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Mangia's Brucoli, Sicily, Autograph Collection

5.0 star property
Augusta beach hotel with 5 restaurants and free children's club

Choose dates to view prices

Photo gallery for Mangia's Brucoli, Sicily, Autograph Collection

3 outdoor pools, pool umbrellas, sun loungers
5 restaurants, dinner served, Mediterranean cuisine
Exterior
5 restaurants, dinner served, Mediterranean cuisine
Terrace/patio
Located by the sea in Sicily, Mangia's Brucoli, Autograph Collection offers a rejuvenated retreat. Enjoy Mediterranean cuisine at one of the 5 on-site restaurants or unwind with archery and volleyball activities. With a playground for kids and dry cleaning/laundry services available, this hotel has something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
  • Garden
$209 nightly
The total price is $236
Oct 5 - Oct 6
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Suite, 1 Bedroom, Non-Smoking.

Swim Up Suite, 1 Bedroom, Non-Smoking. | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Swim Up Suite, 1 Bedroom, Non-Smoking.

Highlights

Private plunge pool
Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed, Sea View

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
2 bedrooms
Bathrobes
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

View from room

Junior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (View)

View from room

Junior Suite, 1 Bedroom, Non Smoking (View)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Private Pool

Deluxe Room, 1 King Bed, Non Smoking, Private Pool | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Private Pool

8.0 out of 10
Very good
(1 review)

Highlights

Private plunge pool
Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Contrada Gisira 1, Brucoli, Augusta, SR, 96010

What's nearby

  • Sanctuary of the Madonna dell'Adonai - 15 min walk - 1.3 km
  • Brucoli Bay - 17 min walk - 1.5 km
  • Augusta Airship Hangar - 8 min drive - 6.7 km
  • Santa Croce Lighthouse - 14 min drive - 10.4 km
  • Agnone Beach - 16 min drive - 11.5 km

Getting around

  • Fontanarossa Airport (CTA) - 40 min drive
  • Augusta Station - 15 min drive
  • Priolo Melilli Station - 23 min drive
  • Lentini Station - 31 min drive

Restaurants

  • ‪Lime - ‬3 min drive
  • ‪Hotel Villa dei Cesari - ‬7 min drive
  • ‪Caffè Premier - ‬8 min drive
  • ‪Scausu Grill - ‬4 min drive
  • ‪Miramare - ‬16 min walk

About this property

Mangia's Brucoli, Sicily, Autograph Collection

At Mangia's Brucoli, Sicily, Autograph Collection, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Serving Mediterranean cuisine, Mediterra is one of 5 restaurants and 2 bars/lounges. This luxurious hotel also features a free kid's club, a fitness center, and a children's pool.

At a glance

DONE

Hotel size

    • 402 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Paddleboard on site

What to do

  • Tennis
  • Volleyball
  • Archery
  • Canoe
  • Paddleboard on site
  • Horse riding nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • Built in 1970
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No elevator (single level property)
  • Well-lit path to entrance
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms.

Dining

Mediterra - This restaurant specializes in Mediterranean cuisine.
Donna Floriana - This seafood restaurant serves dinner only. Reservations are required. Open daily.
Kaigan - Onsite sushi bar. Reservations are required. Open daily.
Al Grano Pizzeria - Onsite restaurant. Reservations are required. Open daily.
Scausu Fish&Meet Grill - Onsite buffet restaurant. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.50 per person, per night

Renovations and closures

The property is closed between November 4 and April 18.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IT089001A12T6QDKUU

National rating

This property has received its official star rating from the local rating authority.

Also known as

Brucoli Village
Brucoli Village Hotel
Brucoli Village Hotel Brucoli
Brucoli Village Sicily
Village Hotel Brucoli

Frequently asked questions

Is Mangia's Brucoli, Sicily, Autograph Collection currently open?

The property is closed between November 4 and April 18.

Does Mangia's Brucoli, Sicily, Autograph Collection offer free cancellation for a full refund?

Yes, Mangia's Brucoli, Sicily, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mangia's Brucoli, Sicily, Autograph Collection?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Mangia's Brucoli, Sicily, Autograph Collection?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mangia's Brucoli, Sicily, Autograph Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Mangia's Brucoli, Sicily, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Mangia's Brucoli, Sicily, Autograph Collection and nearby?

Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a fitness center. Mangia's Brucoli, Sicily, Autograph Collection also has spa services and a garden.

Are there restaurants at or near Mangia's Brucoli, Sicily, Autograph Collection?

Yes, there are 5 onsite restaurants, featuring Mediterranean cuisine.

What's the area around Mangia's Brucoli, Sicily, Autograph Collection like?

Mangia's Brucoli, Sicily, Autograph Collection is a short 17-minute walk from Brucoli Bay and 16 minutes' walk from Ionian Sea.

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Reviews

Mangia's Brucoli, Sicily, Autograph Collection Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

8.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • The pool area was described as amazing, large, beautiful, and lovely by multiple guests. (7 reviews)
  • The property offers great dining options with friendly and helpful staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Sea
Recreation
Food
Bar
Car
Entertainment
Location

Reviews

10/10 Exceptional

Beautiful hotel

We loved staying at Mangia's Brucoli. The staff was extremely service minded and professional, the hotel is beautiful and a perfect place so spend vacation days with out three kids. Several good restaurants as well
Anders, 4-night trip

8/10 Very good

an unique site, beautiful landscape, view of the Etna and the sea all around, many private sitting to admire nature
michael, 2-night trip

8/10 Very good

Massive resort, nice location, poor room

It is an ok resort, but not with the extra finish line. We got a poor room compared with category (deluxe with sea view), it was no sea view, smaller than promised (not 25sqm), and no balcony or seating outside.
Tom, 3-night trip

10/10 Exceptional

We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families.
Danielle, 6-night trip

10/10 Exceptional

Great hotel, we really enjoyed our stay
Giles, 7-night trip

6/10 Good

Positives: - reception staff are extremely welcoming and helpful - the main pool is great - variety of food options at dinner buffet Negatives: - breakfast / dinner / poolside service is terrible, inefficient and chaotic (tables not cleared, food not replenished, no knives and forks etc) - management issue not the fault of any of the servers - generally quite dated look to the resort - rooms are too dark - no water to shower one evening - overpriced
Nathan, 7-night trip

8/10 Very good

Very Nice place but need a car to visit around this place
Sebastien, 4-night trip

10/10 Exceptional

Very nice and spacious resort

Wonderful place! Lots of space, great service, nice pool though I wish the water were warmer. I wish they had a hot tub for cooler days. The reservation restaurant wasn’t as nice as the restaurant by the ocean. The area surrounding the resort was run down, but that’s not their fault. Overall an incredible place to stay.
Gustav, 2-night trip

10/10 Exceptional

Wonderful resort

Excellent stay at newly renovated resort. Was upgraded to superior room. Friendly and helpfull staff and nice pool area. The breakfast was amazing!! All in all highly recommended.
Harald, 2-night trip

10/10 Exceptional

Expensive view to the sea and Etna, shockingly beautiful
Tuo, 5-night trip

8/10 Very good

The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options. The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped. I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
Kimberly, 5-night trip

8/10 Very good

No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture Room very dark Same selection of cheese every morning We loved the smell in the Resort and Room Very friendly and helping Staff Bed very comfortable
Laura, 5-night trip

6/10 Good

ChatGPT You said: Write to brucoli mangia hotel manager . Explain the check in was not good . The people tried to give us a room whoch was not what we booked as the porter told my partner. Then the receptionchanged the room. When I joined on Monday 28th when I joined my partner the room was clean but every day the room was not cleaned well. I took video. I called reception everyday to ask to send someone to change the sheets . The sheets where getting so dirty every day . You literally could see dots every morning but it was not changed . I took a video that the hair is everywhere . The cleaners were not cleaning the floor. Also not the floor of the shower . I have to say I stayed in diffrebt countries . The sky lounge of Mirage hotel in vegas . Its 5 star . Your hotel cleaning system definitely 2 star not suitable for some one like me who pays to stay in a clean area. The hairdryer was not working I asked for new one never recived . I asked for wine bottle opener from reception .I called them back after1 hour and they brought it after 1.30 hours. When we wanted to checkout asked for porter at 10.40 they did not sent until 11.35 I went to the reception and said we have to catch flight . Reception did not even apologised . So I have to say I did not get what I paid for . Therefore requesting a compensation or I have to open dispute. ChatGPT said: Here’s a polished and professional draft of your complaint letter to Brucoli Mangia Hotel management: Subject: Complaint Rega
Daryoush, 7-night trip

10/10 Exceptional

Rubbish everywhere run down and dirty
Mario, 11-night trip

10/10 Exceptional

Loved it! A few things could be tidied up a bit but all in all is was great and we would come again.
Jock, 1-night trip

6/10 Good

This property has definitely potential, the rooms are nice, space and looks but not clean. There was a left over of room service on the corridor when we arrived and only after we told the receptionist to clean it, it was taken away (3 days later) The food is over priced and low quality The location is very remote, there is a town next to the resort but there is not much. Overall not a real 5 star place.
Martijn, 4-night trip

10/10 Exceptional

Pros: A comfortable resort with a number of restaurants, activities and large and beautiful swimming pool. Cons: No sandy beach on site and nearby. The road from the highway to the hotel is tricky and of poor quality
Boris, 4-night trip

8/10 Very good

Ok but uneven experience

Great grounds. Lots of recreational options. Recommend booking a room with swim-up pool. Good options for food in the surrounding local area - worth exploring Brucoli and Augusta. Service was uneven - from really good (reception, cleaning) to downright unhelpful (the restaurants).
Kristian, 8-night trip

8/10 Very good

Ok hotel - great pool and sun beds

Pools and sun bed area by the ocean are amazing. Breakfast is good and the restaurants are decent. The service is not that great but I would not expect much more from a hotel in Sicily. One thing that was a disappointment was the ”boat service” to Brucoli that didn’t go a single day during our stay due to bad weather. However the weather was fine and instead we had to take a taci for 20€. Overall good stay
This is “bad weather” and “rough sea” in Sicily = no boat service
Nicole, 4-night trip

6/10 Good

Our stay

Hotel in the middle of nowhere, you need a car to go and see stuff. Hardly any entertainment. One bar at night , beer sold in small bottles or half pints. Expensive. Swimming pool amazing. Staff lovely . Room clean hit and miss. Nit good food choice on menus and restaurants booked in advance. No snack bars if you get hungry during the day/ night.
Lorraine, 7-night trip

6/10 Good

Unfortunately the staff was very slow and unsafe. The food was way too expensive for the quality. The room was also very dusty and it hadn't been vacuumed once in 7 days. You had to clear the breakfast tables yourself to get a seat. In itself a very nice hotel but the service and cleanliness really need to be improved.
Stefanie, 7-night trip

2/10 Poor

Arrived earlier than check in - told to use the facilities in the meantime and they’d call us when the room was ready. But they didn’t. Then gave us limited information at check in like eg where breakfast was. Waiters genuinely didn’t have a clue - such slow service. Worst meal of my life at Lime Bar. Staff didn’t tidy up after previous guests. The room smelt of very strong cleaning products but not in the positive sense. Corridors leading to our room reminded me of an old people’s home. Nothing about this was 5 star. Very lovely waiter at the sushi restaurant, however. He was the only positive.
Meghan, 1-night trip

2/10 Poor

Tiny rooms. I was charged a much higher price through Expedia than other sites. Hair dryer in room didn’t work. No conditioner. Less sun beds than Unico members. Poor attitude of staff. Dated pool facilities even though renovated. A sub par hotel for the low end all inclusive crowd that doesn’t need service
AMY, 1-night trip

6/10 Good

Very nice and calm place to stay. But unfortunately due to room service we were extremely disappointed. Even a cold drink get delivered two/three hours later. They don’t leave complementary water, tea bags or cups daily in room( are suppose to except more mild) Italians don’t have milk in tea so they don’t bother to leave any for guest who stay either. There is only shampoo and shower gel(no conditioner, no body lotion, toothpaste/toothbrush). The bed mattress is firm and excellent. It is very peaceful to stay there but unfortunately the room service lets the stay at this property down. When we stayed it was 46c Staff don’t check if guests are ok in this heat. No bathrobes on towels.
Rasheeda, 5-night trip

10/10 Exceptional

A spacious hotel with extensive grounds and facilities. Being May and off peak it was not full and so had a relaxed vibe. It was easy to get seated in the restaurants and bar. Service good if slow and staff very friendly. We had a small issue as our booking wasnt transmitted properly from Expedia and so it was unclear to the hotel we had booked half board. A few suggestions for improvements would be that houskeeing were a bit random about changing towels/emptying bins etc. One day our shower mat disappeared and was not replaced until the next day Our minibar was totally empty until 2 days before we were leaving (not that we used it anyway) and there was no way to spread towels out to dry. The variety on the buffet for dinner was great but hot food was not really any more than warm. If there was a way to improve this and maybe heat the pkates that would help. The black rice and sushimi we had one night as part of the buffet were particularly good. Pizza restaurant was good and we also tried the a la carte restaurant which was lovely. Great parking tip for Catania from the front desk. Thank you.
Alison, 6-night trip