaurants at or near El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, there are 4 onsite restaurants.

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Room service
Trip
Bar
Concierge
Adults

What guests liked

  • The all-inclusive offerings provided excellent value with plentiful dining options, helpful transportation, and exciting excursions. (3 reviews)
  • The beach offered Bali beds, massages, and romantic candlelit dinners, creating a serene and relaxing atmosphere. (3 reviews)
  • The property features multiple pools, including a lively main pool and a relaxing quieter pool, offering a variety of options for guests. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Beautiful property! We loved our stay!
7-night trip

10/10

We just returned home today and already planning our next visit. So impressed with this resort. We couldn't have enjoyed our stay more.
7-night trip

10/10

Beautiful place with very nice staff.
7-night trip

10/10

Beautiful and great food!
5-night trip

10/10

Beautiful 5 star resort with great variety of food
7-night trip

10/10

Everything is perfect! Best vacation ever.
4-night trip

10/10

Very amazing stay. I do recommend the casitas if you go here it was just amazing!
5-night trip

10/10

The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
4-night trip

8/10

Great Service
7-night trip

10/10

Overall we had a great stay. There were a few things that could be improved. Our room was not cleaned daily and on our first day the toilet was clogged which took 3hrs for resolution. The staff is incredible and our casita bartender, Benjamin, was great. The food was great with the exception of D’italia Villas. We had a nice stay with great weather.
4-night trip

8/10

They didn’t have our pool suite available for 2 nights and they gave us a credit that we had tonise at their property. Verily inconvenient. The staff was very nice and friendly.
4-night trip

10/10

Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
7-night trip

10/10

We had a wonderfully relaxing time. It was everything we hoped it would be. This was the first time in a long time we weren't ready to go home by the end of our stay. The staff was amazing. Especially our beach butler, Alberto. We are already planning our return next year!
5-night trip

10/10

Very nice service
5-night trip

8/10

Beautiful resort and we loved our stay. A few observations....just being nit-picky....need to iron out the room service - didn't get our order a few different times, Hard to get coffee and not many quick food options. No ice cream available.
6-night trip

10/10

This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
8-night trip

10/10

First trip out and it everyone was overly nice and happy to help. The area was amazing
2-night trip

10/10

Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
7-night trip

10/10

We had such a great time here and would definitely go again!
3-night trip

10/10

Clean and comfortable spot, quiet, friendly and helpful staff. Not so keen on the app for dinner reservations, didn’t work twice. Would have been nice to be able to just make reservations with concierge.
2-night trip

10/10

This was mine and my husband’s first trip to Cancun and this resort was phenomenal. We stayed in a swim up private pool honeymoon suite and it couldn’t have been more prefect. The outdoor shower sounded gimmicky to me at first but that is something everyone should experience at least once! The candlelit dinner on the beach is very romantic and I highly recommend booking it. I don’t feel like going into detail about how great everything was, but it really was top tier! There’s also a few excursions you can book for no extra cost because they are part of the “more inclusive” thing that Lomas has started but we were enjoying the resort and relaxing so much that we just decided not to do any.
5-night trip

10/10

The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again.
6-night trip

8/10

Aside from the shops closing due to the hurricane and a few communication issues with not knowing when we could leave our room again after the hurricane had passed it was a good stay.
6-night trip

8/10

We had a very good stay at the Casitas. The food was very good quality for an all inclusive. The staff were all excellent. I would have given an excellent rating but we had some room issues. The roof leaked during a rainstorm. Also we had only lukewarm water in the shower. The shower was reported early but never a resolution. Otherwise, a great stay. The More Inclusive had some nice perks like a catamaran snorkeling tour, a water park.
5-night trip

10/10

This was the best trip to Mexico we've experienced in the past several years, and we have visited Puerto Vallarta, Riviera Maya (another resort), and Cancun. The food was delicious at every restaurant, the staff were extremely helpful and nice, and all grounds and rooms were immaculately clean every day. Amazing place!
7-night trip