Cais Urban Lodge puts you in a great location, within just a 10-minute walk of Commerce Square and Santa Justa Elevator. Also, Rossio Square and Lisbon Cathedral are within a 15-minute walk. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.
Cais Urban Lodge puts you in a great location, within just a 10-minute walk of Commerce Square and Santa Justa Elevator. Also, Rossio Square and Lisbon Cathedral are within a 15-minute walk. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured onsite self parking (EUR 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:30 AM–noon
Services
Concierge services
Multilingual staff
Facilities
ATM/banking
Accessibility
Elevator
Elevator door width (inches): 55
Well-lit path to entrance
3 stairs to reach property
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Housekeeping is available for an extra charge and varies based on unit size
Parking
Secured self parking costs EUR 20 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon
Frequently asked questions
Are pets allowed at Cais Urban Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Cais Urban Lodge?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Cais Urban Lodge?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Cais Urban Lodge?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around Cais Urban Lodge like?
Cais Urban Lodge is in Lisbon City Center, a short 2-minute walk from Rua de São Paulo Stop and 11 minutes' walk from Rossio Square. Travelers give top marks for the hotel's prime location.
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Cais Urban Lodge Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Location
Room
Restaurant
Subway
Shopping
Amenities
Service staff
Trains
Attraction
Studio
What guests liked
Parking was convenient and easily accessible with a garage available on site. (5 reviews)
Internet worked well at this property. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Jul 17, 2025
Very spacious room and clean. Would definitely stay again.
Lisa
Lisa, 2-night trip
10/10 Excellent
Jul 21, 2025
Easy process, friendly staff
Victoria
Victoria, 3-night trip
10/10 Excellent
Jun 21, 2025
The room was absolutely beautiful and the host was so kind!
Sabrina
Sabrina, 1-night trip
10/10 Excellent
Jun 28, 2025
Great location to explore Lisbon with access to dining and shopping options. The Cais Lodge staff was very attentive and responsive when we had questions or needs related to our room. Easy access to parking as well.
Colette
Colette, 3-night trip
8/10 Good
Aug 3, 2025
The environment was a bit dirty, there was a faint sound of music, and they were very flexible about the entrance offered, and there were unnecessary details.
Halil
Halil, 3-night trip
10/10 Excellent
May 27, 2025
This stay was great. Staff is so friendly and willing to help. The room was spectacular, clean and quiet.
Alison
Alison, 4-night trip
10/10 Excellent
May 25, 2025
We really enjoyed our stay. The staff at the lodge were helpful and attentive. The location is terrific for exploring Lisbon. We would certainly stay here again and plan to do so.
Diego
Diego, 2-night trip
10/10 Excellent
May 19, 2025
Host was great, very welcoming, friendly and responsive!
Hermanjit
Hermanjit, 2-night trip
10/10 Excellent
May 9, 2025
Nearby everything in walking distance. This is a really cute place!
Julia
Julia, 4-night trip
8/10 Good
Jun 8, 2025
Great place although very cramped which does not show on the photos. Amenities also very sparse
Naoum
Naoum, 3-night trip
10/10 Excellent
Apr 10, 2025
Great property
Rola
Rola, 2-night trip
10/10 Excellent
Jun 1, 2025
Very pleased with the propriety and the ease of communication with the manager. We were a little concerned with the fact that the hotel has no traditional lobby reception but everything went smooth. Thanks Manuel.
octavian
octavian, 3-night trip
10/10 Excellent
May 23, 2025
Convenient of everything and quite. Had reserved a parking space in a garage across the alley. The staffs are helpful and friendly. Looks like they upgraded there rooms. Modern with long ceiling impact windows, If ever we come back I will make a reservation here again. Thank you Nuno and Fabio.
Annie
Annie, 1-night trip
10/10 Excellent
Dec 25, 2024
Great hotel
Xiao Yan
Xiao Yan, 5-night trip
10/10 Excellent
Apr 8, 2025
Excellent
Will
Will, 3-night trip
10/10 Excellent
Oct 26, 2024
Great stay in a perfect location
Erika
Erika, 3-night trip
10/10 Excellent
Jan 3, 2025
Great Location
Marcus
Marcus, 5-night trip
10/10 Excellent
Feb 21, 2025
Nice room, great bed. Helpful staff, but offsite. Parking was close by.
Douglas
Douglas, 2-night trip
10/10 Excellent
Jan 30, 2025
Loved it. Great quiet area nice parking awesome room
MOHAMMED
MOHAMMED, 4-night trip
10/10 Excellent
Mar 4, 2025
Super option for anyone looking for a hip and chic stay close to all the conveniences and with attentive staff. If you want to be assured quiet though perhaps look at something in another neighborhood. This hotel is right in the middle of a nightlife area and be loud in high season.
Lani
Lani, 4-night trip
10/10 Excellent
May 28, 2025
The location of this property is unmatched. Super close to the main train station and Time Out market. Also very walkable to the rest of the tourists spots (between 10-20 mins walk to most).
The staff was very helpful on WhatsApp. They provided me with instructions as we were arriving quite late in the evening. With the instructions, we got in with no trouble at all.
The only thing is that our room faced the tail end of the Pink Street which had many bars. There were people talking loudly outside pretty much all night. The room did have 2 pairs of earplugs and with the earplugs in, we slept with no issue.
Qian
Qian, 3-night trip
8/10 Good
Apr 14, 2025
Convenient location, everything is in walkable distance. Close to Pink Street with many bars. Could be busy and noisy at night. Howeverv our room was on the opposite side, so did not bothered buy noise. Our room floor was quite squeaky which was annoying.
Reza
Reza, 4-night trip
10/10 Excellent
Sep 25, 2024
Great rooms and perfectly situated
Michael
Michael, 3-night trip
10/10 Excellent
Nov 21, 2024
Amazing property with fantastic service!
Sarah
Sarah, 6-night trip
10/10 Excellent
Nov 24, 2024
The location was convenient, walkable, and close to amenities, but quiet as well.