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PortBlue Club Pollentia Resort

4.0 star property
AlcĂșdia beachfront resort with 3 restaurants and spa

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Photo gallery for PortBlue Club Pollentia Resort

Reception
Children's area
Daily buffet breakfast (EUR 14 per person)
Reception
On the beach, scuba diving, water skiing, windsurfing
Surrounded by the Mediterranean Sea, PortBlue Club Pollentia Resort offers a tranquil retreat. Enjoy windsurfing, scuba diving, or water skiing before unwinding with a Pilates class or yoga at the gym. Savor meals at one of three on-site restaurants and indulge in spa treatments like body wraps and manicures/pedicures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 2 indoor pools and 4 outdoor pools
  • Breakfast available
  • Free children's club
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
$124 nightly
The total price is $145
Oct 15 - Oct 16
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double or Twin Room, Terrace (Maris Plus, 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Double or Twin Room, Terrace (Maris Plus, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Maris Plus)

1 bedroom, minibar, in-room safe, desk

Double or Twin Room (Maris Plus)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Maris Plus)

1 bedroom, minibar, in-room safe, desk

Double or Twin Room (Maris Plus)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Village)

1 bedroom, minibar, in-room safe, desk

Room, Balcony (Village)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony (Village Suite)

1 bedroom, minibar, in-room safe, desk

Suite, Balcony (Village Suite)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Suite, Balcony (Village Suite, 3 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Suite, Balcony (Village Suite, 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Economy Double or Twin Room (2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Economy Double or Twin Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Village, 3 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Room, Balcony (Village, 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Terrace (Village Suite, 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Suite, Terrace (Village Suite, 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Economy Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Economy Double or Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Village, 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Room, Balcony (Village, 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, Balcony (Village, 2 adults + 2 children)

1 bedroom, minibar, in-room safe, desk

Room, Balcony (Village, 2 adults + 2 children)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony (Village Suite, 2 adults + 2 children)

1 bedroom, minibar, in-room safe, desk

Suite, Balcony (Village Suite, 2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

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About the neighborhood

Map
Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, AlcĂșdia, Mallorca, 7400

What's nearby

  • Roman Remains of Pollentia - 5 min drive - 3.8 km
  • AlcĂșdia Beach - 6 min drive - 5.2 km
  • AlcĂșdia Port - 6 min drive - 5.2 km
  • Pollensa Port - 7 min drive - 7.8 km
  • Hidropark - 8 min drive - 6.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 47 min drive
  • Inca Station - 20 min drive
  • Sa Pobla Station - 21 min drive
  • Lloseta Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • â€ȘFonda Llabres - ‬4 min drive
  • Bar Aquarius
  • â€ȘRed Rum - ‬5 min drive
  • â€ȘCafe de Sa Plaça - ‬4 min drive
  • â€ȘFive O’s Diner - ‬4 min drive

About this property

PortBlue Club Pollentia Resort

Featuring a free kids' club, PortBlue Club Pollentia Resort puts you within a 10-minute drive of Pollensa Port and AlcĂșdia Port. You can visit the spa to be pampered with massages, facials, or mani/pedis, and Denario, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this eco-certified resort include 4 outdoor pools, a fitness center, and a sauna. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 532 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • 3 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Mini golf
  • Hiking/biking trails
  • Scooter/moped rentals
  • Scuba diving
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference center (7158 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Denario - This buffet restaurant serves breakfast, lunch, and dinner.
Ancora - This buffet restaurant serves breakfast and dinner. Open daily.
Grill Aquarius - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 35 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
  • Airport shuttle service is offered for an extra charge of EUR 85.00 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for an extra charge
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The property is closed during November, December, January, and February.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests under 16 years old are not permitted in this property's adults-only pool.

Also known as

Club Pollentia
Club Pollentia Resort
Club Resort Pollentia
Pollentia
Pollentia Club
Pollentia Club Alcudia
Pollentia Club Resort
Pollentia Club Resort Alcudia
Pollentia Resort
Pollentia Club Hotel Alcudia
Pollentia Club Resort Alcudia, Majorca
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
PortBlue Club Pollentia Alcudia, Majorca
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort AlcĂșdia
PortBlue Club Pollentia Resort Resort AlcĂșdia

Frequently asked questions

Is PortBlue Club Pollentia Resort currently open?

The property is closed during November, December, January, and February.

Does PortBlue Club Pollentia Resort offer free cancellation for a full refund?

Yes, PortBlue Club Pollentia Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at PortBlue Club Pollentia Resort?

Yes, there are 2 indoor pools, 4 outdoor pools, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at PortBlue Club Pollentia Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at PortBlue Club Pollentia Resort?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by PortBlue Club Pollentia Resort?

Yes, an airport shuttle is available. The charge is EUR 85.00 per person roundtrip.

What are the check-in and check-out times at PortBlue Club Pollentia Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at PortBlue Club Pollentia Resort and nearby?

Have fun with onsite activities like water skiing, windsurfing, and surfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 4 outdoor swimming pools. PortBlue Club Pollentia Resort also has 3 poolside bars, 4 bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near PortBlue Club Pollentia Resort?

Yes, there are 3 onsite restaurants.

Does PortBlue Club Pollentia Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around PortBlue Club Pollentia Resort like?

PortBlue Club Pollentia Resort is on Bahia de Pollensa, a short 6-minute walk from S'Albufereta and 18 minutes' walk from Playa de Can Cullerassa.

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PortBlue Club Pollentia Resort Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Children
Buffets
Family friendly
Drinks
Bus
Spa
Gardens

What guests liked

  • The pool area was great, with a main pool, shallow areas for kids, and a warm spa pool with spa jets. (13 reviews)
  • The property has a great gym and spa facilities. (3 reviews)
  • The spa was amazing, overlooking the bay and offering a lovely and warm experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fabulous Hotel

What a stunning hotel. The staff were amazing, the food was perfect and such a beautiful location. We stayed as we were riding in the 312. We will be back next year. Cant recommend it highly enough.
Naomi, 5-night trip

10/10 Exceptional

Lovely hotel with nature reserve views

Lovely stay, good location for accessing what the island has to offer, be that beach or mountain, descent buffet offering and we loved the hide on the nature reserve out the back of the hotel, each morning we watched kingfishers, marsh harrier and many warblers across the marshland, very beautiful!
Louise, 2-night trip

8/10 Very good

Great venue for groups and families alike. Lots to do onsite, good bus service, friendly staff, easy check in and check out. WE will be back!
Mark, 7-night trip

10/10 Exceptional

Thoroughly enjoyed the stay here. We thought the food, the staff and hotel where excellent. When going away we always like to book multiple stays at different locations. We spent 5 nights here and this was our top hotel this summer put of the 4. We will be coming back here in the future.
A, 5-night trip

6/10 Good

We stayed one night before getting ferry from AlcĂșdia and they gave us a very small room in H block at the furthest point away from main areas. Restaurant in adults only area was good for dinner and breakfast. Have stayed before a few years ago for two nights and experience was completely different room much better.
Alison, 1-night trip

10/10 Exceptional

This was our third visit to PortBlue and we have always had excellent experience here. Really suited to the activities that we required, nice rooms, plenty of space around the hotel.
Mark, 7-night trip

8/10 Very good

Confortable

It was a good and confortable journey. The buffet was very good. Good access to the parking. The swiming pool was excellent. The only problem was that the room was not available on time (2PM) and we must wait one hour, despite this I reccomend this hotel
ROBERTO, 3-night trip

8/10 Very good

Nice resort with friendly staff

The hotel was very large with lots of activities for families. Small, but nice rooms. The sofa in the room was quite hard. Beds were very good. Good bathroom. Nice pool and jacuzzi area. Breakfast was delicious
Andreas, 2-night trip

10/10 Exceptional

Staff Cleaness But the buffet could be pimp a bit.
Jacques, 5-night trip

8/10 Very good

Great staff. Good food. Clean rooms. Pool gets very busy though.
Christine, 8-night trip

8/10 Very good

All excellent. The property, the food, the staff, cleanliness. All amazing. Overall rating is not 5 stars just because a proper beach with umbrellas and sun beds is reachable by bus to Pollença or Alcudia.
Michela, 7-night trip

8/10 Very good

Nice resort

Serge at the front desk was very helpful with our checkin. One of our bedsheets had a shoe mark on it and we encontered the same issue with the prevoius resort in Mallorca as well. Other than that everything is fine. Breakfaat is decent with enough choices. Room is spacious only problem waa the mosquitos.
Andy, 1-night trip

10/10 Exceptional

Facilities and staff were lovely, the hotel backs onto the nature reserve which is wonderful and scenic. The front of the hotel faces the ocean across a busy road with rocky access to the water. Lots of kite surfing takes place along this stretch. We we’re thankful to have a hire car as the nearest beach is a couple of miles away. The food and service at the pool side bar and grill was very very good, there was a great selection of drinks available on the all inclusive as well as ice creams for the kids and desserts.
Jill, 14-night trip

8/10 Very good

4th time I’ve been there and generally would highly recommend. Although worth noting, buying through a third party, the Spa isn’t included. Unfortunate the air con wasn’t working very well and they had to break into my room due to the electronic lock system not working. Spa is excellent. 👍
Ed, 5-night trip

10/10 Exceptional

The layout of the property did not feel hotel like which we loved, we stayed in the village room which was loverly with a balcony and loungers. The adults only area was perfect for us and quiet which included the breakfast room and pool area with a bar. To the other side of the hotel was the main pool and pool restaurant which was also great with a shop for essentials. We visited the buffet once which offered an abundance of everything for all ages. The water sports to the front of the hotel was also good to have. Alcudia and port pollensa were also close to travel with a taxi for around €10 in both directions. We would definitely go again.
Jayne, 5-night trip

4/10 Fair

some very rude staff, some ignored us some just indifferent, treated as children not guests - being all inclusive no incentive for staff to be nice -ie no tipping mechanism so service reflects that they -it was busy and they were working ...but the vibe was they were annoyed to see you not happy to see you. would not revisit - better options for the money. lights out at 11pm when bars closed at midnight ... really did not want you to be there a second longer than they had to be...
Paul, 4-night trip

10/10 Exceptional

Gem of a resort! We stayed for a week with family (teenaged children) for a mix of tennis, cycling, and exploring the island. Depending on what you are looking for, this is a great spot. Rent a car and you are minutes to Port de Pollenca or Alcudia - both fabulous for a bit of local shopping and dining. Palma is less than an hour away, and Soller is about 45 minutes. Rooms were large enough, with tons of storage for gear & clothes. Do NOT eat at the resort for anything other than the included breakfast - dinner is over-priced and awful. If you rent a car there is parking, but the spots are super super tight, which was the norm anywhere we went. We were not on the resort much, but the adults only area was nice, and the kids pool looked equally nice (and much bigger). Staff was great, and if you book tennis lessons definitely ask for Simon - fabulous instructor and had great insights on where to eat a visit. And if you cycle, I rented a bike via the hotel website which was fabulous. Cap de Formentor is 15 minutes away, Coll de Sa Batalla was great, and if you have the legs keep going to Sa Calobra. Would absolutely stay here again!
Christian, 7-night trip

6/10 Good

Me and my family recently stayed here and while the overall experience was pleasant, there was a significant issue that left me somewhat disappointed. Due to a global Windows outage issue, my flight was cancelled, causing me to arrive at the hotel a night later than planned. I encountered many difficulties during my travel and informed the hotel of my situation. Despite my hotel booking agency requesting a one-night refund on my behalf, the hotel was very strict about their policy and did not accommodate the request. While I understand that they were not obligated to provide a refund, I was hoping for a small gesture or acknowledgment of the challenges I faced. A simple token of goodwill would have greatly improved my perception and made me feel more valued as a guest. Aside from this, the hotel amenities were good, the staff was professional, and the room was comfortable. However, this experience left me feeling that the hotel could have shown more empathy and concern for their guests’ experiences, especially under such stressful circumstances.
Caner, 5-night trip

10/10 Exceptional

We stayed at this hotel with our two children (5 and 4) in April and enjoyed an excellent holiday. The hotel is located on the main road between Pollenca and Alcudia and although it is not possible to walk to either there is a frequent bus in both directions from the front of the hotel and the taxis are easily found and inexpensive. We didnt regret the location. The hotel itself is well equiped with several pools and good dining and drinking options. We found the food options very good and there was lots of choice for all the family. We stayed all inclusive and enjoyed some drinks in the evening; the all inclusive drinks are main brands, if that is your wish, or there are local options which were also very good. We were very happy with what was on offer. There is a large pool in the centre of the hotel, albeit it is not heated which was an issue in April! There is also a smaller heated pool where our kids spent most of their time. Our room was well equipped and maintained, albeit it was only just big enough for the four of us. All rooms seemed to have a terrace (as we had) or a balcony - very welcome. The staff were friendly and accommodating. We were especially impressed by the animation team who were friendly and enthusiastic. The evening entertainment was fairly limited in April but we certainly enjoyed it as did our kids. Our children went into the kids club and they really enjoyed it. Serena in particular was ace. We will be returning!
Philip A, 10-night trip

10/10 Exceptional

CHUL, 4-night trip

10/10 Exceptional

Thibault, 4-night trip

2/10 Poor

TrÚs décevant

Chambre trĂšs Ă©loignĂ©e du restaurant et de la piscine et en Ă©tage donc pas pratique avec un bĂ©bĂ©. Douchette des toilettes qui fuit. LumiĂšre des placard et du mini bar dĂ©faillante et qui s’allume en continu la nuit mĂȘme lorsque tous les placards sont fermĂ©s. Lunettes de soleil volĂ©es au restaurant alors qu’elles Ă©taient posĂ©es sur notre table trĂšs probablement par l’un des serveurs qui agissait de maniĂšre suspecte. Queue interminable au restaurant pour se servir mĂȘme avec un bĂ©bé .
FADHILA, 10-night trip

4/10 Fair

Chambre sale, ménage mal fait. Nourriture pas bonne
Hakima, 6-night trip

10/10 Exceptional

Veldig bra anlegg, hyggelig og serviceinnstilte ansatte pÄ alle avdelinger
Espen, 3-night trip

8/10 Very good

7-night trip