10/10 Exceptional
Sep 21, 2025
couple weekend sanity night
I had a pleasant stay overall. The bed was very comfortable, and I especially enjoyed the relaxing atmosphere of the restaurant and bar, where the live music was a highlight.
However, one area that could be improved is the customer service. Unlike many hotels I’ve stayed at in Europe, there didn’t seem to be much of a focus on warm greetings or friendliness toward guests. From arrival through to check-out, I didn’t feel particularly welcome, and the interaction with the receptionist felt a bit impersonal—“just ok and next” summed up the attitude.

Ma Araceli
Ma Araceli, 1-night trip