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Relais & Chateaux Hotel Castel Fragsburg

5.0 star property
Mountain hotel with spa, near Fragsburg Waterfall

Choose dates to view prices

Photo gallery for Relais & Chateaux Hotel Castel Fragsburg

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Garden
Exterior
Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Garden
Nestled near Trauttmansdorff Castle Gardens, Relais & Chateaux Hotel Castel Fragsburg is a haven for relaxation. Unwind with aromatherapy at Heilspa or practice yoga in the health club; indulge in regional cuisine and al fresco dining at one of two restaurants. Explore the adjacent golf course, take advantage of bicycle rentals or unwind by the seasonal outdoor pool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Pet friendly
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Why we love this property

Seasonal pool paradise
This luxury hotel boasts a seasonal outdoor pool with loungers and umbrellas. Guests can also unwind in the hot tub after a refreshing swim.
Mountain spa escape
This mountain hotel features a spa with couples' treatment rooms and outdoor spaces. A sauna, hot tub, and yoga classes complete this wellness retreat.
Boutique mountain views
Dine amidst lush gardens at this boutique hotel's restaurant. Historic luxury meets curated decor, creating a mountain retreat full of charm.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Suite

Superior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
  • 915 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Adlerhorst)

Suite (Adlerhorst) | View from room

Suite (Adlerhorst)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free breakfast
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9.8 out of 10, Exceptional, 12 reviews
$554 nightly
The price is $616
Dec 3 - Dec 4
Total with taxes and fees
Chalet Mirabell
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About the neighborhood

Map
Via Fragsburg 3, Merano, BZ, 39012

What's nearby

  • Trauttmansdorff Castle Gardens - 6 min drive - 3.1 km
  • Merano 2000 Cable Car - 10 min drive - 5.6 km
  • Merano Thermal Baths - 11 min drive - 4.8 km
  • Merano Christmas Market - 11 min drive - 4.8 km
  • Kurhaus - 11 min drive - 4.8 km

Getting around

  • Valerio Catullo Airport (VRN) - 123 min drive
  • Merano-Maia B. Untermais Station - 21 min drive
  • Merano/Meran Station - 21 min drive
  • Tel/Töll Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Tanner - ‬12 min drive
  • ‪Engele - ‬13 min drive
  • McDonald's
  • ‪Maya - ‬13 min drive
  • ‪Biergarten Schießstand - ‬11 min drive

About this property

Relais & Chateaux Hotel Castel Fragsburg

When you stay at Relais & Chateaux Hotel Castel Fragsburg, you'll be within a 15-minute drive of Merano Thermal Baths. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Prezioso**, one of 2 restaurants, serves Regional cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center.

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle available 24 hours*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Yoga classes
  • Farming classes
  • Pro golf lessons
  • Hiking/biking trails
  • Rope course
  • Helicopter/airplane tours
  • Bicycle tour information
  • Golf lessons nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Ski lessons nearby
  • Winery tours nearby
  • Fishing nearby

Working away

  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1624
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 1-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Heilspa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Prezioso** - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.
Restaurant Orangerie - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 49 for adults and EUR 49 for children
  • Airport shuttle service is offered for an extra charge of EUR 9999 per vehicle (one-way, maximum occupancy 9999)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between November 2 and April 2.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children costs EUR 9999 (one-way)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from April to November
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021051A12DG24HFJ

National rating

This property has received its official star rating from the local rating authority.

Also known as

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano

Frequently asked questions

Is Relais & Chateaux Hotel Castel Fragsburg currently open?

The property is closed between November 2 and April 2.

Is there a pool at Relais & Chateaux Hotel Castel Fragsburg?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Relais & Chateaux Hotel Castel Fragsburg?

Yes, dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Relais & Chateaux Hotel Castel Fragsburg?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Relais & Chateaux Hotel Castel Fragsburg?

Yes, an airport shuttle is available. The charge is EUR 9999 per vehicle one-way.

What are the check-in and check-out times at Relais & Chateaux Hotel Castel Fragsburg?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

What is there to do at Relais & Chateaux Hotel Castel Fragsburg and nearby?

Have fun with onsite activities like cycling and hiking. Additional recreation onsite includes helicopter/airplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Relais & Chateaux Hotel Castel Fragsburg also has a seasonal outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Relais & Chateaux Hotel Castel Fragsburg?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and garden views.

What's the area around Relais & Chateaux Hotel Castel Fragsburg like?

Relais & Chateaux Hotel Castel Fragsburg is a short 1-minute walk from Ortler Ski Arena and 15 minutes' walk from Fragsburg Waterfall.

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