In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.
Victoria Station Travel Information Centre - 3 min walk - 0.3 km
Buckingham Palace - 9 min walk - 0.8 km
Big Ben - 17 min walk - 1.5 km
Trafalgar Square - 4 min drive - 2.0 km
Piccadilly Circus - 4 min drive - 2.0 km
Getting around
Heathrow Airport (LHR) - 43 min drive
London City Airport (LCY) - 44 min drive
Luton Airport (LTN) - 71 min drive
Stansted Airport (STN) - 76 min drive
Gatwick Airport (LGW) - 82 min drive
London (SEN-Southend) - 86 min drive
London Victoria Station - 3 min walk
London (ZEP-Victoria Train Station) - 3 min walk
Vauxhall Station - 20 min walk
Victoria Underground Station - 3 min walk
St. James's Park Underground Station - 10 min walk
Pimlico Underground Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Hermanos Colombian Coffee Roasters - 3 min walk
Itsu - 3 min walk
The Willow Walk - 2 min walk
Pret a Manger - 2 min walk
About this property
citizenM London Victoria Station
CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out CanteenM, which serves breakfast, lunch, and dinner. Nice touches like iPads, iPod docks, and pillowtop beds with premium linens are offered up in all rooms. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.
Languages
English
At a glance
DONE
Hotel size
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London
Frequently asked questions
Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no onsite parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travelers say the area is walkable and good for families.
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citizenM London Victoria Station Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Breakfast
Lobby
Bar
Ambience
Food
Shower
What guests liked
Breakfast was excellent, good value, and offered a wide variety of healthy options. (81 reviews)
The property offers a good selection of restaurants and dining options nearby, with many within walking distance. (13 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 4, 2025
Amazing stay
My family and I had an amazing time at CitizenM London Victoria. The food was nice. The best part was its proximity to the Victoria train station.
Emmanuel
Emmanuel, 2-night trip
10/10 Exceptional
Jul 14, 2025
Very friendly, helpful staff
Li
Li, 6-night trip
10/10 Exceptional
Jul 20, 2025
London Stay Near Victoria Station and Coach Statio
Amazing front desk staff - very helpful to travelers who were not familiar with London.
Verified traveler
2-night trip
10/10 Exceptional
Apr 25, 2025
Close to everything and the staff was awesome, will definitely stay here again
Tracy
Tracy, 6-night trip
10/10 Exceptional
Jul 20, 2025
Highly recommend!
Great stay! Check in was super easy and straightforward with the option for a late checkout with a the cost details up front. Room was exceptionally clean and the bamed was large and very comfortable. Staff were friendly and very attentive.
Laura
Laura, 1-night trip
10/10 Exceptional
Jul 28, 2025
Another great CitizenM stay
Perfect for our stay in London. Breakfast is lovely with a super variety to choose from. Location to Victoria Station helps with touring London. Love CitizenM concept.
Lorraine
Lorraine, 6-night trip
10/10 Exceptional
Apr 30, 2025
This hotel was in a great central location. The staff was excellent and the food great!
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
Jul 18, 2025
Birthday Trip
Citizen M is perfectly located next to the Victoria Staion. The hotel is very clean and comfortable. You can order food from your room, but you have to bring it up yourself. Breakfast is available, it was delicious, but a bit pricey at £20.
Overall a wonderful stay. Very clean, safe, and in a great location.
Monique
Monique, 4-night trip
10/10 Exceptional
May 24, 2025
Modern hotel in great location
Modern hotel in a great location. Check in and out was smooth and online app giving late checkout option was ideal! Room was well designed.
Deborah
Deborah, 2-night trip
8/10 Very good
May 2, 2025
Very convenient location near Victoria station. Staff was friendly and helpful.
Laura
Laura, 2-night trip
10/10 Exceptional
Apr 24, 2025
We stayed one night as a stopover in London, room was perfect. Hotel staff were helpful and friendly, location is minutes from Victoria station.
Chris
Chris, 1-night trip
10/10 Exceptional
Apr 19, 2025
Good hotel
Nice hotel. Clean and comfortable.
Umejei
Umejei, 1-night trip
10/10 Exceptional
Apr 15, 2025
Great choice for a city trip
Nina
Nina, 3-night trip
10/10 Exceptional
Apr 6, 2025
A great place, well organized and lots of staff around
Giovane
Giovane, 3-night trip
10/10 Exceptional
May 1, 2025
It has a great vibe and is close to everything . The room was very clean and comfortable. Staff is friendly and helpful.
Peggy
Peggy, 3-night trip
10/10 Exceptional
Jun 24, 2025
Great hotel, great location, good value!
Room was clean and available at promised time. We didn't have cleaning service, but I was able to get new towels when requested. 2 minute walk from Victoria Station, easy to get around London from there!
Ilene
Ilene, 4-night trip
10/10 Exceptional
Apr 7, 2025
The staff were so nice and helpful very friendly
Anchise
Anchise, 6-night trip
10/10 Exceptional
Jun 11, 2025
This hotel was perfectly located and hi-tech to the max.
If you are looking for a place close to transportation and all that is happening. Look no further.
LINDSAY
LINDSAY, 4-night trip
8/10 Very good
Jun 22, 2025
Great place
Great location, Italian rest and souvenirs just next door. Great proximity to Victoria Station and your pick ups. Lots of homeless in area but no issues with them. Hotel high tech, must know how to use computer
has food and coffee shop avail. Room small but comfortable
Samantha
Samantha, 2-night trip
10/10 Exceptional
Apr 6, 2025
Very good location! The rooms are small but very trendy and clean!
Timothy
Timothy, 1-night trip
10/10 Exceptional
May 4, 2025
So close to Victoria Station, two theatres and Buckingham Palace! Clean hotel, comfortable bed and courteous and friendly staff! Great value for the price. Loved it and will return!
Vickie
Vickie, 1-night trip
8/10 Very good
Jul 15, 2025
Loved the hotel- great location and service. Would give it a 5 except the bed was up against the window so one person had to crawl over the other to get in & out. Not real comfortable if you have to get up during the night which we did. Bed was very comfortable though.
Patricia
Patricia, 4-night trip
10/10 Exceptional
Mar 15, 2025
Really good location in the Center of London.
Miguel
Miguel, 4-night trip
10/10 Exceptional
Mar 24, 2025
I liked that evehthibg was easily accessible, walking distance, plenty of dining options, and within city center.
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
Apr 20, 2025
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!