In the heart of London, Carlton Hotel offers a warm welcome with express check-in and check-out. With concierge services, luggage storage, and a 24-hour front desk at your fingertips, guests can unwind knowing they're in good hands. Previous guests rave about the helpful staff.
St. James's Park Underground Station - 14 min walk
Restaurants
The Gallery - 3 min walk
Cask Pub & Kitchen Brighton - 2 min walk
The Queens Arms - 4 min walk
The Marquis of Westminster - 4 min walk
Cyprus Mangal - 4 min walk
About this property
Carlton Hotel
When you stay at Carlton Hotel, you'll be just a 5-minute drive from Buckingham Palace and Big Ben. Also, Hyde Park and Trafalgar Square are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Pimlico Underground Station is 6 minutes and Victoria Underground Station is 9 minutes.
Languages
English
At a glance
DONE
Hotel size
20 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 5 per stay (rates may vary)
WiFi is available in public areas for GBP 5.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel?
Sorry, there's no onsite parking at Carlton Hotel.
What are the check-in and check-out times at Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.
What's the area around Carlton Hotel like?
Carlton Hotel is in London City Centre, a short 6-minute walk from Pimlico Underground Station and 19 minutes' walk from Buckingham Palace.
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Carlton Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Luggage
Shower
Bathroom
Elevator
Water
Toilet
Reviews
8/10 Very good
Jun 11, 2025
Great location
Basic but comfortable hotel in a very central part of London.
Michel
Michel, 1-night trip
8/10 Very good
Jun 16, 2025
Clean bathroom
Value for money
Yvette
Yvette, 1-night trip
10/10 Exceptional
May 17, 2025
Great cheap hotel in heart of the city
Great cheap stay in the city for the night. Well connected close to Pimlico station and unbeatable for price. I ordered a single room and got a little bit comfortable room with a decent queen size bed and a balcony. Rooms were a bit tired and dusty but Cannot complain one bit for the price
Haedyn
Haedyn, 1-night trip
6/10 Good
May 29, 2025
Great price, very clean.
Great price for a short stay in London. Very clean. Kettle with tea and instant coffee. Convenient location. Be aware: despite choosing RESERVE NOW, PAY WHEN YOU CHECK IN, immediately after making your reservation hotel will charge your card £65 - to be refunded later.
Vivian
Vivian, 2-night trip
8/10 Very good
May 17, 2025
Fair price for what you get
It was a solo last minute business stopover for a couple of days. Did the job, at a fair price for what I was getting.
Tony
Tony, 2-night trip
10/10 Exceptional
May 21, 2025
Fabulous
Such lovely friendly staff, you can pay for early check in which is great. They have cold drinks at a reasonable price at reception day and night. Only thing not really a problem but may be good to change is the shower cause it’s small and sloppy when wet a no slip flat in the shower and a bath mat outside would be beneficial other then that lovely hotel will definitely be back
Jasmin
Jasmin, 2-night trip
8/10 Very good
Mar 18, 2025
Good value. Accessible
Robert
Robert, 1-night trip
4/10 Fair
Jun 5, 2025
First impression was a bad one; from the general look of the place to the strong, dirty carpet smell. Staff was very welcoming, I have nothing bad to say about that. Got to our room and within a few minutes confirmed that we were not going to stay. Old, worn-out bedding so thin you can see the mattress through it, thin lumpy pillows. We have travelled a lot and are not very fancy people but this was definitely below our standards. We decided to go somewhere else. I dont quite understand the 10/10 and 8/10 notes in the reviews. We were offered to look at another room, which we declined. We looked for another hotel nearby.
Yolande
Yolande, 1-night trip
8/10 Very good
Feb 20, 2025
We had a few days exploring London and the hotel was in a central area to Westminster where our plans were focused.
Shane
Shane, 2-night trip
10/10 Exceptional
Feb 19, 2025
great!
inna
inna, 2-night trip
6/10 Good
Feb 12, 2025
Connectivity to Victoria
Yuchit
Yuchit, 1-night trip
8/10 Very good
Aug 1, 2024
Great location, hotel is simple, fit for purpose.
Ruud
Ruud, 1-night trip
8/10 Very good
Jan 13, 2025
Hotel on a budget
Check in was easy and simple, the receptionist was polite and informative. The room was clean and neat. Ideal for us as we justed wanted somewhere to sleep for the night. Had a good sleep and helped ourselves to the complimentary tea and coffee. For the price we paid we were happy.
Helen
Helen, 1-night trip
10/10 Exceptional
Nov 26, 2024
Great location
Cheap and cheerful! Not very big but clean and has a bed, shower and tv. Staff are very helpful. Great location.
Emma
Emma, 4-night trip
10/10 Exceptional
Feb 12, 2025
One night in Feb.
It was all good and pretty much as expected for the price. The WiFi had to be paid for contrary to the description but it was good when connected. The TV could be bigger.
David
David, 1-night trip
8/10 Very good
Oct 31, 2024
Clean, good toilet and bath
FAHAD ZOHAIB
FAHAD ZOHAIB, 1-night trip
10/10 Exceptional
Oct 21, 2024
This is a great place. But check-in is only from 2pm
Ken
Ken, 1-night trip
8/10 Very good
Dec 8, 2024
Value for money
jackie
jackie, 4-night trip
10/10 Exceptional
Sep 3, 2024
Good value for money, comfortable bed
Amro
Amro, 1-night trip
10/10 Exceptional
Nov 22, 2024
Nice , quiet Hotel in a nice quiet neighborhood. Very kind staff. Good size room and comfortable beds. Small but very nice bathroom . All kinds of shops , coffeebars and resturants close to Hotel. Walkingdistanse to Buckingham Palace and Piccadilly /Oxford street.
Jannicke
Jannicke, 3-night trip
8/10 Very good
Aug 13, 2024
Was a good stay
Was a good stay
Wifi is a extra cost
Shawn
Shawn, 2-night trip
8/10 Very good
Sep 9, 2024
Good value for money
More than adequate, part as the room-rate was excellent.
A J
A J, 2-night trip
2/10 Poor
Feb 23, 2025
Not good
Maria
10/10 Exceptional
Sep 22, 2024
Good value
Paul
Paul, 5-night trip
8/10 Very good
Oct 18, 2024
First time in London
The location is pretty good - we got the triple room. It was ok, they agreed to store our luggage after check out - this was a great perk. We could roam London luggage free!