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Aparthotel

Residence - Palais Hörtenberg

Aparthotel with spa, near Museo Archeologico dell'Alto Adige

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Photo gallery for Residence - Palais Hörtenberg

Relax in a serene space with a sofa, armchair, and balcony offering a scenic mountain view.
Relax in a comfortable living space with a sofa and small table, leading to a scenic balcony with hillside views.
Enjoy cooking in this well-lit kitchen with a central island, microwave, and sink, plus a convenient bar seating area.
Relax in a spacious living area with a sofa, dining table, and flat-screen TV.
Relax in a serene bedroom with a large bed, wooden wardrobe, and skylight.
Surrounded by the charm of Bolzano, Palais Hörtenberg offers a warm welcome. Unwind in the sauna or steam room, indulge in spa treatments at the full-service spa, and enjoy convenient amenities like laundry facilities and free in-room WiFi. Previous guests rave about the helpful staff and ideal location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Refrigerator
  • Parking available
  • Connecting rooms available
  • Spa
  • Pet friendly
  • Air conditioning

Main amenities (9)

  • 34 apartments
  • Housekeeping (on request)
  • Full-service spa
  • Self parking
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
$205 nightly
The total price is $230
Aug 24 - Aug 25
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Studio Suite

Relax in a spacious bedroom with a large bed and wardrobe for ample storage.

Superior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment

Cozy retreat with a bed, kitchenette, and dining area, perfect for a compact stay.

Premium Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

Relax in comfort with a large bed, a matching bench, and a sofa, set against a neutral backdrop.

Superior Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Elite Apartment

Relax in comfort with a large bed, flat-screen TV, and wardrobe.

Elite Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Enjoy cooking in this well-lit kitchen with a central island, microwave, and sink, plus a convenient bar seating area.

Family Condo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Condo

Relax in a spacious living area with a sofa, dining table, and flat-screen TV.

Deluxe Condo

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Exclusive Apartment

Relax in a spacious room with a large bed, sofa, and dining area.

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Relax in a spacious room with a large bed, a desk area, and a cozy seating nook.

Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Loft

Cozy living space with a dining area, sofa, and kitchenette.

Elite Loft

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Eisenhut Boutique Hotel

  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
10.0 out of 10, Exceptional, 51 reviews
The price is $256
$226 nightly
$256 total
Total includes taxes and fees
Aug 24 - Aug 25
Eisenhut Boutique Hotel
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About the neighborhood

Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.2 km
  • Bolzano Christmas Market - 6 min walk - 0.6 km
  • Piazza Walther - 6 min walk - 0.6 km
  • Cathedral of Bolzano - 6 min walk - 0.6 km
  • Fiera Bolzano - 5 min drive - 4.9 km

Getting around

  • Bolzano/Bozen Station - 10 min walk
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 10 min walk
  • Laives/Leifers Station - 15 min drive

Restaurants

  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Hopfen & Co - ‬3 min walk
  • ‪Forsterbrau Central Bolzano - ‬3 min walk
  • ‪Ristorante Fujiya - ‬3 min walk
  • ‪Banco11 - ‬3 min walk

About this property

Residence - Palais Hörtenberg

At Residence - Palais Hörtenberg, you'll be within a 10-minute drive of Dolomites and Bolzano Christmas Market. Guests can be pampered with spa services at the spa. Nice touches like rainfall showerheads, espresso makers, and pillowtop beds with down comforters are offered up in all apartments. The helpful staff and location get great marks from fellow travelers.

Languages

English, German, Hungarian, Italian, Portuguese, Slovak

At a glance

DONE

Property size

    • 34 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 25 per day; includes in/out privileges)
    • Onsite parking limited (max 10 spaces per unit)
    • Height restrictions apply for onsite parking
    • Onsite carport
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Refrigerator (full size)
  • Microwave
  • Espresso maker
  • Cleaning supplies
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee grinder
  • Freezer

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: EUR 60.0 per day

Bathrooms

  • Shower
  • Rainfall showerhead
  • Shampoo
  • Hair dryer
  • Free toiletries
  • Soap
  • Toilet paper

Entertainment

  • 55-inch plasma TV with cable service
  • TV in a common area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Shower grab bar height (inches): 22
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 39
  • Smooth flooring in room
  • Soundproofing
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 28
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout drapes/curtains
  • Mobile key entry
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms
  • Connecting/adjoining rooms avaliable

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Spa access is available for an extra charge of EUR 55
  • Housekeeping is offered for an extra charge of EUR 25 per day
  • Towels are available for an extra charge of EUR 6 per person, per night (or guests may bring their own)

Children & extra beds

  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 24 per pet (may vary based on length of stay)

Parking

  • Covered self parking costs EUR 25 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT021008B44N7PCCP9

Also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Are pets allowed at Residence - Palais Hörtenberg?

Yes, cats and dogs are welcome. There's a charge of EUR 24 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Residence - Palais Hörtenberg?

Yes. Self parking costs EUR 25 per day. Onsite parking options include a carport (max 10 spaces per unit).

What are the check-in and check-out times at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Residence - Palais Hörtenberg and nearby?

Residence - Palais Hörtenberg has a spa.

What's the area around Residence - Palais Hörtenberg like?

Residence - Palais Hörtenberg is in Old Town Bolzano, a short 10-minute walk from Bolzano/Bozen Station and 6 minutes' walk from Bolzano Christmas Market. Travelers give top marks for the aparthotel's prime location.

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Residence - Palais Hörtenberg Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Room
Apartment
Amenities
Service staff
Parking
Bed
Shopping
Value

What guests liked

  • The property is located near plenty of dining and shopping options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to.
Joanna, 1-night trip

10/10 Excellent

Very clean and modern accommodation in Bolzano in a great location. Parking is definitely limited.
Elizabeth, 3-night trip

10/10 Excellent

very nice at reception. excellent parking in the garage. very clean, modern and spacious.
Mike, 1-night trip

10/10 Excellent

Room was very spacious and surprisingly modern. Quite comfy and quiet considering the construction in the area. Lots of dining and shopping options close by. Very accommodating staff!
Cherie, 1-night trip

10/10 Excellent

We stayed the Palais Hortenberg as a jumping off point for a Dolomites trek. It was a very comfortable and convenient place to start off and return to. We were able to store our luggage, rest and relax in a spacious room, and enjoy breakfast on our lovely terrace. We were also able to do laundry on the premises which was a big help after a long hike.
Joanna, 1-night trip

10/10 Excellent

High-tech haven located in central Bolzano! Friendly front desk team, on-site parking (for a fee), and the spacious room contributed to a comfortable stay. Lovely rain shower.
Susan, 2-night trip

8/10 Good

They should change towel’s everyday Parking is expensive
Gina, 2-night trip

10/10 Excellent

10/10! Totally exceeded our expectations, the room was very big and very new with advanced and clean facilities.
Doris, 3-night trip

10/10 Excellent

Best place to stay in Bolzano

Wonderful place to stay. We stayed with 2 children age 5 and 7 and have really enjoyed: - Located in a walking distance from train station - Free laundry service - very spacious rooms with a balcony and mountain view, very quite despite of being located on a busy street - lots of places to eat and gelato - walking distance to Cable cars - just opposite Ice man museum - 5-7 min away from nice playground - very clean hotel and staff was very friendly too.
Mrs Marina M, 3-night trip

10/10 Excellent

Excellent, efficient and friendly staff! Beautiful surroundings. We wish we could have stayed longer!
David, 2-night trip

10/10 Excellent

Everything about the property was great. Very clean, and we had an amazing view from the apartment balcony of the beautiful Bolzano. We will definitely come back here next time!

10/10 Excellent

Great spacious and clean room, all utilities included. Prime location. Late check in was a hassle in a different hotel. No room service and extra pay for fresh towels is required.
Sheli, 2-night trip

10/10 Excellent

Very modern hotel. Very clean. Indoor parking is clean and has charging station for EV. Great location. Reception does not reply to all messages sent via Expedia.
Ahmad, 4-night trip

8/10 Good

Beautiful modern hotel in old town section of Bolzano. It’s so modern that it seems like it was built five minutes ago. You don’t get a room key or a plastic card; you are assigned a six digit code to open the front door and your room. It’s almost space-age how high tech everything is; especially if you’re more used to old school hotels in Europe. We were running late for check-in - a lot of traffic on the road from Milan - and the hotel staff actually phoned us to check up. I was expecting to be able to park in the hotel’s garage, but was told the garage was full, which was a little frustrating after driving all day. However, we were able to park on the street and pay the meter. And it was super convenient to be able to walk to everything in the classic old town, plus a morning visit to the museum across the street.
Joe, 1-night trip

4/10 Poor

Overall, the stay was okay, but there are a few things that could be improved: 1. There is no telephone in the room, so it’s difficult to contact reception if you need anything. 2. Towels are not replaced if you’re staying more than one night, which is inconvenient. 3. There was no iron provided in the studio. 4. The parking situation is confusing and not clearly marked. 5. The entrance to the property is also confusing if you’re visiting for the first time. It would be very helpful if you could send clear instructions and pictures to guests by email two days before arrival.
Maha, 3-night trip

10/10 Excellent

Excellent location. Excellent and very clean accommodation.
Robin, 2-night trip

10/10 Excellent

Excellent location and super comfy
layal, 2-night trip

6/10 Okay

Perfect place to stay for holiday
Faisal, 3-night trip

10/10 Excellent

Perfect Stay

Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Alan, 2-night trip

10/10 Excellent

I would definitely stay here again.
Francine, 2-night trip

10/10 Excellent

This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.
Daniel, 3-night trip

10/10 Excellent

Would love to visit again
Christopher, 2-night trip

10/10 Excellent

Highly recommended

This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.
Rondelle, 2-night trip

10/10 Excellent

Beautiful property in the heart of the old city. Perfect place to headquarter for the Dolomites and the South Tyrol area.
Charles, 2-night trip

10/10 Excellent

We loved the large, modern room and location on the pedestrian street.
Kristina Y., 2-night trip