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Costa Calero Hotel Thalasso & Spa

4.0 star property
Yaiza hotel with 2 restaurants and spa

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Photo gallery for Costa Calero Hotel Thalasso & Spa

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Creator video
1 bedroom, desk, blackout drapes, free WiFi
Exterior
Superior Suite, 1 Bedroom (3) | View from room
Located near a boardwalk/promenade, Costa Calero Hotel Thalasso & Spa offers an upscale retreat. Enjoy snorkeling, archery, and cycling or unwind at the poolside bar with ocean views. Guests can savor lunch and light fare from two on-site restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Health club
  • Children's pool
  • Pool bar
  • Massage/treatment rooms
  • Business center

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Wellness sanctuary
This hotel offers a full-service spa with couple treatment rooms. Guests enjoy aromatherapy, body treatments, and hot stone massages. A sauna and garden await.
Dining at its finest
This hotel's 2 restaurants serve international cuisine with beautiful pool views. Guests can relax at 3 bars or start mornings with a buffet breakfast.
Work and wellness blend
Tackle projects in the business center or meeting rooms, then melt stress away with spa treatments. The hotel offers bars, a sauna, and a health club.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, Sea View (Select)

1 bedroom, desk, blackout drapes, free WiFi

Junior Suite, Sea View (Select)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Garden View

1 bedroom, desk, blackout drapes, free WiFi

Superior Double Room, Garden View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
Wardrobe or closet
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (Select)

Double Room, Sea View (Select) | 1 bedroom, desk, blackout drapes, free WiFi

Double Room, Sea View (Select)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
Wardrobe or closet
  • 334 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom (2 adults and 1 child)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Suite, 1 Bedroom (2)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Balcony, Sea View (2 adultos)

1 bedroom, desk, blackout drapes, free WiFi

Superior Double Room, Balcony, Sea View (2 adultos)

Highlights

Balcony or patio
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite, 1 Bedroom (3)

Superior Suite, 1 Bedroom (3) | 1 bedroom, desk, blackout drapes, free WiFi

Superior Suite, 1 Bedroom (3)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room (2 adultos + 1 niño)

1 bedroom, desk, blackout drapes, free WiFi

Superior Double Room (2 adultos + 1 niño)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
Wardrobe or closet
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room (3 adultos)

1 bedroom, desk, blackout drapes, free WiFi

Superior Double Room (3 adultos)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
Wardrobe or closet
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room Single Use, Garden View

1 bedroom, desk, blackout drapes, free WiFi

Superior Double Room Single Use, Garden View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
Wardrobe or closet
  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite (Select, 2 adults and 1 child)

1 bedroom, desk, blackout drapes, free WiFi

Junior Suite (Select, 2 adults and 1 child)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room (2 adults and 1 child)

1 bedroom, desk, blackout drapes, free WiFi

Superior Triple Room (2 adults and 1 child)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
Wardrobe or closet
  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Junior Suite (Select - 3 adults)

1 bedroom, desk, blackout drapes, free WiFi

Junior Suite (Select - 3 adults)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Urbanizacion Puerto Calero, s/n, Yaiza, Lanzarote, 35570

What's nearby

  • Playa Chica - 4 min drive - 4.1 km
  • Puerto del Carmen Beach - 6 min drive - 5.6 km
  • Lanzarote Golf Resort - 7 min drive - 6.7 km
  • Pocillos Beach - 8 min drive - 7.5 km
  • Playa de Matagorda - 10 min drive - 9.3 km

Getting around

  • Lanzarote Airport (ACE) - 13 min drive
  • Free beach shuttle

Restaurants

  • ‪El Ancla - ‬5 min drive
  • ‪MargheRita - ‬4 min walk
  • ‪Cofradia la Piñosa - ‬5 min drive
  • ‪Arenas Lounge - ‬6 min drive
  • ‪Restaurante la Chalana - ‬5 min drive

About this property

Costa Calero Hotel Thalasso & Spa

Costa Calero Hotel Thalasso & Spa features a free kids' club and puts you within a 10-minute drive of Pocillos Beach. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and La Magdalena, one of 2 restaurants, serves international cuisine. Other highlights include 4 outdoor pools, a poolside bar, and a health club.

All inclusive

All-inclusive room rates at Costa Calero Hotel Thalasso & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Pilates
Water fitness

Entertainment

Onsite entertainment and activities

Languages

Dutch, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
    • Street parking available
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Free beach shuttle
  • Beach volleyball
  • Archery
  • Scuba diving
  • Snorkeling
  • Pool table
  • Bicycle tour information
  • Hiking/biking trails nearby
  • Marina nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Bicycle rentals
  • Bike repair services
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Tile flooring in public areas

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Thalasso & Spa Costa Calero has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

La Magdalena - This buffet restaurant specializes in international cuisine.
Oyambre - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch only. Open daily.
Puerto Chico - Overlooking the pool, this bar serves light fare only. Open daily.
Mouro - This piano bar overlooks the ocean and pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 8 for children
  • Safes in guestrooms can be used for EUR 2.5 per day

Renovations and closures

The following facilities or services will be unavailable from June 15 2025 to June 29 2025 (dates subject to change):
  • Spa

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the fitness facility with adult supervision
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Calero Hotel
Costa Calero Hotel
Costa Calero Yaiza
Hotel Calero
Hotel Calero Costa
Costa Calero Hotel Thalasso Yaiza
Hotel Costa Calero Yaiza
Costa Calero Hotel Thalasso
Costa Calero Thalasso Yaiza
Costa Calero Thalasso & Yaiza
Costa Calero Hotel Thalasso Spa
Costa Calero Hotel Thalasso & Spa Hotel
Costa Calero Hotel Thalasso & Spa Yaiza
Costa Calero Hotel Thalasso & Spa Hotel Yaiza

Frequently asked questions

Does Costa Calero Hotel Thalasso & Spa offer free cancellation for a full refund?

Yes, Costa Calero Hotel Thalasso & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Costa Calero Hotel Thalasso & Spa?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Costa Calero Hotel Thalasso & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Costa Calero Hotel Thalasso & Spa?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Costa Calero Hotel Thalasso & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Costa Calero Hotel Thalasso & Spa?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (8-min drive) is nearby.

What is there to do at Costa Calero Hotel Thalasso & Spa and nearby?

Have fun with onsite activities like archery, snorkeling, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Costa Calero Hotel Thalasso & Spa also has 3 bars, a health club, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Costa Calero Hotel Thalasso & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

Does Costa Calero Hotel Thalasso & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Costa Calero Hotel Thalasso & Spa Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Spa
Food
Lobby
Drinks
Entertainment
Port
Gyms (public)
Hilly

What guests liked

  • The spa offered a relaxing experience with a sauna, steam room, bubble jets, and a complimentary two-hour entry for guests. (5 reviews)
  • Breakfast offered a wide choice and nice juices, with many guests praising it as a standout meal. (3 reviews)
  • Dining options were numerous and of good quality with a wide variety of choices available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing stay.
Hannah, 2-night trip

10/10 Exceptional

Very enjoyable short stop over.

1st time at the hotel for a two night stop, easy check in, stayed all inclusive, excellent value, great choice of food and drink. Great idea to give a free spa session if all inclusive. Good choice of swim pools and activities throughout the day, good evening entertainment, Friday morning market down at the harbour a bonus.
Andrew, 2-night trip

10/10 Exceptional

Great stay
jayne, 1-night trip

10/10 Exceptional

I absolutely loved this hotel. The service, the friendliest staff, the food, the facilities. Everything was amazing. I loved how mamy languages the staff spoke which made it easy for us. Good location and the rooms were amazing too. I will definitely be returning to this hotel.
Amy Coralia Ureta, 4-night trip

10/10 Exceptional

We have returned to this hotel several times. Great food, very clean and helpful staff. Undergoing some refurbished at the moment. Love the new dining room.
Elaine, 10-night trip

6/10 Good

It was a nice stay at costa caleros
Peter, 10-night trip

10/10 Exceptional

Nice stay- would return.

I stated AI with my sister for a relaxing weekend. The rooms were spotless, with daily cleaning service. Breakfast was the standout meal with lots of choice and nice juices. We received a complimentary two-hour spa entry, which was a great perk. If you're not all-inclusive, it’s well worth the €11 entry fee, as the spa offers a sauna, steam room, bubble jets etc. both inside and out pool. We also treated ourselves to a massage, which was excellent and reasonably priced. The hotel has three pools not including the Spa- one is salt water. There was plenty of seating areas to relax. There are three bars, each offering a good selection of drinks, with the piano bar having the widest variety. It would be good to have had a menu so guests were aware what is included in the ‘all inclusive’. The hotel is less than 10 minutes by car to Puerto del Carmen, we found a costal walk which takes about 45 mins with beautiful views or the hotel has a shuttle service, which runs frequently throughout the day. A taxi from the hotel to Puerto del Carmen costs around €8 and the hotel is conveniently located close to the airport, with a taxi ride costing approximately €25. The staff were warm and welcoming throughout our stay, especially the reception team. Our flight was in the evening and we were allowed to use the AI until 6pm, which was so helpful. I’d definitely return.
Kirsty, 3-night trip

8/10 Very good

there were a couple of staff that were a little grumpy mainly on the bars but apart from that it was a very pleasant stay
Clifford, 7-night trip

10/10 Exceptional

Return trip

Easy check-in, easy to get sun bed around several pools, good variety of food and drinks. Lovely location
Simon, 2-night trip

10/10 Exceptional

Highly Recommend

Great hotel for a few nights away. Easy checkin and clean quiet room. Highly recommend..
ROD, 1-night trip

8/10 Very good

Costa Calero May 24

Great hotel, undergoing renovations but you wouldn’t notice… Rooms decent and food and drink excellent…
Jim, 4-night trip

10/10 Exceptional

Excellent facilities, clean and well kept grounds. Staff were excellent and very helpful.
Howard James, 7-night trip

10/10 Exceptional

Value for money was exceptional
Paul, 2-night trip

8/10 Very good

Nice
Steven, 7-night trip

10/10 Exceptional

Great location. The only bad thing was no iron in the room. For us was important because we went to a wedding and we had to cross the whole hotel with iron board they do not bring you that even if you make a request. Management should take a note of that. Otherwise everything was great.
Elsa Amelia, 6-night trip

10/10 Exceptional

Super hotel with great bike rental on site.

Our 20th plus trip to this hotel so, think we like it! The hotel gardens are superbly maintained albeit some pf the paths are becoming tired but, they are being updated in parts of the grounds. The reception staff and those at breakfast are friendly and very efficient. One of the main attractions for us staying here is LANZAROTE BIKE located in the ground floor of the hotel. Miguel, Stephanie and Guillimer, one of the mechanics are great people. What is better than having a nice breakfast, applying your sun cream and riding a hire bike from Lanzarote Bike!!
Gary, 7-night trip

4/10 Fair

food selection was very poor. feral cats on property.
4-night trip

2/10 Poor

Veraltet
Mirjana, 4-night trip

8/10 Very good

Very clean grounds. Staff helpful. No tea of coffee / kettle in room would be a good addition if possible.

6/10 Good

This property is advertised as luxurious and 4 star and in many aspects it is but in many aspects it isn't.
Patrick, 16-night trip

10/10 Exceptional

We travelled are a family of four adults. Our rooms were beside each other on the fourth floor. The rooms were nicely decorated and spotlessly clean not an insect in sight. Overall the food was fabulous with something to suit everyone. We took part in lots of activities organised by the wonderful hotel team and enjoyed the entertainment each night. This was our 5th time holidaying at Costa Calero.
Catherine, 12-night trip

8/10 Very good

New Years Eve

Last minute booking for 1 night NYE AI - had a garden room 11. Pleasantly surprised as we have Previously stayed in select room with SV Great night - gala buffet, show, drinks & fireworks at 12
ANDREA, 1-night trip

8/10 Very good

Great gym and bar not too expensive. Whilst I thought the breakfast buffet was pretty good the only evening dining option in the hotel was buffet and no room service. Also our room and a continuous noise like a boiler sound which was annoying especially at night. We also had problems with our key card working. Most annoying of all our cards were cancelled st around 10am on our day of leaving so when returning to our room after breakfast to pack up we could not get in and had to go and sort it with reception
Linda, 5-night trip

8/10 Very good

Superficial approach

It can be seen that the hotel saves where possible: - most food tasteless - coming later for dinner means some dishes are not available - they serve half-raw fish from the grill, when I advertise it to the shift manager, it goes away - the sports pool is full of paper left over from the fireworks on January 5 - the sand by the pool is full of small dirt - new year's eve for double the price disappointment with dinner - it corresponded to 3 stars, I had a great new year's eve in Tenerife in a 4 star hotel and it can't be compared at all, just a disappointment in Lanzarote - food left over from New Year's Eve was served on the following days - the dinner service won't notice you (especially older gentlemen), you have to walk up to them - the supervisor at dinner is so good at shaking hands, he doesn't see anything of what he's supposed to see - young service okay - reception okay - Christmas decoration in order - neither pool had the declared temperature!!! - in a whole week, no one fixed the malfunctioning shower - dirty sunbeds - although the hotel boasts a SPA, it deserves a maximum of 3 stars for ordinary services and a change of management, which is indifferent There are hotels that do more than they have to and there are hotels that do less. This hotel did less, there were a lot of minor disappointments.
Jiri, 7-night trip

8/10 Very good

We stayed in the hotel in the end of April 2023. Hotel itself has beautiful and well looked after grounds, very good pools and nice SPA and gym. Food was very good and plenty in amounts and choice if you are omnivore. Some options for gluten-free diet, also I found no issue with catering vegan if vegetable stews are your dish. Vegetarian was even easier with eggs and cheese. Though not always you could see if cheese was vegetarian or not. Rooms were clean and cleaned well. Entertainment good and plenty especially if you like to get involved in activities with animation team, you will always find one. Animation team also gave very good night shows, I'd say, even better than some hired ones. Drinks were plenty to choose from, just download menus via QR code. Although sometimes you may get a little cheated with some lazy bartender so cocktails can vary in finish and taste. There is no cold coffee option at day bars, so just ask coffee and ice (and milk if you prefer) and mix it yourself. I found an issue finding not alcoholic drinks, as even for all inclusive there is only one alcohol free cocktail. At least they have alcohol free beer, but no alcohol free wine or cider. So if not boozing, options are very very limited. People who work at the hotel are hardworking, friendly and always willing to help. If you have any issue just ask the reception and, I am sure, they will find a solution for anything. Overall, I loved staying there and willing to come back one day. Thank you
Diana, 12-night trip