Does Theartemis Palace offer free cancellation for a full refund?

Yes, Theartemis Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Theartemis Palace?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Theartemis Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Theartemis Palace?

Yes. Self parking costs EUR 8 per day.

What are the check-in and check-out times at Theartemis Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Theartemis Palace and nearby?

Have fun with nearby activities like horseback riding and snorkeling. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Theartemis Palace also has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Theartemis Palace?

Yes, Chloe offers international cuisine and garden views.

What's the area around Theartemis Palace like?

Theartemis Palace is a short 3-minute walk from Town Beach and 17 minutes' walk from Rethymnon Town Hall.

Theartemis Palace, Rethymno: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 17, 2024

Great staff, beautiful facilities just great hotel. Highly recommended

Matthew, 1-night trip

10/10 Exceptional

Aug 31, 2024

Nice location, good breakfast Safe is 3 euro charge per day

Armida, 7-night trip

10/10 Exceptional

Aug 23, 2020

Lovely room, helpful friendly staff

8-night trip

10/10 Exceptional

Aug 23, 2023

Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.

Christian, 6-night trip

10/10 Exceptional

Jul 12, 2021

Everything was fine. Excellent food.

Miroslav, 11-night trip

10/10 Exceptional

Aug 10, 2022

Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!

Minas, 4-night trip

10/10 Exceptional

Jun 3, 2025

Nice place that's very close to the water

We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one.

Shot of the "main" building from across the street...beautiful

Edwin, 4-night trip

10/10 Exceptional

Aug 3, 2021

Fantastic holiday spot on Crete

We had amazing time in Theartemis hotel this summer. Hotel is recently renovated and everything looks new. Pool is very good. Lot of activities are organized in hotel (shows, concerts). Stuff is very friendly and professional. From reception, restaurant or any other part of the hotel you can feel real Greek hospitality. Had fantastic experience from check in to check out. Looking forward to visit it again in coming. Years.

Milan, 8-night trip

10/10 Exceptional

May 12, 2022

Great experience

The room and the hotel are excellent. The staff is really friendly and helpful. The proposed activities are various. The breakfast buffet is one of the best I have ever seen,with so many different options. The pool area is huge and no problem finding an available sunbed. Sometimes the wait to get your drink order by the pool is a bit long, but all in all a great experience.

Kaja-Christin, 10-night trip

4/10 Fair

Aug 26, 2024

They should improve the carpets in the hallways since they are very old and the hallways doesn’t smell nice anymore. The elevators also smells.

Joselito, 4-night trip

8/10 Very good

Jun 25, 2022

Lovely 5 nights!

We had a lovely stay here! The staff are super friendly and very accommodating! I’m vegan and the staff gave me a selection of vegan meat, almond milk and cheeses for breakfast in addition to the buffet which was very kind! The room had a few flaws such as a broken lamp that had the cord taped back together, when we mentioned it wasn’t working they fixed the plug instead of swapping the lamp which was a bit of a safety concern for us. The room we stayed in was a bit loud at times but still a lovely room! I’d recommend paying more for the pool view as we had partial sea view but was a little loud sometimes from the street. Overall a wonderful stay and would stay again!

Shannon, 3-night trip

10/10 Exceptional

Aug 16, 2021

More then exceptional!!!!!

My best holidays! Thank you so much to all the Staff to make me live this great time! Super professional, friendly and gentle persons! The hotel really super clean and I had the best swim pool view from my room. The design of the room was been also very beautiful and cozy. At evening I enjoyed great live music from my balcony. Kitchen and wine card are also excellent in the hotel, big choice and all is tasty. Most romantic hotel and city I ever visited. Really 10000000 stars!)))) Can’t wait time come back!!! And surprised nice fresh drink as bienvenue)))

7-night trip

8/10 Very good

Aug 30, 2021

Decent stay!

Overall, we enjoyed our stay at Theartemis Palace. It is in a nice area of Rethymno, near a great beach boardwalk that we enjoyed taking walks on in the evening. We booked the premium suite with jetted tub, which I'm not sure I would call 'premium'. We mostly loved the balcony and very comfortable lounge chairs. However, the balcony is not private at all - it sometimes feels that you are 'on display' for the other rooms because there is a full wall of glass windows looking onto the balcony and an open-air top (great for tanning, not great for privacy). Also, the room has a joining door with the other premium suite and there was a very loud couple next to us who made lots of noise in the middle of the night. We also didn't have 10/10 cleaning service in the room. Some dirty cups were not taken out and the nespresso pods were only replenished when we asked. Also, we used a blanket that did not have a cover on it. We had half-board and were surprised that dinner service did not include water (and 3 euro for one bottle of water is over priced!). We were generally satisfied with the meals but found the dishes themselves were hit or miss (though we did have some favorites). All in all, it was a decent stay. Not sure I would make this one of my 'staple' places but it was good enough!

Hayley, 2-night trip

10/10 Exceptional

Sep 6, 2025

Glimrende hotell

Hyggelig betjening, stor terasse, god og variert mat, sentralt til byen. Flott bassengområde. Dette er ca våres 13 opphold på dette hotellet og vi kommer gjerne igjen.

Else Karin Dyrøy, 7-night trip

10/10 Exceptional

Jul 20, 2025

Comfortable Stay in a Great Location Near Rethymno

I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete.

Simon, 2-night trip

10/10 Exceptional

Jul 11, 2025

Mycket bra

Rummen var fräscha och personalen var jätte hjälpsamma och snälla. Rekommenderar hotellet starkt!

Corinne, 7-night trip

8/10 Very good

Jul 8, 2025

Anders, 8-night trip

10/10 Exceptional

Jun 30, 2025

Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent.

Hakan, 1-night trip

10/10 Exceptional

Jun 17, 2025

Hôtel très bien, le personnel est accueillant, souriant disponible, c’est très propre, je recommande

Samir, 1-night trip

10/10 Exceptional

May 12, 2025

1. the swimming pool has sparkling light, very cute. 2. Bathroom fixture is very modern look 3. Staff and services are excellent. 4. Good location 5. They have a parking lot in that busy area.

Chi Wai, 1-night trip

10/10 Exceptional

Apr 12, 2025

Beautiful hotel. Modern style. Perfect condition.

10/10 Exceptional

Oct 24, 2024

Sehr schönes Hotel mit toller Lage, nur ein paar Minuten zum Strand, viele Restaurants und Einkaufsmöglichkeiten in der Nähe, hat drei tolle Pools, das Buffet am Morgen und Abend war sehr groß, vielfältig und lecker, das Personal war sehr freundlich und sympathisch, Zimmer waren sauber und Bad war renoviert, wir waren im Nebengebäude untergebracht, hier werden die Zimmer nach und nach renoviert, unser Zimmer war bis auf das Bad noch älter aber dafür sehr groß, Verbesserungsmöglichkeiten: im Bad neben der Dusche ist am Boden ein Abfluss, solange der Mistkübel darauf steht passt alles, wird er nachdem die Reinigungskraft im Zimmer war verschoben und steht nicht mehr direkt darauf, dann hat es im ganzen Zimmer nach Kanal gerochen

Lisa, 7-night trip

6/10 Good

Oct 20, 2024

Wir waren im Trakt gegenüber. Die Zimmer waren schon abgewohnt und die Tür zum Gang sehr hellhörig. Am morgen begannen schon auf der Stasse die Müllabfuhr was auch nicht zu einem guten schlaf beitrug. Die betten waren schon sehr durchgelegen.

hannes, 3-night trip

8/10 Very good

Oct 9, 2024

Tres bien

Hotel sans parking donc il faut trouver une place dans la rue, ce pourquoi j enleve une etoile. Accueil vraiment au top, personnel agréable La piscine se retrouve vite a l ombre, ce qui est dommage. Proche de la plage

Teddy, 2-night trip

10/10 Exceptional

Oct 7, 2024

Sehr gutes Preis Leistungsverhältnis!

Norbert, 7-night trip

Theartemis Palace

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