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Hotel Monterey Edelhof Sapporo

4.0 star property
Luxury hotel with spa, near Sapporo Clock Tower

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Photo gallery for Hotel Monterey Edelhof Sapporo

Exterior
Sauna, hot tub, hot springs, massages
[22nd Premium Floor] Suite Room, Non Smoking | 1 bedroom, premium bedding, down comforters, desk
Sauna, hot tub, hot springs, massages
Exterior
Hotel Monterey Edelhof Sapporo puts you in a great location, within just a 10-minute walk of Sapporo TV Tower and Nijo Market. Guests can indulge in massages at the spa, and Japanese cuisine is served at 隨縁亭/ZUIENTEI, which is open for lunch and dinner. This luxurious hotel is also just a 5-minute drive from Odori Park and Tanukikoji Shopping Street. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Odori Station is 8 minutes and Nishi-Yon-Chome Stop is 12 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Self parking
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Vending machine
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
$93 nightly
The total price is $105
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for [South Building 2-12F] Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

[South Building 2-12F] Twin Room, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [South Building 2-12F] Corner Twin Room, Non Smoking

[South Building 2-12F] Corner Twin Room, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

[South Building 2-12F] Corner Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 312 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [22nd Premium Floor] Suite Room, Non Smoking

[22nd Premium Floor] Suite Room, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

[22nd Premium Floor] Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (16th - 21st floors)

Single Room, Non Smoking (16th - 21st floors) | 1 bedroom, premium bedding, down comforters, desk

Single Room, Non Smoking (16th - 21st floors)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 204 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [22nd Premium Floor] Standard Twin Room, Non Smoking

View from room

[22nd Premium Floor] Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 231 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, Non Smoking (The top floor, 2 beds)

Luxury Room, Non Smoking (The top floor, 2 beds) | 1 bedroom, premium bedding, down comforters, desk

Luxury Room, Non Smoking (The top floor, 2 beds)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 645 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room (16th - 21nd floors), Non Smoking

Semi Double Room (16th - 21nd floors), Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Semi Double Room (16th - 21nd floors), Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [22nd Premium Floor] Premium Suite Room, Non Smoking

[22nd Premium Floor] Premium Suite Room, Non Smoking | View from room

[22nd Premium Floor] Premium Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 676 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed) | 1 bedroom, premium bedding, down comforters, desk

Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 430 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people) | 1 bedroom, premium bedding, down comforters, desk

Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed) | 1 bedroom, premium bedding, down comforters, desk

Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 258 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for [22nd Premium Floor] Large Twin Room, Non Smoking

[22nd Premium Floor] Large Twin Room, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

[22nd Premium Floor] Large Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [South Building 2-12F] Twin Room, For 3 people, Non Smoking

[South Building 2-12F] Twin Room, For 3 people, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

[South Building 2-12F] Twin Room, For 3 people, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 280 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for South Corner Twin

1 bedroom, premium bedding, down comforters, desk

South Corner Twin

  • Sleeps 2

View all photos for Premium Floor Standard Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Floor Standard Twin Room

  • Sleeps 2

View all photos for South Comfort Twin

1 bedroom, premium bedding, down comforters, desk

South Comfort Twin

  • Sleeps 2

View all photos for Premium Floor Suite Room

1 bedroom, premium bedding, down comforters, desk

Premium Floor Suite Room

  • Sleeps 2

View all photos for South Triple Room

1 bedroom, premium bedding, down comforters, desk

South Triple Room

  • Sleeps 3

View all photos for Premium Floor Premium Suite Room

1 bedroom, premium bedding, down comforters, desk

Premium Floor Premium Suite Room

  • Sleeps 2

View all photos for Universal Twin

1 bedroom, premium bedding, down comforters, desk

Universal Twin

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, down comforters, desk

Standard Single Room

  • Sleeps 1

View all photos for Semi Double Room

1 bedroom, premium bedding, down comforters, desk

Semi Double Room

  • Sleeps 2

View all photos for Luxury Room

1 bedroom, premium bedding, down comforters, desk

Luxury Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, desk

Standard Twin Room

  • Sleeps 3

View all photos for Deluxe Corner Twin Room

1 bedroom, premium bedding, down comforters, desk

Deluxe Corner Twin Room

  • Sleeps 4

View all photos for Premium Floor Large Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Floor Large Twin Room

  • Sleeps 2

View all photos for South Twin

1 bedroom, premium bedding, down comforters, desk

South Twin

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, premium bedding, down comforters, desk

Standard Triple Room

  • Sleeps 3

View all photos for Deluxe Corner Quadruple Room

1 bedroom, premium bedding, down comforters, desk

Deluxe Corner Quadruple Room

  • Sleeps 4

View all photos for Deluxe Corner Triple Room

1 bedroom, premium bedding, down comforters, desk

Deluxe Corner Triple Room

  • Sleeps 3

Similar properties

Exterior

SAPPORO HOTEL by GRANBELL

  • Onsen
  • Spa
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 134 reviews
The price is $123
$110 nightly
$123 total
Sep 1 - Sep 2
SAPPORO HOTEL by GRANBELL
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About the neighborhood

Map
Nishi 1-1, Kita 2 Jyo, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 3 min walk - 0.3 km
  • Nijo Market - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Hokkaido University - 14 min walk - 1.2 km
  • Odori Park - 15 min walk - 1.3 km

Getting around

  • Sapporo Okadama Airport (OKD) - 23 min drive
  • New Chitose Intl. Airport (CTS) - 56 min drive
  • Sapporo Station - 3 min walk
  • Soen Station - 3 min drive
  • Naebo Station - 19 min walk
  • Odori Station - 8 min walk
  • Nishi-Yon-Chome Stop - 12 min walk
  • Tanuki Koji Stop - 13 min walk

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk
  • ‪北海道食市場丸海屋離 - ‬3 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬2 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬3 min walk
  • ‪Picante 札幌駅前店 - ‬2 min walk

About this property

Hotel Monterey Edelhof Sapporo

Hotel Monterey Edelhof Sapporo puts you in a great location, within just a 10-minute walk of Sapporo TV Tower and Nijo Market. Guests can indulge in massages at the spa, and Japanese cuisine is served at 隨縁亭/ZUIENTEI, which is open for lunch and dinner. This luxurious hotel is also just a 5-minute drive from Odori Park and Tanukikoji Shopping Street. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Odori Station is 8 minutes and Nishi-Yon-Chome Stop is 12 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 300 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Onsite extended parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Ski equipment rentals nearby

Working away

  • Meeting rooms
  • Conference space (1421 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 22-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs/mineral springs on site.

Dining

隨縁亭/ZUIENTEI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 for adults and JPY 2000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for JPY 1100 per night

Parking

  • Self parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hotel Monterey Edelhof
Hotel Monterey Edelhof Sapporo
Hotel Monterey Sapporo
Hotel Monterey Sapporo Edelhof
Monterey Edelhof
Monterey Edelhof Hotel Sapporo
Monterey Edelhof Sapporo
Monterey Sapporo
Sapporo Hotel Monterey
Sapporo Monterey Hotel
Monterey Edelhof Sapporo
Hotel Monterey Edelhof Sapporo Hotel
Hotel Monterey Edelhof Sapporo Sapporo
Hotel Monterey Edelhof Sapporo Hotel Sapporo

Frequently asked questions

Does Hotel Monterey Edelhof Sapporo offer free cancellation for a full refund?

Yes, Hotel Monterey Edelhof Sapporo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Monterey Edelhof Sapporo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Monterey Edelhof Sapporo?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Hotel Monterey Edelhof Sapporo?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Monterey Edelhof Sapporo and nearby?

Have fun with nearby winter activities like skiing. Hotel Monterey Edelhof Sapporo also has a spa.

Are there restaurants at or near Hotel Monterey Edelhof Sapporo?

Yes, 隨縁亭/ZUIENTEI offers Japanese cuisine.

Does Hotel Monterey Edelhof Sapporo have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Monterey Edelhof Sapporo like?

Hotel Monterey Edelhof Sapporo is in Sapporo City Centre, a short 8-minute walk from Odori Station and 16 minutes' walk from Odori Park. Travelers give top marks for the hotel's prime location.

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Hotel Monterey Edelhof Sapporo Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Breakfast
Service staff
Room

What guests liked

  • Breakfast buffet offered a wide variety of options with great quality and many choices. (17 reviews)
  • The spa area was clean, well-maintained, and offered a natural hot spring and wonderful facilities. (8 reviews)
  • The airport shuttle service was very convenient with a stop right in front of the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Very Good Hotel, Location is good!
Shu Chiu Franky, 2-night trip

8/10 Very good

Good Hotel

great location & the room & beds are clean
Jason, 3-night trip

8/10 Very good

Bon hotel
stephanie, 2-night trip

10/10 Exceptional

The location is convenient to Odori Park and market. Friendly staffs and cleanliness.
Mai, 3-night trip

10/10 Exceptional

Very nice hotel
Andrew, 1-night trip

6/10 Good

The room was clean and pleasant, and the location right next to the TV Tower was very convenient. The facilities were also decent, but there wasn't much else that stood out.
HANYONG, 1-night trip

10/10 Exceptional

Inner City, close to all facilities. Beautiful building with comfortable rooms
Catherine P, 3-night trip

10/10 Exceptional

very good palace to stay, the room is bigger than normal room of gerneral japan hotel.
BEN, 5-night trip

10/10 Exceptional

Great stay. Enjoyed it.
Lorin, 7-night trip

10/10 Exceptional

Fantastic staff and the breakfast had extensive choice! If I did visit Sapporo the next time , I will definitely stay here ! Thanks
Lakshman, 1-night trip

10/10 Exceptional

strategic location hotel in Sapporo with onsen

strategic location in centre of Sapporo. Nice onsen facility beautiful interior spacious room
caroline, 3-night trip

10/10 Exceptional

Very helpful and delightful staff. It is close to shopping, train station and tourist attractions.
Chris, 4-night trip

10/10 Exceptional

Very new and clean ,room was modern and lovely!
PRISCILLIA, 2-night trip

10/10 Exceptional

Very good hotel. Perfect location, room is very good, not small. Very clean
piyaporn, 3-night trip

10/10 Exceptional

Very good
eiji, 2-night trip

10/10 Exceptional

Clean
Andy, 3-night trip

10/10 Exceptional

Great value for money and kind staff

My girlfriend and I enjoyed a wonderful stay here. The staff were very helpful and kind to us during our stay. The rooms have all the amenities you’ll need. The spa is also great in terms of cleanliness and facilities provided. Location is very good as well. It is located a small walking distance from the central area which we liked as we preferred some privacy during the night. Overall a very pleasant and I can recommend this hotel with affordable prices. Would definitely book this hotel again!
Benny, 4-night trip

8/10 Very good

Room is big enough
Kit Mui Valencia, 4-night trip

10/10 Exceptional

Stayed at South wing. Room was very comfortable but there was no Aircon in month of May so it became quite stuffy. Service was fantastic as they came quickly to help open a window. Do note that South Wing Rooms occupants have to wear casual clothes to go to the Public Bath as the pathway is via the ground floor
Jacqueline, 3-night trip

8/10 Very good

Excellent Value Hotel, Convenient Access

It was a tremendous value‑for‑money hotel, close to the main sights and conveniently located for transport. The only downside is that while the bus from the airport stops right in front of the hotel, you have to walk one block to the ANA Crowne Hotel on the return trip. So we took a taxi to Sapporo Station instead—it cost about ¥850.
NAHM HO, 3-night trip

10/10 Exceptional

It's about 10~15min walk to the Susukino streets. But the hotel itself was very clean and quite. Public path in the hotel was also very good. Employees are very kind.
Yongki, 1-night trip

6/10 Good

Nice but older hotel. Issue with a/c and heating. 10 minute walk from station.
andrea, 3-night trip

10/10 Exceptional

Awesome service

Great service and great location! The staff were always helpful. We traveled with our 1 year old and had a lot of luggage. The hotel staff received our luggage via shipping prior to our arrival since we were traveling through different cities before arriving in Sapporo. The room was clean and had a beautiful view over the city.
2-night trip

8/10 Very good

Everything was seriously perfect , except the air con remote,which was default either sauna or fan and alternate days,then air con mode was available. We could not take the fan/sauna mode at all. So it was quite torturing for us. Hence the reason overall only 4 stars. If I could adjust the air con mode without any restrictions,then is definitely 5 stars!
PRISCILLIA, 4-night trip

4/10 Fair

Heater on blast coming into room

When we first came in, the hotel lobby was nicely decorated and the front desk staff were very friendly. It was unfortunate we were told the onsen spa was closed for cleaning one of the days we’re there, and the onsen closes everyday 10pm which is too early. The room is spacious and beds were comfy. However on the 2nd day, we came into our room with the heater blasting. Our room felt like a sauna and it was so uncomfortable! we complained to the front desk and the manager was going to our room to help. the only option given was to open the window, which was super bad since I had allergies and you can hear cars and ambulances outside. the manager gave us a fan and told us to wait until midnight for the AC to turn on. We did not enjoy our stay.
2-night trip