In the heart of Vienna, Novotel Wien City offers an upscale retreat near St. Stephen's Cathedral and Stephansplatz. With shopping on site, a playground for kids, and international cuisine at Family and Friends restaurant, this eco-certified hotel has something for everyone.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Bar
24/7 front desk
Pet friendly
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
24-hour business center
Airport shuttle
Terrace
24-hour front desk
Car rentals on site
Front-desk safe
Feel at home (6)
Free cribs/infant beds
Playground on site
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
$127 nightly
The total price is $143
$143 total
Aug 31 - Sep 1
Total includes taxes and fees
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Business Room, 1 Double Bed
Business Room, 1 Double Bed
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Sleeps 2
1 Double Bed
View all photos for Executive Room, 1 Double Bed with Sofa bed
When you stay at Novotel Wien City, you'll be within a 15-minute walk of Prater and Stephansplatz. Guests looking for a bite to eat can check out Family and Friends, which serves international cuisine and is open for lunch and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Julius-Raab-Platz Tram Stop is 3 minutes and Nestroyplatz U-Bahn is 4 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 29 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Playground
What to do
Shopping
Bicycle rentals nearby
Sailing nearby
Water skiing nearby
Scooter/moped rentals nearby
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Terrace
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Accessible airport shuttle
Handrails in stairways
Stairway handrail height (inches): 47
Magnifying mirror
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
Airport shuttle service is offered for an extra charge of EUR 52 per person (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 29 per pet, per night
Parking
Self parking costs EUR 29 per day
Policies
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
State tax ID - 1
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna
Frequently asked questions
Does Novotel Wien City offer free cancellation for a full refund?
Yes, Novotel Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Wien City?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 29 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Wien City?
Yes. Self parking costs EUR 29 per day.
Is airport shuttle service offered by Novotel Wien City?
Yes, an airport shuttle is available. The charge is EUR 52 per person one-way.
What are the check-in and check-out times at Novotel Wien City?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Novotel Wien City?
No, this hotel doesn't have a casino, but Casino Wien (20-min walk) is nearby.
What is there to do at Novotel Wien City and nearby?
Have fun with nearby activities like cycling, sailing, and water skiing.
Are there restaurants at or near Novotel Wien City?
Yes, Family and Friends offers international cuisine.
What's the area around Novotel Wien City like?
Novotel Wien City is in Leopoldstadt, a short 3-minute walk from Julius-Raab-Platz Tram Stop and 13 minutes' walk from Prater.
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Novotel Wien City Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Children
Lobby
Building
What guests liked
Breakfast was great with a good selection of food options and friendly staff. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 13, 2025
Beds are very comfortable, easy access to restaurant and shops.
Melinda
Melinda, 2-night trip
10/10 Excellent
Aug 11, 2025
Helpful staff, able to leave luggage after check out
Lots of choices at breakfast
Hannah Elizabeth
Hannah Elizabeth, 4-night trip
10/10 Excellent
Jul 5, 2025
It was great, stayed with young family.
Goran
Goran, 2-night trip
10/10 Excellent
Jul 26, 2025
Incredible property
Rodrigo de
Rodrigo de, 2-night trip
10/10 Excellent
Jun 18, 2025
Nice hotel near everything
Mary Luz
Mary Luz, 1-night trip
10/10 Excellent
Jun 15, 2025
Great hotel, location, and easy check in/out. Would come again.
Nora
Nora, 2-night trip
10/10 Excellent
Jul 2, 2025
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Mathew
Mathew, 3-night trip
8/10 Good
Jul 28, 2025
Overall good.
Tania
Tania, 3-night trip
10/10 Excellent
Apr 29, 2025
Very clean and quiet stay in the heart of Vienna!
Phil
Phil, 2-night trip
8/10 Good
Jul 23, 2025
Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options.
Cons: Room design and decor could use improvement. The view was underwhelming.
Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.
Bate
Bate, 3-night trip
10/10 Excellent
Jun 17, 2025
Staff at the lobby is very kind and they are always willing to help
Nadienka
Nadienka, 4-night trip
10/10 Excellent
Jul 20, 2025
X
Selen
Selen, 2-night trip
6/10 Okay
Jul 27, 2025
Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.
David
David, 5-night trip
10/10 Excellent
Mar 16, 2025
Perfect location and very good services.
Kanoksak
Kanoksak, 1-night trip
10/10 Excellent
Jun 2, 2025
Clean and comfortable
Doranna De
Doranna De, 2-night trip
10/10 Excellent
Mar 23, 2025
Very friendly staff, brilliant location for getting about, no faults
Julie
Julie, 3-night trip
10/10 Excellent
May 3, 2025
Our stay was wonderful, the staff was very helpful and nice. Thank you very much.
Sharon
Sharon, 4-night trip
10/10 Excellent
May 27, 2025
Every thing was clean
Thomas Michael
Thomas Michael, 4-night trip
8/10 Good
Feb 5, 2025
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Christopher
Christopher, 4-night trip
10/10 Excellent
Feb 17, 2025
Very nice and stylish hotel within walking distance (or tram/metro hop distance) of the city center of Vienna. Had a very enjoyable weekend stay with my spouse!
Hans
Hans, 2-night trip
10/10 Excellent
Jan 5, 2025
Very conveniently located
Daniel
Daniel, 3-night trip
10/10 Excellent
Nov 29, 2024
Tolles Hotel
Alexandra
Alexandra, 1-night trip
10/10 Excellent
Jan 24, 2025
Very nice
Clean and friendly,
Close to the train
Naileshni
Naileshni, 2-night trip
8/10 Good
Apr 7, 2025
Overall, our stay was good. However, it would have been better if I didn't have to prove to the front desk clerk when checking out that I paid for parking by showing my credit card record. They should have it in their own records.
Salih
Salih, 1-night trip
10/10 Excellent
Dec 7, 2024
The hotel room was clean, nice and spacious. The location is perfect and next to metro station. The hotel is a sustainable hotel.