Quality Inn Downtown Helen offers a warm welcome near Unicoi State Park. Enjoy free continental breakfast, unwind by the lobby fireplace, and stay connected with in-room WiFi. Previous guests rave about the helpful staff and location.
Reviews
7.67.6 out of 10
Good
Popular amenities
Parking available
Pool
Pet friendly
Free breakfast
24/7 front desk
Free WiFi
Main amenities (11)
Housekeeping (on request)
Self parking
Seasonal outdoor pool
24-hour front desk
Coffee/tea in a common area
Computer station
Lobby fireplace
Vending machine
Water dispenser
Charcoal grills
TV in a common area
Feel at home (6)
Children stay free
Rollaway/extra beds
Microwave
Cable/satellite TV service
Coffee/tea maker
In-room climate control (air conditioning)
$86 nightly
The total price is $104
$104 total
Jul 13 - Jul 14
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
495 sq ft
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
495 sq ft
Sleeps 3
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
495 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)
Suite, 1 King Bed, Non Smoking (Upgrade)
Highlights
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Room, Multiple Beds, Non Smoking
Helen Arts & Heritage Center - 4 min walk - 0.4 km
Unicoi State Park - 5 min walk - 0.4 km
Helen Festhalle - 7 min walk - 0.7 km
Helen Tubing & Helen Water Park - 3 min drive - 2.1 km
Restaurants
Bigg Daddys Restaurant & Tavern - 15 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 5 min walk
Troll Tavern - 6 min walk
Spice 55 Thai and Sushi restaurant - 3 min drive
About this property
Quality Inn Downtown Helen
When you stay at Quality Inn Downtown Helen, you'll be just a 5-minute drive from Unicoi State Park and Helen Tubing & Helen Water Park. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
DONE
Hotel size
37 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (USD 5.00 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
No alcohol served onsite
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
Coffee/tea in a common area
Charcoal grills
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Computer station
Services
24-hour front desk
Facilities
2 buildings/towers
Fireplace in lobby
Television in common areas
Seasonal outdoor pool
Firepit
Accessibility
Wheelchair-accessible path of travel
Handrails in stairways
Upper floors accessible by stairs only
Pool hoist on site
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Housekeeping (on request)
Access via exterior corridors
Guidebooks/recommendations
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 40.00 per pet, per day
Parking
Uncovered self parking costs USD 5.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 25 to September 30
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen
Frequently asked questions
Does Quality Inn Downtown Helen offer free cancellation for a full refund?
Yes, Quality Inn Downtown Helen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Downtown Helen?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn Downtown Helen?
Yes, cats and dogs are welcome. There's a charge of USD 40.00 per pet, per day, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Downtown Helen?
Yes. Self parking costs USD 5.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Downtown Helen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn Downtown Helen and nearby?
Quality Inn Downtown Helen has a seasonal outdoor pool.
What's the area around Quality Inn Downtown Helen like?
Quality Inn Downtown Helen is a short 8-minute walk from Unicoi State Park and 11 minutes' walk from Helen Festhalle. Travelers say the area is walkable and good for shopping.
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Quality Inn Downtown Helen Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Breakfast
Towns
Bathroom
Water
Coffee
Shower
Reviews
10/10 Exceptional
Jun 11, 2025
Very nice room
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jan 26, 2025
Great Stay!
Cathy
Cathy, 1-night trip
10/10 Exceptional
Dec 24, 2024
Very nice hotel near to everything .
Sheery
Sheery, 3-night trip
10/10 Exceptional
Dec 23, 2024
The staff were great and location was perfect, easy access to everything
Pamela
Pamela, 1-night trip
10/10 Exceptional
Mar 14, 2025
Was good i like it
Ashraf
Ashraf, 1-night trip
10/10 Exceptional
Jan 8, 2025
The staff and hotel was great no problems at all
Cathy
Cathy, 2-night trip
10/10 Exceptional
Dec 3, 2024
Nice town, nice room.
Roger
Roger, 1-night trip
8/10 Very good
Jan 1, 2025
Hotel is walking distance to all the attractions, shops, etc. Staff was friendly. Was a little disappointed in the breakfast…was expecting a little more options. All in all a nice stay.
Carissa
Carissa, 1-night trip
10/10 Exceptional
Dec 24, 2024
Great customer service and conditions.
Yeneisy
Yeneisy, 1-night trip
10/10 Exceptional
Nov 9, 2024
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Robert
Robert, 1-night trip
10/10 Exceptional
Oct 20, 2024
Our stay was great and even the night concierge turned on the waffle maker for us eat since all the restaurants where closed.
Sharlene
Sharlene, 1-night trip
10/10 Exceptional
Nov 19, 2024
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Barbara
Barbara, 1-night trip
8/10 Very good
Oct 10, 2024
Older property
Reasonable price
Close to everything
Peggy
Peggy, 1-night trip
10/10 Exceptional
Nov 9, 2024
Jonathan at the front desk was friendly, kind and helpful!
Michael
Michael, 1-night trip
10/10 Exceptional
Sep 21, 2024
Close to downtown area, great time to be in Helen...Oktoberfest.
Thomas
Thomas, 1-night trip
6/10 Good
Jan 11, 2025
i was expecting a little more...
well we went 2 nights the breakfast was not good, the lobby was old
Verified traveler
2-night trip
6/10 Good
Dec 15, 2024
Good price nothing fancy
Samyann
Samyann, 2-night trip
10/10 Exceptional
Apr 14, 2024
Great place to stay with out breaking the bank to walk and enjoy Helen
William
William, 2-night trip
10/10 Exceptional
May 5, 2024
It was a nice stay
Sandra
Sandra, 1-night trip
8/10 Very good
Aug 7, 2024
The staff was very nice and extremely helpful.
Walter
Walter, 2-night trip
6/10 Good
Dec 1, 2024
Room is fine, breakfast is no good.
Manilyn
Manilyn, 2-night trip
10/10 Exceptional
Jul 17, 2024
Very clean room highly recommended!
Kaylie
Kaylie, 1-night trip
10/10 Exceptional
Apr 3, 2024
It was very relaxing and the staff was very nice!
Sue
Sue, 3-night trip
10/10 Exceptional
Aug 9, 2024
Fun Teip
Staff was great! They are currently upgrading the hotel, so it will be even better. Great stay! Very accessible for walking.
Janet
Janet, 2-night trip
10/10 Exceptional
May 13, 2024
Breakfast is good enough, rooms was clean and big, the property is well maintained.
Check in was fast and the employees Employees were cordial to us.