The location, in the old city, is great, allowing us to walk everywhere and the unit is spacious. But this is neither a hotel nor a working apartment for even short-term stays. There is no front desk. Check in and out is via codes emailed 24 hours before--but in our case, I had to email them the night before we were to leave our home to get this information. Once on site, the only communication is via email and in our case, the management company did not always respond in a timely fashion. Moreover, the place is about 75% working--there is one towel rack, coffee maker but no coffee, no salt or pepper if you wanted to cook, no toilet paper holder, no shelves in the two large closets in the bedroom, and no laundry powder even though there is a stackable washer-dryer. The instructions for working the heating and air conditioning were obtuse at best. The bathroom drain worked poorly when we arrived and by the time we left two days later, didn't drain at all. We ran into some other guests who reported the same problem so it must be the central plumbing. Finally, I know Montreal is an expensive city but Le Merrill was quite expensive for what it was.