voco Royalty Puebla Downtown by IHG

4.0 star property
Hotel with 2 restaurants, near Zócalo de Puebla

Choose dates to view prices

Photo gallery for voco Royalty Puebla Downtown by IHG

Relax in a stylish space with a decorative angel statue, two armchairs, and a grey ottoman.
Staircase leads to an upper level, featuring a seating area with two armchairs and a small table.
Two spacious beds with tufted headboards and white linens, set against a patterned backdrop and a serene outdoor view.
Relax in style with a seating area featuring tufted chairs, a small table, and a decorative partition.
Enjoy a meal with a view of the historic building's dome and clock tower through large windows.
In the heart of Puebla, voco Royalty Puebla Downtown offers a luxurious retreat with a rooftop terrace and two on-site restaurants. Unwind at the bar or take advantage of dry cleaning/laundry services. With free in-room WiFi, tour/ticket assistance, and helpful staff on hand to guide you.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free parking
  • Gym
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
$89 nightly
The total price is $106
Sep 4 - Sep 5
Total includes taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed (Cathedral View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Fort Loreto - 4 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Hotel Royalty Centro - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬3 min walk
  • ‪El Globo - ‬3 min walk
  • ‪Antigua Taquería la Oriental - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Voco Royalty Puebla Downtown by IHG features a rooftop terrace and puts you just steps from Zócalo de Puebla and Puebla Cathedral. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Centro Expositor. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Height restrictions apply for onsite parking
    • Free offsite parking within 0.6 mi
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Does voco Royalty Puebla Downtown by IHG offer free cancellation for a full refund?

Yes, voco Royalty Puebla Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at voco Royalty Puebla Downtown by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at voco Royalty Puebla Downtown by IHG?

Yes, there's free valet parking.

What are the check-in and check-out times at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at voco Royalty Puebla Downtown by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near voco Royalty Puebla Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around voco Royalty Puebla Downtown by IHG like?

Voco Royalty Puebla Downtown by IHG is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 5 minutes' walk from Puebla Cathedral.

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voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
View
Bed
Food
Bathroom
Cities
Plaza

What guests liked

  • The property's restaurants served great food and the terrace had an excellent view, perfect for drinks. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great customer service, rooms very clean, great restaurant facilities.
emilio, 2-night trip

10/10 Excellent

Beautiful hotel and excellent service
Claudia, 1-night trip

10/10 Excellent

Gorgeous room with two French doors looking out at the Zocalo. The beds and pillows were great and the linens were very nice. We slept comfortably. The decor made the room feel staff were nice and the location could not be beat.
Maria, 2-night trip

10/10 Excellent

Friendly staff. Great location
Laura, 1-night trip

10/10 Excellent

Location
Isidro, 2-night trip

10/10 Excellent

Excellent location
manuel, 2-night trip

10/10 Excellent

Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Melissa, 2-night trip

10/10 Excellent

Very centric able to walk almost everywhere
Natali, 2-night trip

10/10 Excellent

Great location, clean facility, nice staff.
Carolina, 1-night trip

10/10 Excellent

Very helpful staff, super accommodating very clean attention to detail perfect location
Banyan, 1-night trip

10/10 Excellent

Great location and clean
Ana, 1-night trip

10/10 Excellent

every thing was perfect
MARIO, 7-night trip

10/10 Excellent

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.
Jose, 1-night trip

8/10 Good

Nice place
Liliana, 4-night trip

10/10 Excellent

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Jasmine, 4-night trip

10/10 Excellent

Excellent location!!! Excellent views. Walkable
Katherine, 1-night trip

10/10 Excellent

Great stay
Joel, 1-night trip

10/10 Excellent

My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Jesse, 2-night trip

10/10 Excellent

Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.
Jose Manuel, 1-night trip

10/10 Excellent

Excellent lodging for a good price.

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.
Beautiful Puebla
John, 4-night trip

10/10 Excellent

Avrything is great
ruben, 2-night trip

10/10 Excellent

Very nice room with balcony
Roberto, 3-night trip

10/10 Excellent

The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

6/10 Okay

Rooms were tiny Bathroom could barely fit in the shower
Diego, 4-night trip

10/10 Excellent

All staff were great and attention was excellent, very good location!!!
Alvaro Ernesto Martínez, 2-night trip