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voco Royalty Puebla Downtown by IHG

4.0 star property
Hotel with 2 restaurants, near Zócalo de Puebla

Choose dates to view prices

Photo gallery for voco Royalty Puebla Downtown by IHG

Exterior
Property preview
Exterior
Restaurant
Grand Room, 2 Queen Beds, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing
In the heart of Puebla, voco Royalty Puebla Downtown offers a luxurious retreat with a rooftop terrace and two on-site restaurants. Unwind at the bar or take advantage of dry cleaning/laundry services. With free in-room WiFi, tour/ticket assistance, and helpful staff on hand to guide you.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
$81 nightly
The total price is $96
Nov 24 - Nov 25
Total with taxes and fees

Why we love this property

Elegant colonial design
Take in city views from the rooftop terrace of this hotel. Colonial architecture and historical district location create a unique urban retreat.
Delectable dining options
Culinary journeys unfold at 2 restaurants in this hotel. The bar provides a cozy spot for drinks, and continental breakfast starts each day right.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed (Cathedral View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Restaurant

Palacio Julio Hotel

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 211 reviews
$85 nightly
The price is $101
Dec 1 - Dec 2
Total with taxes and fees
Palacio Julio Hotel
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About the neighborhood

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Fort Loreto - 10 min drive - 2.3 km
  • Angelopolis Commercial Center - 14 min drive - 4.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬1 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪El Globo - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Voco Royalty Puebla Downtown by IHG features a rooftop terrace and puts you just steps from Zócalo de Puebla and Puebla Cathedral. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Centro Expositor. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Height restrictions apply for onsite parking
    • Free offsite parking within 0.6 mi
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Does voco Royalty Puebla Downtown by IHG offer free cancellation for a full refund?

Yes, voco Royalty Puebla Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at voco Royalty Puebla Downtown by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at voco Royalty Puebla Downtown by IHG?

Yes, there's free valet parking.

What are the check-in and check-out times at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at voco Royalty Puebla Downtown by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near voco Royalty Puebla Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around voco Royalty Puebla Downtown by IHG like?

Voco Royalty Puebla Downtown by IHG is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 5 minutes' walk from Puebla Cathedral.

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Reviews

voco Royalty Puebla Downtown by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Restaurants and dining options were great, with excellent food and a rooftop bar offering amazing views and mariachi. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Restaurant
View
Food
Bed
Square
Plaza
Family friendly

Reviews

10/10 Exceptional

Beautiful hotel and excellent service
Claudia, 1-night trip

10/10 Exceptional

Excellent location
manuel, 2-night trip

10/10 Exceptional

Great stay
Joel, 1-night trip

10/10 Exceptional

Great location, clean facility, nice staff.
Carolina, 1-night trip

10/10 Exceptional

The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.
claudia, 2-night trip

10/10 Exceptional

Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Jasmine, 4-night trip

10/10 Exceptional

My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Jesse, 2-night trip

10/10 Exceptional

Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.
Jose, 1-night trip

10/10 Exceptional

I loved this property. The location is perfect to walk around downtown and go to the restaurants that are at the plaza. Staff was very kind and friendly, definitely I give them a 5 star rate.
Nancy, 1-night trip

10/10 Exceptional

Superb hotel

Beautiful and artistically decorated hotel right in the center of the main square . Great service . Keep it up
2-night trip

4/10 Fair

I had two rooms for my family at this location . Both are small and there were no windows. Very few rooms have a view of Zocalo. One of our rooms had an extreme buzzing noise from the AC unit . Everything about this hotel was uncomfortable

10/10 Exceptional

Some of the front desk staff not too friendly. Always looking down .
claudia, 3-night trip

10/10 Exceptional

hermosa habitación con frente a la catedral, amplia, cómoda, bien distribuida impecable limpieza
Monica, 1-night trip

10/10 Exceptional

Quarto espaçoso, equipe educada e atenciosa e localização perfeita, em frente ao zocálo.
Denise, 1-night trip

8/10 Very good

Great location

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.
Yolanda, 3-night trip

10/10 Exceptional

EXCELENTE

Todo de verdad EXCELENTE! Un hotelito hermoso, sumamente céntrico, muy limpio, elegante y un servicio para sentirse orgulloso.
SAMUEL, 2-night trip

10/10 Exceptional

Todo excelente! Muy buena atención por parte de todo el personal, la cama muy cómoda, la comida muy rica, la terraza me encanta . Lo único malo es que las habitaciones son muy pequeñas.
Itzel, 2-night trip

10/10 Exceptional

Me encantó
Edgar Eduardo, 1-night trip

6/10 Good

servicio del restaurant en desayuno incluido

yo pague una tarifa con desayuno incluido sin embargo cuando tu tarifa ya trae el desayuno incluido el personal del restaurante te trata mal. no te ponen atencion, pides algo y se tardan horas en traerlo y lo hacen de mala gana
Violeta, 2-night trip

10/10 Exceptional

Recomiendo este hotel, en una estratégica ubicación, limpio, muy amables.
Alma, 1-night trip

8/10 Very good

La ubicacion es muy buena pero las habitaciones son muy pequeñas, igual los baños son muy chicos. Pero fuera de eso el personal del hotel muy amable y la zona es excelente.
Pablo, 1-night trip

10/10 Exceptional

Encantador,super céntrico,la recepcionista y el bell
Gilberto, 2-night trip

10/10 Exceptional

Bien ubicado y limpio
Lizca, 1-night trip

10/10 Exceptional

Gorgeous room with two French doors looking out at the Zocalo. The beds and pillows were great and the linens were very nice. We slept comfortably. The decor made the room feel staff were nice and the location could not be beat.
Maria, 2-night trip

4/10 Fair

El servicio de los meseros en el restaurante fue terrible, querían hacer cargos adicionales para todo, la calidad de los alimentos no era buena y la atención en front desk no fue buena. El Restaurante Hook también con mal servicio
3-night trip