Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Jacksonville hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Near Illinois College, Holiday Inn Express Hotel & Suites Jacksonville offers a warm welcome with free breakfast buffet and modern comforts like laundry facilities. Stay active in the 24-hour gym or connect to WiFi from the convenience of your room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$79 nightly
The total price is $88
Nov 30 - Dec 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
2501 Holliday Lane, Jacksonville, IL, 62650

What's nearby

  • Jacksonville Community Park - 3 min drive - 3.9 km
  • Lake Jacksonville - 5 min drive - 5.2 km
  • Illinois College - 7 min drive - 5.6 km
  • Morgan County Fairgrounds - 10 min drive - 9.0 km
  • Future Champions Sport Complex - 11 min drive - 9.1 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 98 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Love's Travel Stop - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Enjoy your visit to Jacksonville with a stay at Holiday Inn Express Hotel & Suites Jacksonville by IHG. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool.

At a glance

DONE

Hotel size

    • 69 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

What to do

  • Horse riding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 34
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 29
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Jacksonville by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Holiday Inn Express Hotel & Suites Jacksonville by IHG and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

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Reviews

Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.4

Staff & service

7.4

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Shower
Hot Tub
Bed
Bathroom
Air conditioning
Location
Coffee

Reviews

10/10 Exceptional

Didnt make it to breakfast but could still obtain banana and yoghurt. This was super nice of them. Had kecard glutch but Chris the evening desk man literally ran upstairs after rescanning ours to check that it worked. Beds were very comfy. Wood surfaces were a little worn...a minor flaw.
Susan, 1-night trip

4/10 Fair

Floor tiles in bathroom weren’t even secure. You could pick them up. Elevator broken. Room would not cool down. We’ve stayed here before but don’t remember it being so run down.
Terrah, 1-night trip

10/10 Exceptional

Clean and comfortable
April, 1-night trip

8/10 Very good

Nice hotel

Clean and friendly staff. Great location with plenty to do close by.
1-night trip

10/10 Exceptional

We stay at this hotel when in Jacksonville. Great breakfast.
Sharon, 1-night trip

10/10 Exceptional

Very clean and super friendly staff.
Michael Bruens, 1-night trip

10/10 Exceptional

Nice location
Cynthia, 2-night trip

10/10 Exceptional

Good location. Reasonable rooms
Katarzyna, 1-night trip

4/10 Fair

The room was not cleaned properly, no towels at all in the room, the room was moist and had humidity on the mirrors when we entered.
Amy, 1-night trip

8/10 Very good

I like the fact it was in a safe and quiet area. The facility was clean and the staff was friendly, as well as courteous. I was pleasantly surprised it offered a hot breakfast. Also, the price of the stay was quite reasonable. The only suggestion I have is to provide a directory in the room.
Jean Ann, 1-night trip

10/10 Exceptional

My room was clean and nice and cool.
Jena, 1-night trip

10/10 Exceptional

Very nice
John, 1-night trip

10/10 Exceptional

My room was clean and the ac worked really well.
Jena, 4-night trip

6/10 Good

trip

Couldn't figure out how towTch tv. Needed a internet connection and had to do something with ur phone or laptop to set it up. At check in we where not given the hours of breakfast.
Rita, 2-night trip

8/10 Very good

parking lot has several holes from concrete falling apart.
james, 2-night trip

2/10 Poor

This was a horrible hotel. Pool and hot tub out of order, breakfast was disgusting, our room AC/heater was broke. No compensation for anything - just a “ sorry”
megan, 1-night trip

2/10 Poor

I paid for a king size bed .... Bed we had was barely a queen. Heat barely kicked on all night despite being set in 71, and was way cold. Horrible stay here
Paul, 1-night trip

8/10 Very good

Decent hotel.

Very middle of the road hotel. Not fancy but not terrible. Safe area with two large gas stations within walking distance. They had free cookies at check in which the kids appreciated. Pool was fairly warm. Hot tub was closed.. which is what I was looking forward to. Room was large. Beds were comfortable. Water pressure in the shower wasn’t very good and the tub felt slick, like it hadn’t been rinsed out properly. Appeared to be some mold on the shower curtain. Otherwise the room was clean. Breakfast was adequate and the food was hot.
Joshua, 1-night trip

6/10 Good

Disappointing for amount of money

Hotel needs some repairs and a lot of minor issues—our top floor room had a slope/lean to it. The bathroom tile had a lot of cracks. One of the table lights did not work. The carpets were stained. The shampoo dispenser was empty and missing a trash can in main area. Dead spiders were on the walls. The main entry door had to be slammed to properly shut. Drain plugs in bathroom missing.Breakfast was ok but trash cans overflowing.
Troy, 2-night trip

2/10 Poor

Worst Holiday Inn Express I've stayed

Arriving for check in at 4pm, the room was yet to be cleaned and unavailable. I reduced the room size for availability. After entering room the carpets were severely stained, dirty towels left in bathroom, the shower pressure was low. After check out I noticed I was charged three separate times for one night stay, plus a fourth $10 holding fee. Only to be told it will come off in a few days. Derek, the manager will not take my call after multiple attempts. I will NEVER go back here!
Israel, 1-night trip

6/10 Good

Poor stay

Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all
Condition of toilet upon arrival
Kim, 5-night trip

8/10 Very good

We arrived late. The desk clerk was very nice. The breakfast offered hot choices. Very good. The pillows and bed were very comfy
Patricia, 1-night trip

10/10 Exceptional

Front desk staff was very friendly and helpful throughout the day/night.
Carol, 1-night trip

4/10 Fair

The hotel is obviously recently under new management. The hotel staff are nice and polite and i can tell the new owners are trying but maybe hotel management isn't the right for for them. I will give them the credit of the bed was one of the comfiest I've slept in in a hotel in a long time. The list of things that made me not want to stay there again we're things like overly nice and slightly intruding owners, the pool area that was so humid it was worse than stepping outside of Orlando Airport, mouse traps in more areas than should be, rooms not ready by any means (after talking to others i think ours was the only one that was ready), needing to get new room keys at least 3 times, broken fixtures in bathroom, basic maintenance in the rooms not kept up, sketchy elevator and not to mention a "hold" when i checked in that was the entire amount and when i asked to have the charge moved to another card when i checked out i was charged two more times for the entire stay. Being charged three times, for whatever reason they want to give is unnecessary, thankfully i got that resolved and on the right card. No idea how the breakfast is, we opted to go to McDonald's instead. The bed was VERY comfy, i slept well but id rather pitch a tent in the field behind the hotel next time.
Colter, 2-night trip

10/10 Exceptional

Staff is polite and took care of our needs. Clean, quiet room. Nice breakfast, will stay here again.
Brian, 1-night trip