Near the vibrant Eat Street, AWA Hotel offers a tranquil retreat with a coffee shop and beautiful garden. Enjoy in-room WiFi, relax at the bar or explore designer stores on site. The helpful staff has left a lasting impression on previous guests.
At AWA Hotel, you'll be within a 10-minute drive of Skyline Rotorua and Polynesian Spa. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.
All inclusive
All-inclusive room rates at AWA Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
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Hotel size
78 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Pool table
Hot springs nearby
Winery tours nearby
Services
Front desk (limited hours)
Laundry facilities
Bike storage
Facilities
Garden
Designer stores on site
Bicycle parking
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible vanity height (inches): 276
Elevator
Elevator door width (inches): 354
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Hand-held showerheads
Fixed shower seat
Height-adjustable showerhead
Grab bar in shower
Shower grab bar height (inches): 315
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Tile flooring in room
Room amenities
Be entertained
43-inch LED TV
Premium digital channels
First-run movies
Streaming services
Pay movies
Home comfort
Air conditioning and heating
Sleep well
Pillow menu
Down comforter
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
More
Housekeeping (once per stay)
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 23 for adults and NZD 20 for children
Late check-in between midnight and 7:00 AM can be arranged for an extra charge of NZD 20
Children & extra beds
Cribs/infant beds are available for NZD 50.0 per day
Rollaway beds are available for NZD 50.0 per day
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua
Frequently asked questions
Does AWA Hotel offer free cancellation for a full refund?
Yes, AWA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AWA Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at AWA Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at AWA Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at AWA Hotel and nearby?
AWA Hotel has a garden.
Are there restaurants at or near AWA Hotel?
Yes, there's an onsite restaurant.
What's the area around AWA Hotel like?
AWA Hotel is a short 7-minute walk from Skyline Rotorua and 9 minutes' walk from Rainbow Springs Kiwi Wildlife Park.
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AWA Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Parking
Lobby
Children
Location
Toilet
Breakfast
Refrigerator
What guests liked
Breakfast was great at this property. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 15, 2025
Staff amazing beds comfortable great with me my husband and 4 kids breakfast was beautiful
Natesha
Natesha, 1-night trip
8/10 Very good
Jun 16, 2025
Comfortable bed, good unit. Would definitely stay again.
P
P, 2-night trip
4/10 Fair
Sep 7, 2025
While the room was large and relatively clean, sheets and pillow cases were really stained, the mattress was very uncomfortable and throughout the entire night other guests were noisy, slamming doors, running in the hallways and yelling.
Traveling solo, I also did not appreciate my room number being announced loudly for everyone in the lobby to hear.
Verified traveler
2-night trip
8/10 Very good
Jul 1, 2025
Great property for the price. Reception desk was closed at times so we couldnt check in early. Breakfast was great. Room was comfy.
Michael
Michael, 1-night trip
10/10 Exceptional
May 24, 2025
Amazing shower, large rooms.
shane
shane, 1-night trip
10/10 Exceptional
May 23, 2025
Amazing
I’ve stayed here before and it’s super clean, nice and modern. Very good bang for your buck. Will stay again!
Emma
Emma, 2-night trip
10/10 Exceptional
Apr 29, 2025
One night stay was great
Asad
Asad, 1-night trip
10/10 Exceptional
Mar 5, 2025
Nice clean hotel for the area.
Viktor
Viktor, 2-night trip
8/10 Very good
Jun 2, 2025
4 Star
I wanted food but nah they didn't have what I wanted so told me to go walk 300m to get a meal
Accommodation is awesome the lady at reception was very accomodating and hospitable so overall it was good
Mandy
Mandy, 1-night trip
10/10 Exceptional
Mar 11, 2025
Good overnight stay
Annalese
Annalese, 1-night trip
8/10 Very good
Apr 8, 2025
Worked well for our travels in your country
Barb
Barb, 1-night trip
8/10 Very good
Feb 14, 2025
Cheap place to stay especially when you have lots of things to do
Ani
Ani, 1-night trip
10/10 Exceptional
Jan 14, 2025
Very comfortable nights stay for our family
Andrew
Andrew, 1-night trip
10/10 Exceptional
Apr 20, 2025
Highly recommended!
Khriz Vincent
Khriz Vincent, 2-night trip
8/10 Very good
Jan 9, 2025
Would book to stay here again and aslo recommend this place to others
Steph
Steph, 2-night trip
10/10 Exceptional
Apr 4, 2025
New, nice and clean hotel. Definitely will be back
Tyler
Tyler, 1-night trip
10/10 Exceptional
Mar 2, 2025
Enoyed our stay. Great location. Would recommend.
Gurlaljeet
Gurlaljeet, 1-night trip
8/10 Very good
Mar 19, 2025
Good stay quiet nice clean.
Peter
Peter, 1-night trip
6/10 Good
Jun 6, 2025
Rooms weren’t available at time of arrival, but they gave us alternative room which was okay, but two double beds weren’t suitable for 3 adults.
Sarah
Sarah, 1-night trip
8/10 Very good
Feb 28, 2025
Convenient area, close to the Skyline
Tanya
Tanya, 1-night trip
10/10 Exceptional
Mar 18, 2025
Excellent value
I would have paid near double
The room was totally clean very spacious both check in and check out people were lovely
There is a laundry just down the road and also eateries within an easy walk
m
m, 1-night trip
10/10 Exceptional
Jan 22, 2025
Friendly desk, super clean rooms.
Tracy
Tracy, 1-night trip
8/10 Very good
Mar 2, 2025
The hotel was in a good spot for all ages, with some of the main attractions in the area and not to far either. Main town would be a 10 minute drive.
The hotel it's self was good, clean and just what you need for a good night rest if traveling through.
Leanne
Leanne, 2-night trip
8/10 Very good
Feb 21, 2025
Was properly situated for what we wanted to see in the area.