Featuring a rooftop terrace, Mistiq Gardens puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in one of 4 outdoor pools, and freebies like WiFi and self parking are added perks. Condos feature kitchenettes, flat-screen TVs, and rainfall showerheads.
You'll have the entire condo to yourself and will only share it with other guests in your party.
Mistiq Gardens
Featuring a rooftop terrace, Mistiq Gardens puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in one of 4 outdoor pools, and freebies like WiFi and self parking are added perks. Condos feature kitchenettes, flat-screen TVs, and rainfall showerheads.
At a glance
DONE
Property size
30 condos
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Offsite
Free beach shuttle
VPN_KEY
Other information
Designated smoking areas
Property amenities
Beach
Free beach shuttle
Pool/Spa
4 outdoor pools
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Free beach shuttle
Kitchenette
Refrigerator (mini)
Stovetop
Microwave
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Free toiletries
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
Flat-screen TV
Outdoor areas
Rooftop terrace
Garden
Outdoor entertainment area
Laundry
Laundry detergent
Comfort
Air conditioning
Pets
Service animals exempt from fees
Pet friendly
USD 30 per pet per stay
Welcoming cats and dogs only
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Concierge services
Housekeeping (on request)
Luggage storage
Blackout drapes/curtains
Local meal delivery service
Things to do
Fitness facilities nearby (free access)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
30 rooms
4 floors
1 building
Built in 2022
Individually decorated
Fees & policies
Refundable deposits
A damage deposit of USD 500 will be collected before check-in
Optional extras
Housekeeping is offered for an extra charge of USD 30 per stay; may vary based on length of stay and unit size
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Mistiq Gardens Condo
Mistiq Gardens Tulum
Mistiq Gardens Condo Tulum
Frequently asked questions
Is there a pool at Mistiq Gardens?
Yes, there are 4 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Mistiq Gardens?
Yes, cats and dogs are welcome. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Mistiq Gardens?
Yes, there's free self parking.
What are the check-in and check-out times at Mistiq Gardens?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Mistiq Gardens and nearby?
Mistiq Gardens has 4 outdoor pools and a garden.
Does Mistiq Gardens have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a microwave, and cookware.
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Mistiq Gardens Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Apartment
Booking
Restaurant
Design
Bathroom
Water
Trip
Amenities
Weather
Reviews
10/10 Exceptional
Apr 22, 2025
Nice place
Nice place to stay. Rent a car if you want to stay in this facility.
Carlos
Carlos, 4-night trip
10/10 Exceptional
Mar 30, 2025
All around very good
Jon
Jon, 14-night trip
10/10 Exceptional
Feb 3, 2025
Great place,very unique, enjoyed this place so much i took an extra day, clean and quiet,nice stuff woth cute bar on the roof
Alexander
Alexander, 2-night trip
10/10 Exceptional
Mar 31, 2025
The property was great and many pools to choose from there is no paved street so it’s a little bit bumpy to get there, but luckily it’s not so far from the main road Kukulkan.
ERIC
ERIC, 4-night trip
8/10 Very good
Nov 19, 2024
Beautiful condo
christian
christian, 5-night trip
10/10 Exceptional
Dec 16, 2024
Everything was amazing! The manager contacted me and everything I needed they provided me immediately
Mohammed
Mohammed, 3-night trip
8/10 Very good
Apr 23, 2025
The property was beautiful, but like other reviews mentioned the room was not cleaned thoroughly but we managed. The first night one of the showers was not draining, however maintenance fixed it quickly & we didnt have any issues with it the rest of our stay. There is another building being built next door so it was noisy and dusty. The roads going to the property are also extremely rough. They seemed to be working on that while we were there though!! It is located just a few minutes drive to the beach area and downtown. We rented a car so had no issues getting around, if you dont get a car you will definately want to rent a bike, moped, or atv! There are tons of options around for that!
Meghann
Meghann, 5-night trip
10/10 Exceptional
Aug 8, 2024
Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.
Emily
Emily, 6-night trip
8/10 Very good
Mar 19, 2025
Positif: L’architecture du bâtiment est super belle avec ces nombreuses piscines. Que dire du restaurant sur le toit, c’était super bon et le service l’était tout autant. Le logement était spacieuse pour un loft. D’ailleurs ce dernier avait un accès direct à la piscine.
Négatif: La rue n’est pas pavée donc c’est poussiéreux sur la propriété. Et c’est difficile de circuler avec une voiture ou un scooter puisque la route de terre est très abîmée. Il est pratiquement impossible de se déplacer à pied puisque l’hébergement se trouve entre le centre ville et la plage (45 minutes).
Malgré ce dernier bémol nous avons adoré l’hébergement et Tulum en général. C’est un endroit à découvrir avant que ça soit bondé de touriste.
Audrey
Audrey, 7-night trip
10/10 Exceptional
Apr 17, 2024
Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.
Erica
Erica, 3-night trip
8/10 Very good
Feb 1, 2023
This Property is absolutely worth the price. Make sure you got your own mobility cause the location is not the best. Some Rooms are very good and some Rooms are OK, do you gotts be lucky with this. I recommend to Book a bigger one.
Alessandra
Alessandra, 2-night trip
8/10 Very good
Dec 24, 2024
Tulum condo
Le condo était très beau et très propre. Cependant aucune pression pour l eau chaude dans la douche.
Il pourrait avoir un changement de serviettes. De plus il pourrait y avoir 2-3 sacs à vidange, quelques cups à café et quelques sachets de savon à linge. Il y a une laveuse mais pas de sécheuse. La Poniente 29 pour se rendre au condo n est vraiment pas belle. Par chance que ce n est pas une longue distance. Les piscines sont froides et la propreté laisse à désirer.
Sinon excellent service de la concierge et reçu les instructions clairs avant l arrivée.
En général une belle place et un beau condo pour un prix relativement abordable. Nous avions le condo 209.
Annie
Annie, 3-night trip
10/10 Exceptional
May 11, 2023
I will emphasize that the cleaning of the rooms was never done the day I was there. But in general the installation was perfect, the beautiful designs.
Ramon De La Rosa
Ramon De La Rosa, 4-night trip
8/10 Very good
Feb 16, 2024
This is a newer property, so the facilities are actually pretty great. The pools, the gym, etc. are in great condition. The upstairs restaurant is also convenient since there is nothing walkable from the property. There are taxis out front all the time that can take you where you need to go.
We had a 3 bdrm penthouse with a private pool. The pool was unusable the whole trip because there was never any way to clean it and it would get dirty very quickly. There was also no soap, shampoo or towels in one bathroom, and no cups or anything that would make it convenient. Definitely felt like a room that was just always rented out...but it was still a great place to stay!
James
James, 4-night trip
2/10 Poor
Jul 20, 2022
They did not honor my reservation. I booked a Grand Suite in Mistiq Gardens and they gave me a smaller, 3 bedroom condo that did not match location or pictures. Apart from that, the doors in my room and restroom locked shut it closed. I was stuck in there for an hour as they did not have keys. They removed the handle to avoid it because it continued to lock anytime the doors were closed. The restroom sink did not work and the shower didn’t have hot water. Extremely disappointed
Gabriela
Gabriela, 5-night trip
2/10 Poor
Aug 28, 2024
my stay here did not start out well due to arriving at the location and our apartment was completely dirty. There were bugs inside the apartment. There was trash everywhere. There were beds, not made basically nobody did housekeeping before we arrived. To preface, the hotel already had extremely bad communication with us. I messaged a month prior, a week prior, two days prior, a day prior and the day of prior. We had received no information about our apartment. two hours before our check-in that is when we received the information and how to get into the apartment. There is no concierge there. The person you contact to is through WhatsApp they are only available until 5 PM. I tried calling them. I tried texting them no matter what. Unfortunately, I got there after 5 PM so that just meant that I wasn’t gonna be helped, wasted in our apartment around 6:30 that is when I got a call back after I tried to message everyone that the security told me to message. We were able to be moved to a different location just for the night. we felt very uncomfortable to have been in the apartment. We couldn’t even situate ourselves when arriving from the airport after that there were numerous situations where we try to get their help and we did not get a response Or if we did it took hours. If we were able to get through to someone by phone call, the person who answered would be very rude. We honestly were very happy that we got to get out of that apartment as fast as we could.
Christina
Christina, 5-night trip
8/10 Very good
Apr 21, 2023
We stayed at this hotel for a total of 5 days. I highly recommend using Google maps when commuting ! The hotel is in the middle of nowhere with dirt roads with a lot of potholes and NO street lights. So be cautious when driving at night!
Before arriving we received an email of what apartment was assigned to us and when we could check-in. We had to check in twice ! The first check-in spot gave us wristbands . The second check-in is where we received our key .
The apartment looks EXACTLY like the photos ! In the fridge they give complimentary water ! Even had a washer in dryer with cleaning supplies in our room! The bathroom is to die for. The shower water gets hot after a certain amount of time of being in there (20-25 minutes. ). There were beach towels AND regular towels provided. Not washcloths though.
There was one tv in our room and we could connect to YouTube , Hulu , Netflix ,etc.
The cons I can say is that there aren’t enough outlets in the room, and the wifi isn’t that great. There’s also construction going on but it didn’t bother us much because we were barely in the room . Also and the parking garage, someone has to manually open the entrance gate and exit gate everytime. There were times where we had to open and close the gates ourselves !
Besides all of that the hotel was pretty nice. Not too far from the strips of clubs, restaurants of Tulum. Everything local was a 10-17 minute trip !
tyreuna
tyreuna, 4-night trip
10/10 Exceptional
Jul 8, 2025
Bonito y comodo lugar a buen precio
Miy bonito lugar a buen precio
JORGE ABELARDO
JORGE ABELARDO, 8-night trip
8/10 Very good
May 18, 2025
Nicole
Nicole, 5-night trip
10/10 Exceptional
Apr 26, 2025
JUAN
JUAN, 4-night trip
10/10 Exceptional
Apr 21, 2025
El departamento increible, muy bonita su decoración, solo la alberca privada del departamento el agua helada, no la pudimos usar; las albercas comunes muy padres y tranquilas