Located in the heart of the city, Lakes Hotel and Spa offers a tranquil retreat with a poolside bar, lush garden, and an indoor pool. Treat yourself to some pampering at Lakes Spa or enjoy British cuisine at The Bar. With dry cleaning services and helpful staff on hand, this upscale hotel is sure to leave you feeling refreshed.
Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km
Blackwell, The Arts & Crafts House - 2 min drive - 2.3 km
Getting around
Manchester Airport (MAN) - 102 min drive
Windermere Station - 4 min drive
Burneside Station - 12 min drive
Staveley Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
The Pier Coffee Shop - 5 min walk
The Boathouse Bar & Restaurant - 9 min walk
The Lake View - Bowness - 5 min walk
Trattoria - 9 min walk
Costa Coffee - 7 min walk
About this property
Lakes Hotel and Spa
Lakes Hotel and Spa offers a fantastic location, putting you just a 5-minute walk from Lake Windermere. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
57 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 12.00 per night)
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
15 hot tubs
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self parking costs GBP 12.00 per night.
Is airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 4 minutes' walk from Bowness Pier. Our travelers say the local area is very walkable.
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Lakes Hotel and Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Spa
Food
Hot Tub
Breakfast
Restaurant
View
Location
Bar
What guests liked
The spa facilities were fantastic, relaxing, and well-maintained with excellent staff. (163 reviews)
The hot tubs in the rooms offered stunning views and were a highlight of the stay, with many guests describing them as a must-have feature. (98 reviews)
Breakfast was a highlight with a lovely spread and great options, including quality bacon, sausages, and black pudding. (49 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 30, 2025
Class hotel
A lovely 3 day stay with my wife for my 60th birthday. Location excellent, Staff very friendly & cooperative, rooms clean ,tidy & modern. We didn't eat in the restaurant apart from breakfast which was good. The complimentary Bentley was a bonus getting into town. Will definitely go again...
Richard
Richard, 2-night trip
8/10 Very good
Jul 30, 2025
Location is great
Shower wasn’t great, there was leakage
Verified traveler
1-night trip
6/10 Good
Jul 29, 2025
It’s ok
Our stay was ok. It was a lovely hotel with fantastic customer service but we were disappointed with the Spa being open to kids and quite a lot at the same time. Kids were playing in the plunge pool and hot tubs which made it difficult to relax and ruined our stay as we were only allowed to use the facilitates the same time as kids. This became an issue in the changing rooms too as the locker area is very small. We probably wouldn’t revisit and I’d definitely opt for kid-free spa’s now.
Verified traveler
1-night trip
10/10 Exceptional
Jul 27, 2025
Lovely hotel in the Lake District. Conveniently located near shopping and attractions. Bike rentals available onsite. The bars, lounges and restaurants were fantastic.
Corina
Corina, 3-night trip
10/10 Exceptional
Jul 26, 2025
louise
louise, 1-night trip
10/10 Exceptional
Jul 24, 2025
Excellent
Lovely hotel & great location.
Breakfast always has a great selection too.
We have stayed here previously & have booked to stay again.
Michelle
Michelle, 2-night trip
10/10 Exceptional
Jul 24, 2025
Anniversary break
Best welcome we’ve had checking into a Hotel, complimentary glass of fizz on arrival is a really nice touch. Amazing lake views.
Very friendly, helpful staff, food and service absolutely spot on. Superb Spa. Well deserved ⭐️⭐️⭐️⭐️⭐️ ‘s
Dave
Dave, 2-night trip
10/10 Exceptional
Jul 23, 2025
Great stay in the lakes
Excellent location weather was beautiful and the hotel was great
Ernest
Ernest, 3-night trip
10/10 Exceptional
Jul 22, 2025
Beautiful Place
Wonderful stay in a beautiful place! The spa was well cared for and clean and the staff couldn't have been more helpful.
Alfie
Alfie, 1-night trip
8/10 Very good
Jul 22, 2025
The room was lovely but needed updating, no USB ports, no info in room about surrounding area and no WiFi password info.
The service from all the staff was first class, public areas were really clean.
The food was excellent
Sandra
Sandra, 3-night trip
8/10 Very good
Jul 21, 2025
Great stay
We had a great time here, the room was spacious and all the staff were very friendly. The only downsides were that a gym is advertised on the hotel listing which there isn’t one & we both paid £90 for a full body massage and after asking for firm pressure it was more on the softer side.
Libby
Libby, 3-night trip
10/10 Exceptional
Jul 20, 2025
Jordyn
Jordyn, 1-night trip
10/10 Exceptional
Jul 19, 2025
Favourite place in the lakes!
We came in May and were back in July, absolutely amazing hotel, comfy and spa facilities were beautiful and unlimited use
Jordyn
Jordyn, 1-night trip
10/10 Exceptional
Jul 18, 2025
Rachel
Rachel, 1-night trip
10/10 Exceptional
Jul 16, 2025
rosie
rosie, 1-night trip
10/10 Exceptional
Jul 15, 2025
SHEENA
SHEENA, 1-night trip
10/10 Exceptional
Jul 13, 2025
Cracking stay in a hot tub room
I booked this trip for my husbands birthday. We stayed in the room with the hot tub on the balcony and it was perfect!
Spa usage was in with our stay price & it was lovely! We had tea in the on site pub and the guys were great! Food was fab!
We had a great time and would definitely stay again!
Jasmine
Jasmine, 1-night trip
10/10 Exceptional
Jul 13, 2025
A lovely weekend break. The staff were amazing!
Susan
Susan, 2-night trip
10/10 Exceptional
Jul 11, 2025
Windermire stay
Amazing and very friendly staff
Charlie
Charlie, 2-night trip
6/10 Good
Jul 11, 2025
Cheuk Yu Eric
Cheuk Yu Eric, 1-night trip
10/10 Exceptional
Jul 9, 2025
Fabulous stay in a fantastic hotel
Booked a 3 night stay for my partners birthday and we had a great time. Bar staff particularly stood out for their professionalism and friendliness. Hotel is fabulous and in a superb location. Bar prices were cheaper than most of the pubs in Bowness so we drank in the hotel after we had been out for a meal. We were blessed with fabulous weather so having drinks on the terrace overlooking the lake was a very picturesque experience.