Does Enter City Apartment Hotel offer free cancellation for a full refund?

Yes, Enter City Apartment Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Enter City Apartment Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Enter City Apartment Hotel?

Yes. Self parking costs NOK 350 per day. Extended parking costs NOK 350 per day.

What are the check-in and check-out times at Enter City Apartment Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Does Enter City Apartment Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a coffee maker, and a microwave.

What's the area around Enter City Apartment Hotel like?

Enter City Apartment Hotel is a short 9-minute drive from Tromsø (TOS-Langnes) and 3 minutes' walk from Tromso Cathedral.

Enter City Apartment Hotel, Tromsø: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 6, 2025

Central, Kitchen and Supermarked close by, so you don't have to go out eating all the time, what saves a lot of money in Norway

Hannes, 2-night trip

10/10 Exceptional

Feb 9, 2023

Great location, great view, quite room and great staff.

Michael, 7-night trip

10/10 Exceptional

Sep 18, 2022

The laundry facility was great

Crisane, 1-night trip

10/10 Exceptional

Aug 29, 2022

Good amenities. Oven was lifesaver during trip.

Paul, 6-night trip

10/10 Exceptional

Mar 11, 2024

The apartment was as described in the property description. It had fully reported kitchen. The room and hotel both are kept clean. The location is quite central to both supermarkets and tourist meeting points. The staff at reception are welcoming and friendly.

Prajakta, 5-night trip

8/10 Very good

Mar 26, 2023

Good hotel overall but very expensive ! No breakfast included.

10/10 Exceptional

Apr 5, 2023

Excellent and convenient to stay in Tromso.

I stayed for five nights and it was very pleasant. My staff are very friendly and helpful. The location of the apartment-hotel is excellent and very secure. Everything (supermarkets, restaurants, tour activities) is within walking distance and quite convenient. The Airport Express bus stops half a block away. It costs 125 krone or 11.5 US dollars one way. My hotel room was efficient and had a kitchen if you want to cook and save money. It was snowing throughout my stay and the city view from my hotel window was a winter wonderland. I must say I highly recommend this hotel and will stay there again when in Tromso.

Anthony, 5-night trip

10/10 Exceptional

Feb 3, 2024

The staff at Enter City, from the front desk (Nasrin and Karolina) to the cleaning team (Maria) were incredibly welcoming. and I'm a little astonished that this facility has not received the highest marks possible. I got stranded in Tromso due to the Lufthansa strike, and so had to stay at the hotel twice (once at the last minute), and the second room was even more spacious and well appointed with a terrific view of the mountains. When I come back to Tromso with my family or university students, I will look no further than Enter City. Some of the hotels can feel quite sterile, but this place makes you feel right at home. I stayed at a few places while I was in the area, and this hands down, ranks as the best. I can't say enough great things about the staff, too!

Karen, 7-night trip

10/10 Exceptional

Feb 1, 2023

We had a great 5 night stay at Enter City Hotel. It was easy to check in - we arrived just before the reception closed at 6pm on a Sunday. Process was seamless and fast. There is good security in this hotel as a key card was required for every door, so you know that no random people are coming to your location. There is a large lift for people with heavy luggages and the room is really spacious for 2 of us. I think it could fit up to a family of 4 with no issues. A nice touch in the hotel is that the toilet has warm flooring so we need not step on ice cold floor especially coming out of the bath during winter time. We missed it a lot after leaving Tromso and checking into a big chain hotel where the floor was so cold. Location is perfect, 2 minutes walk towards the Airport Bus stop (Scandic Grand). Good restaurant options nearby as well. Many supermarkets around the corner - nearest one called Xtra is just less than one minute away. Well stocked and good priced. The main street is also just 2 minutes away. Easy to walk to tour pickup point all within 5 minutes (Scandic Ishavs/harbour). Will recommend friends to stay and if i come back to Tromso i will definitely choose to stay at Enter City Hotel again.

XueEr, 4-night trip

10/10 Exceptional

Nov 4, 2025

Supert :)

Jill Benita, 1-night trip

10/10 Exceptional

Oct 25, 2025

Happy with my stay

Nice staff, they didn’t answer my email with questions beforehand, so I’d maybe recommend calling. The room was comfy, practical. I love that it was a fridge and tiny kitchen, with some basic kitchen utensils. The TV was tiny and far away from the bed and couch, so I didn’t use it. Good beds, with extra pillows in a closet. Space to place clothes in the closet too, with some hangers. The water pressure in the shower was good if I twisted the shower head to the right setting. The soap in the shower was good, and luckily not filled with fragrance. There was space underneath the sink to place toiletries. The hotel is within walking distance to anything in the city centre, with a grocery store nearby as well. I loved that I could open all the windows and let some air in, but it’s gonna be too loud outside to leave them open at night. But it’s well ventilated, so theres no issue. There was a heater that worked well to keep the room warm and cosy. The blackout curtains worked well.

Ragnhild Wedahl, 5-night trip

8/10 Very good

Oct 22, 2025

Warm and comfortable, value for money

Met Nasrin on arrival. She had a wonderful way of greeting and being helpful throughout our 4 night stay which enhanced our time at the hotel. The accommodation was warm in bad weather! The kitchen area was fine but lacked anywhere to dry dishes (could lead to water damage of units). The area around the table and chairs was very dark and would benefit from a light source. There was a loose socket on the TV wall (pointed out for health and safety reasons). Bathroom was adequately equipped and warm. Beds were comfortable. TV simple to use. Issues generally minor and pointed out to help. Would not hesitate to stay here again. Very centrally located making travel easy.

john, 4-night trip

8/10 Very good

Oct 14, 2025

Sentral beliggenhet og rimelig i forhold til vanlig hotell. Trivelig og serviceinnstilt betjening

Andreas, 3-night trip

8/10 Very good

Oct 12, 2025

Bra pris. Fint og stort rom.

Christine Kallum, 1-night trip

10/10 Exceptional

Sep 29, 2025

👍

Robin, 1-night trip

8/10 Very good

Jul 22, 2025

Helt greit hotell i forhold til pris. Hotellet har egen parkeringsplass i kjeller med trang og svinget nedkjørsel. Parkering er kostbart (kr. 350 pr døgn).

Ingunn, 2-night trip

10/10 Exceptional

Jul 17, 2025

Great location, check in was easy and rooms where comfortable. We had a decent experience. Would suggest management to add better blackout courtains because in summer, too much light filters through.

Danilo, 4-night trip

8/10 Very good

Jun 14, 2025

Alt i alt bra

Reidar, 2-night trip

8/10 Very good

Jun 12, 2025

自炊に必要な施設は一通りそろっており、節約しながら滞在するにはいいです。レセプションは午後6時までしか人がいないので、それ以降のチェックイン、チェックアウトは要注意です。

KONDO, 3-night trip

10/10 Exceptional

May 31, 2025

Enkelt men med alt du trenger. Ble oppgradert til dobbeltrom, fikk låne kaffemaskin og så mye kaffe jeg trengte. (Den trenger forresten avkalkning). Blide og imøtekommende personale. Sentralt beliggende. Litt myke madrasser, og fikk ny lita pute.

Berit, 3-night trip

10/10 Exceptional

Apr 18, 2025

Great stay

Great room, very large for a family of 4 and very helpful to have a fridge/kettle/sink.

Alexis, 4-night trip

10/10 Exceptional

Apr 3, 2025

Great location and stay

Location is great, very central to explore Tromso. Access to public transport is near. Our apartment was clean and had everything that we needed. Ewa at reception was very friendly and willing to assist.

Petronella, 2-night trip

10/10 Exceptional

Sep 16, 2024

Et meget flott leilighetshotell å bo på. De eneste tingene jeg savnet var en stikkontakt nær spisebordet, og en plass hvor jeg kunne plassere en håndsåpe i dusjen. Ellers var leiligheten helt perfekt.

Anton Olai, 2-night trip

6/10 Good

Sep 16, 2024

I tried to reach the hotel to upgrade the room for my little sister who is 12 years old. After talking to 3 different people, it could finally be fixed, but I had spoken to 2 who worked at another hotel. The confirmation on sms was the only one I got, which said I was staying in Viking Hotel, turns out I was staying at City Hotel. When we got there the reception was closed, with no heads up that I had to go to another hotel to get checked in. So I had to call the only number I had, to ask how we would get into the room, tired after a long drive. Then when we camre into the room, we found an eye lense laying in the bathroom floor. The sheets,towels and the toilet had bad smell. The matress on top of the bed was not laying very good on the bed, and it felt like we had room between the bed and the wall. Besides this, the room was alright. Great for us three. But the hazzle calling, and checking in was not very pleasant.

Marie, 1-night trip

6/10 Good

Aug 30, 2024

Enkelt å bestille på hotels.com. En veldig fin resepsjon og innsjekkingen var rask og enkel. Leiligheten på 18 kvm var fin og badet også. Men ventilasjonen over to kokeplater var istykker og virket ikke. Ventilasjonen i rommet var heller ikke så bra, men det var vindu å åpne (helst ikke på natten eller i regnvær). Ser et stort potensiale i denne typen hotell.

Monika, 1-night trip

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