Honestly, it was pretty disgusting in the office so that should’ve been my first red flag. And while I was checking in, another lady came in and said she wasn’t staying there because her room smelled terribly like weed. Second red flag. I was hopeful because we were staying at a sister Facility that was working out of one office and our room was in another building. The room would have been very nice and perfect for us, but was not cleaned. The room had been left in the same condition when the people before us left. Mounds of trash, overflowing the trashcan, pizza boxes drinks, unclean towels, all over, unmade bed. We asked to cancel because this was highly unprofessional to put us in an unclean room, although it was fairly nice. I am trying to figure out how to get a refund through hotels.com but so far have been unsuccessful as we had to book another one somewhere else Because that motel was full.