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Hotel Balcón del Parque

3.0 star property
Xalapa hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board
Front of property
Presidential Room | Premium bedding, down comforters, desk, iron/ironing board
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Private kitchen | Coffee/tea maker
Nestled in the heart of the city, Hotel Balcón del Parque offers a warm welcome with a restaurant and high-speed WiFi. Enjoy convenient perks like luggage storage, an elevator, and 24-hour front desk support.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (5)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Premium bedding

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Hair dryer
Jetted bathtub
Rainfall showerhead
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bathtub and shower
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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$59 nightly
The price is $69
Sep 28 - Sep 29
Total with taxes and fees
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About the neighborhood

Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 2 min walk - 0.2 km
  • State Theatre - 5 min walk - 0.5 km
  • Juarez Park - 13 min walk - 1.2 km
  • Xalapa Cathedral - 15 min walk - 1.3 km
  • Paseo de los Lagos Park - 3 min drive - 1.9 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive
  • General Heriberto Jara Intl. Airport (VER) - 130 min drive
  • Xalapa Station - 13 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Sal Y Piedra - ‬4 min walk
  • ‪Churrería de Xalapa - ‬2 min walk

About this property

Hotel Balcón del Parque

When visiting Xalapa, Hotel Balcón del Parque is a great choice to consider. Guests looking for a bite to eat can check out Sal & Piedra, which is open for breakfast and lunch and offers garden views.

At a glance

DONE

Hotel size

    • 26 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Mosquito nets

Accessibility

  • Elevator
  • Elevator door width (inches): 78
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch.

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Does Hotel Balcón del Parque offer free cancellation for a full refund?

Yes, Hotel Balcón del Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balcón del Parque?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Balcón del Parque?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Balcón del Parque?

No, this hotel doesn't have a casino, but Big Bola Casino (9-min drive) is nearby.

Are there restaurants at or near Hotel Balcón del Parque?

Yes, Sal & Piedra offers garden views.

What's the area around Hotel Balcón del Parque like?

Hotel Balcón del Parque is a short 1-minute walk from Los Tecajetes Park and 6 minutes' walk from State Theatre.

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Reviews

Hotel Balcón del Parque Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

Reviews

10/10 Exceptional

Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Malgorzata, 3-night trip

10/10 Exceptional

Very nice place !

10/10 Exceptional

I wish I would’ve stayed longer.
Ivan, 1-night trip

10/10 Exceptional

Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
walter, 3-night trip

8/10 Very good

The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
martin, 3-night trip

10/10 Exceptional

Very nice place well maintained very close to restaurants, parks
andres, 2-night trip

10/10 Exceptional

Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
David, 1-night trip

10/10 Exceptional

Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Joanne, 7-night trip

8/10 Very good

The handicap parking spot should have a sign and the hotel should not allow just any car to park right in front of the handicap ramp. Everyday the ramp was blocked by a different car, and my disabled relative had a hard time going up the steps
Claudia, 5-night trip

10/10 Exceptional

We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Kennie, 3-night trip

10/10 Exceptional

Beautiful and comfortable.
Christopher, 2-night trip

10/10 Exceptional

I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
susan, 4-night trip

10/10 Exceptional

Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
Alejandra, 1-night trip

10/10 Exceptional

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Barbara, 4-night trip

10/10 Exceptional

Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Judy, 3-night trip

4/10 Fair

They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Ana Luisa, 1-night trip

8/10 Very good

I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
John Bruce, 4-night trip

10/10 Exceptional

Martha, 1-night trip

10/10 Exceptional

Isaac, 2-night trip

10/10 Exceptional

Excelente hotel y vista increíble
Antonio, 2-night trip

8/10 Very good

Mejorar servicio de alimentos a habitacion

No tiene una mesa dedicada para comer algo si pides servicio de alimentos a la habitación. Tuvimos que comer en la cama. El servicio de alimentos a la habitación no es muy bueno. Fue complicado comunicarse al restaurant.
1-night trip

6/10 Good

Guadalupe, 2-night trip

10/10 Exceptional

Rey Alfredo, 2-night trip

10/10 Exceptional

Nos hospedaríamos ahí seguro si regresamos

Now fue muy bien , nos gustó mucho el hotel , la vista al parque es preciosa . Es un hotel limpio , moderno , con todo nuevo . Tiene muy buen servicio y buen restaurante .
Norma, 3-night trip

8/10 Very good

Vista increíble

Personal amable, la habitación muy limpia y cómoda. Cuentan con estacionamiento techado, las vistas al Parque de los Tecajetes son muy bonitas. Me tocó algo de ruido por la noche porque había un evento, por lo demás es una excelente opción para hospedarse.
Claudia, 1-night trip