In the heart of the business district, The Hickstead Hotel combines modern comforts with traditional charm. Savor a meal at Oak Tree Bistro, unwind in the garden or relax with dry cleaning/laundry services and free WiFi.
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
What's nearby
All England Jumping Course at Hickstead - 19 min walk - 1.7 km
Bolney Estate Winery - 5 min drive - 5.4 km
American Express Stadium - 14 min drive - 21.4 km
University of Brighton - 16 min drive - 21.4 km
University of Sussex - 18 min drive - 20.0 km
Getting around
Gatwick Airport (LGW) - 28 min drive
Burgess Hill Wivelsfield Station - 6 min drive
Hassocks Station - 8 min drive
Haywards Heath Balcombe Station - 12 min drive
Restaurants
The Sportsman Pub - 15 min walk
Starbucks - 12 min walk
The Woolpack - 3 min drive
Jupps - 3 min drive
Buon Appetito - 4 min drive
About this property
The Hickstead Hotel
When you stay at The Hickstead Hotel, you'll be within a 10-minute drive of South Downs National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Oak Tree Bistro, which serves breakfast and dinner. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
52 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite extended parking
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (700 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1910
Garden
Television in common areas
Banquet hall
Edwardian architecture
Accessibility
Wheelchair accessible
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath
Frequently asked questions
Does The Hickstead Hotel offer free cancellation for a full refund?
Yes, The Hickstead Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hickstead Hotel?
Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hickstead Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Hickstead Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Hickstead Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. The Hickstead Hotel also has a garden.
Are there restaurants at or near The Hickstead Hotel?
Yes, there's an onsite restaurant, Oak Tree Bistro.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Hickstead Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.6
Staff & service
7.4
Eco-friendliness
7.4
Property conditions & facilities
What guests liked
The property offers excellent and ample free parking with plenty of space. (9 reviews)
Breakfast was a highlight with a good variety and excellent quality. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Bathroom
Location
Value
Shower
Parking
Weather
Restaurant
Reviews
8/10 Very good
Sep 17, 2025
Very friendly staff. Ser
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Jun 6, 2025
Crew enjoyed the stay, comfortable and good food.
Tyron
Tyron, 2-night trip
8/10 Very good
Jun 21, 2025
Very good value stay! Would definitely stay again.
Danielle
Danielle, 1-night trip
10/10 Exceptional
Sep 6, 2025
Excellent service!
Hickstead hotel is very welcoming and a home from home. All the double rooms are extra spacious compared to peer hotels, with the added benefit of dining table and business desk…ideal for business travellers. Luxurious and comfortable King size beds! Highly recommended.
Paul W
Paul W, 1-night trip
10/10 Exceptional
Sep 1, 2025
Lovely stay
My husband has to use a walker, they even put a ramp in s that he could get in the bar. I have never stayed anywhere the staff were so friendly without being pushy. Our dogs were made welcome, I cannot speak highly enough for them.
Lorraine
Lorraine, 1-night trip
10/10 Exceptional
Sep 19, 2025
Good
All fine. Clean and efficient
Colin
Colin, 1-night trip
10/10 Exceptional
Aug 9, 2025
Hotel
Friendly, clean and spacious room
Stephen
Stephen, 2-night trip
8/10 Very good
Aug 2, 2025
Everyone was very nice and helpful. The hotel is a little older but nice and clean.
Susan
Susan, 1-night trip
6/10 Good
Sep 19, 2025
The bed was to firm for me.
Charles
Charles, 1-night trip
8/10 Very good
Jul 31, 2025
Nice hotel with good service. Only downside being the uncomfortable bed
Clive
Clive, 3-night trip
8/10 Very good
Jul 26, 2025
Tired hotel but excellent service
Friendly, helpful and chatty staff. Rooms were a bit tired looking and could hear everything in the room next door but overall, had a good time
C
C, 1-night trip
10/10 Exceptional
Aug 9, 2025
Very satisfied stay.
Booked for my Grandparents, second time they have stayed. They were once again very happy. Complimented the layout and facilities of the hotel. Very happy with the room. Most of all the staff are all friendly, accommodating and very helpful. Really loved the breakfast too.
Joshua
Joshua, 1-night trip
8/10 Very good
Sep 6, 2025
OK stay marred by noise from next door.
Very nice hotel with lovely staff on reception. The room was very big with a table and chairs and was in good decorative condition. What spoilt it for me was the noise coming from the next door room which went on until 1.30am.
Judith
Judith, 1-night trip
10/10 Exceptional
May 25, 2025
Amazing stay as always
Mandy
Mandy, 1-night trip
10/10 Exceptional
Jun 16, 2025
Loved the staff very friendly and courteous
Angela
Angela, 4-night trip
4/10 Fair
Sep 14, 2025
The hotel is dated.and tired; the service is poor. Our non-smoking room was previously a smoking room, so it smelled like a working men's club from the 1970s. But worst of all, the price of the room was ridiculously expensive.
Michael
Michael, 1-night trip
8/10 Very good
May 30, 2025
Clean, quiet, comfortable rooms. Easy access and ample free parking. Great accommodation for a great price.
Claire
Claire, 1-night trip
10/10 Exceptional
Jun 12, 2025
Warm welcome, comfortable and quiet room.
Andrew
Andrew, 1-night trip
4/10 Fair
Aug 26, 2025
The hotel is overpriced for the standard of the rooms. The Rooms are very basic, and the bathrooms are in poor condition. very uncomfortable pillows too!
Verified traveler
1-night trip
10/10 Exceptional
May 8, 2025
Best place to stay
Good place to stay. Nice clean and quiet.
Saad
Saad, 3-night trip
10/10 Exceptional
May 2, 2025
We have stayed here a number of times and always find it a nice place to stay. The staff are helpful and friendly and the rooms very comfortable.
Caroline
Caroline, 1-night trip
8/10 Very good
Sep 8, 2025
Good - but not perfect
Lovely room (at a good price). Getting the right temperature in the shower was difficult. The replacement of towels each day is not eco-friendly. The fact that the restaurant was not available on a Sunday evening was very inconvenient.