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Peppers The Hills Lodge

4.5 star property
Suburban hotel in Sydney with spa and restaurant

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Outdoor banquet area
Property preview
Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk
Indoor wedding
Front of property - evening/night
Escape to Peppers The Hills Lodge, a luxury hotel nestled in Castle Hill. Enjoy 18 holes of golf, bask in the sun on the seasonal outdoor pool with loungers, or indulge at Nobles Restaurant and Bar for breakfast and dinner. Relax with dry cleaning/laundry services and helpful staff who will make your stay unforgettable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$113 nightly
The total price is $125
Oct 12 - Oct 13
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Lodge)

Suite (Lodge) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room (Bath & Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, Multiple Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Parking available
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8.4 out of 10, Very Good, 1,012 reviews
$90 nightly
The price is $100
Sep 29 - Sep 30
Total with taxes and fees
Visy Dior Hotel
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About the neighborhood

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154

What's nearby

  • Norwest Business Park - 2 min walk - 0.2 km
  • Castle Hill Country Club - 10 min walk - 0.9 km
  • Hillsong Church - 16 min walk - 1.3 km
  • Norwest Private Hospital - 3 min drive - 2.7 km
  • Westmead Hospital - 12 min drive - 10.4 km

Getting around

  • Sydney Airport (SYD) - 53 min drive
  • Sydney Marayong Station - 8 min drive
  • Sydney Seven Hills Station - 9 min drive
  • Sydney Toongabbie Station - 9 min drive
  • Norwest Station - 15 min walk
  • Hills Showground Station - 23 min walk

Restaurants

  • ‪Cafe J - ‬18 min walk
  • ‪Coffee Traders - ‬10 min walk
  • ‪Lollipops Playland & Cafe - ‬4 min walk
  • ‪Gloria Jean's Coffees - ‬6 min walk
  • ‪Nexus Cafe - ‬8 min walk

About this property

Peppers The Hills Lodge

Adjacent to a golf course, Peppers The Hills Lodge is a great choice for a stay in Sydney. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Nobles Restaurant and Bar serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is close by: Norwest Station is just 15 minutes by foot.

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Free use of nearby fitness center
  • Golf lessons nearby
  • Rock climbing nearby

Working away

  • Meeting rooms
  • Conference center (1938 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Tudor architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

Dining

Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October to March
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Barclaycard
Cashless transactions are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Does Peppers The Hills Lodge offer free cancellation for a full refund?

Yes, Peppers The Hills Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Peppers The Hills Lodge?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Peppers The Hills Lodge?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Peppers The Hills Lodge?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Peppers The Hills Lodge and nearby?

Have fun with nearby activities such as rock climbing and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. Peppers The Hills Lodge also has a garden.

Are there restaurants at or near Peppers The Hills Lodge?

Yes, there's an onsite restaurant, Nobles Restaurant and Bar.

What's the area around Peppers The Hills Lodge like?

Peppers The Hills Lodge is a short 1-minute walk from Norwest Business Park and 19 minutes' walk from Hillsong Church.

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Reviews

Peppers The Hills Lodge Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Restaurant
Public transport
Value
Bar

Reviews

10/10 Exceptional

Worth the stay

It was great as always, staff are friendly and helpful.
Steaven, 1-night trip

10/10 Exceptional

Comfortable

Easy check in. Pleasent staff, under cover free parking, quiet room, comfy bed and pillows.
Elaine, 1-night trip

10/10 Exceptional

Clean and comfortable with specious rooms. Breakfast was delicious and plenty of parking
Emily, 2-night trip

10/10 Exceptional

Always a lovely stay. Friendly helpful staff, lovely linen, comfortable.
Julie, 4-night trip

10/10 Exceptional

Staff were great, room was spacious
Lindsay, 2-night trip

10/10 Exceptional

A comfortable and quiet spot. Absolutely comfortable beds! Spacious room, too. Couldn’t fault the place on presentation. Enjoyed excellent sleep.
Ruth, 1-night trip

10/10 Exceptional

Great trip really enjoyed the accomadation
Amelia, 1-night trip

10/10 Exceptional

I would love to visit again
Azmie, 1-night trip

10/10 Exceptional

Good place to stay. Not far from Castle Hill Showground.
Roslyn, 1-night trip

10/10 Exceptional

Great staff, quiet surroundings terrific stopover when visiting or driving through Sydney
Victor, 1-night trip

10/10 Exceptional

Great hotel. Highly recommend
debbie, 2-night trip

10/10 Exceptional

Great service
Michael, 1-night trip

6/10 Good

I was unhappy that they did not transfer a breakfast that I had paid for to the additional day stay. Receptionist very unhelpful.
Edward, 1-night trip

10/10 Exceptional

Great property.....convenient, clean, spacious rooms, welcoming staff.
Ann Stacia, 1-night trip

10/10 Exceptional

We always find the property well maintained Staff are helpful and friendly Rooms are lovely and plenty of space clean and tidy. Thankyou
Garry, 3-night trip

10/10 Exceptional

The whole place was amazing from the foyer to the rooms
Darren, 2-night trip

8/10 Very good

Beautiful area
Maureen, 2-night trip

10/10 Exceptional

It was a great place to stay
Lee, 1-night trip

10/10 Exceptional

A lovely place to stay very convenient location.
Lynne, 1-night trip

10/10 Exceptional

Very comfortable, well presented, spacious rooms & friendly, helpful staff
Dana, 2-night trip

10/10 Exceptional

Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Lee, 2-night trip

10/10 Exceptional

Terrific venue with excellent rooms.
Brett, 1-night trip

10/10 Exceptional

The rooms are comfortable and the staff is very helpful and polite.Restaurant has good food, but the menu isn't extensive
Cary, 1-night trip

10/10 Exceptional

Always enjoy our stay.
Fiona, 1-night trip

6/10 Good

Average stay

It was average. It was advertised as having a heated pool, but when we asked, it was solar powered and being cleaned, so we weren’t able to use it. There was no wifi in the room. There was a note in the room to say what network to connect to, we called reception to ask, the receptionist sighed and said it’s not working. No apology, and poor delivery. We arrived early, my husband asked could we check in (3pm feels late for a check in), the same receptionist wasn’t too keen to help. I called beforehand to ask if the kitchenette in the room had pots and pans, the reception said “probably not”. There were pots and pans in the room, which would have changed our plans slightly as we have a toddler. I’ve worked in hotels and it seemed they just had poor reception staff. When we checked out, we spoke to a lovely woman - so maybe it was just bad luck Not worth the money
Luke, 1-night trip