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The Guesthouse by the Hey Hotel

3.0 star property
Adventure hotel with restaurant, connected to a shopping center, near Lake Brienz

Choose dates to view prices

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Family Quadruple Room | Bathroom | Towels
Standard Double Room | Bathroom | Towels
Daily buffet breakfast (CHF 25 per person)
Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Ski facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (4)

  • Daily housekeeping
  • Bathtub or shower
  • Highchair
  • Soundproofed rooms
$146 nightly
The total price is $160
Nov 10 - Nov 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
Highchair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.0 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
Highchair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
Highchair
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 2

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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Layali Beirut - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

The Guesthouse by the Hey Hotel

At The Guesthouse by the Hey Hotel, you'll be just a 5-minute drive from Mystery Rooms and Lake Thun. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Lake Brienz. Fellow travelers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 7 ft (CHF 15 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse by the Hey Hotel offer free cancellation for a full refund?

Yes, The Guesthouse by the Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse by the Hey Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Guesthouse by the Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse by the Hey Hotel and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse by the Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Guesthouse by the Hey Hotel like?

The Guesthouse by the Hey Hotel is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

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Reviews

The Guesthouse by the Hey Hotel Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Air conditioning
Walking
Bathroom
Guesthouse
Building
Restaurant
Ambience

Reviews

6/10 Good

Room was good but bathroom was small. Great location’ Staff was very helpful and friendly!
Kimberly, 3-night trip

8/10 Very good

Location close to transport and fun sho
Karine, 5-night trip

6/10 Good

Room was just average. Very little space on one side - my preferred sleeping side. No tea or coffee machine and starting to look a little tired. Reception staff were very helpful on arrival and resolved an issue as room only had Swiss plug sockets and I was unable to use my europlug adaptors. Location is good being just a 5 minute walk from Interlaken West station and fine for getting to the most likely places a traveller would use.
Paul, 2-night trip

8/10 Very good

Good location easy access to train station..but needs a bigger fan atleast room a bit warm
Regina, 1-night trip

8/10 Very good

So if I was to judge the first room we were supposed to stay in it was awful! Though cute, the room smelled like a used litter box and unbreathable. I told the front desk and they said they'd send a maid to fix the issue while we went out. Came back, front desk said the problem was fixed and was because the room had been empty for a couple nights. Mmmm. No. Went to room, still reeked.
alexandria, 2-night trip

10/10 Exceptional

in the middle of Interlaken, convenient and good price, very nice staff
Vasili, 2-night trip

10/10 Exceptional

Terrific Location

We had a speedy checkin with welcoming reception staff. The hotel location was ideal for our short stay in Interlaken. The room was basic but comfortable and clean. Although the rooms are not air-conditioned we appreciated the provision of a fan in the room. We're happy to recommend based on our experience.
Sheila, 1-night trip

8/10 Very good

Clean room
Maartje, 2-night trip

10/10 Exceptional

Good place to stay.
Xifan, 2-night trip

6/10 Good

Poor service, problem with key access - 3x faulty, not so friendly environment, reception service could be improved
2-night trip

10/10 Exceptional

Great Stay
Ramiro, 2-night trip

8/10 Very good

We understood the main differences between the guest house and the hotel before we went. Guest house doesn’t have hvac and room food get warm and humid without window open. We didn’t get bugs in the room though. The 4 bedroom apartment was adequate for us but being top level with upper beds where there was a slanted ceiling led to bumping heads a few times. Good for small children but not adults. However stairs were very narrow. Ideal a good stay and very conveniently located with lots of options all around.
Peter, 3-night trip

10/10 Exceptional

We stayed here for 2 nights in the height of August - 3 of us in a family room (2 single beds downstairs and 2 on an upstairs mezzanine). There is no air conditioning but there were 2 fans, which were adequate. The room is very clean and very convenient for walking to the bus stop (which is free with a card from the accommodation) and only 10 mins walk from the railway station. Not a cheap place to stay - but nowhere is in Interlaken. Breakfast costs 25 Swiss Francs per person (which we did not try). Beds were very comfortable. Internet access was good (and free). Staff were very helpful, lending us an electric adaptor as our normal European one didnt match Swiss sockets. It would be good if a kettle was provided in the room. Overall we'd recommend this place to stay.
Jacqueline, 2-night trip

8/10 Very good

Is a good hotel, médium size rooms and bathroom, but great in design, clean room, great location
Alejandro, 1-night trip

10/10 Exceptional

Staff is fantastic! Town is gorgeous! Highly recommend
Ryan, 2-night trip

10/10 Exceptional

Great property in the middle of beautiful Interlaken. So glad we made it to that amazing city and found this great hotel.
William, 1-night trip

4/10 Fair

No hot water or coffee maker in the room
Aster, 4-night trip

6/10 Good

Good location
Rommel, 2-night trip

10/10 Exceptional

Everything is within walking distance from the property. The staff is very friendly and helpful.
Lori, 1-night trip

10/10 Exceptional

The Rooms are nice
Alejandra, 2-night trip

10/10 Exceptional

Staff were very friendly and attentive! Helped with everything we asked and needed!
1-night trip

10/10 Exceptional

Clean and convenient. Friendly helpful staff
Shimmy, 1-night trip

10/10 Exceptional

The property was amazing. Very close to train stations and very walkable. Everything was super clean and overall a great stay. Front desk staff also helped with all our questions and explanations were great.
Gabriella, 3-night trip

10/10 Exceptional

It was clean and nice hotel. I would recommend!
2-night trip

6/10 Good

The room worked well for 4 travelers. There was a lift with two beds and two on the main floor. It was in a very convenient location and walkable to train station, shops and restaurants.
Laura Nugent, 2-night trip