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DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near i-City

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Photo gallery for DoubleTree by Hilton Shah Alam i-City

Exterior
Exterior
Restaurant
Arcade
Exterior
Located near i-City, DoubleTree by Hilton Shah Alam i-City offers luxurious comfort and relaxation. Savor a meal at one of the 3 on-site restaurants, unwind with aromatherapy at eforea Spa, or soak up the sun by the outdoor pool with a swim-up bar. Helpful staff have left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Spa
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
$69 nightly
The total price is $77
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Parking available
  • Internet access
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8.6 out of 10, Excellent, 1,005 reviews
$74 nightly
The price is $81
Oct 10 - Oct 11
Total with taxes and fees
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About the neighborhood

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 2 min walk - 0.2 km
  • Central i-City Shopping Centre - 3 min walk - 0.3 km
  • Sri Maha Mariamman Temple - 9 min walk - 0.8 km
  • AEON Mall Bukit Raja - 19 min walk - 1.6 km
  • Wet World Shah Alam - 5 min drive - 5.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur Bukit Badak KTM Komuter Station - 8 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 10 min drive

Restaurants

  • ‪CHAGEE - ‬12 min walk
  • ‪Sushi Zanmai - ‬10 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Makan Kitchen - ‬6 min walk
  • ‪Axis Lounge - ‬6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

DoubleTree by Hilton Shah Alam i-City offers a fantastic location, putting you just steps from i-City. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MYR 5 per day)
    • Secured covered onsite valet parking (MYR 50 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MYR 30 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children

Children & extra beds

  • Rollaway beds are available for MYR 118.80 per night

Parking

  • Covered self parking costs MYR 5 per day
  • Covered valet parking costs MYR 50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Shah Alam i-City?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Shah Alam i-City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?

Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?

DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.

Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?

Yes, there are 3 onsite restaurants.

What's the area around DoubleTree by Hilton Shah Alam i-City like?

DoubleTree by Hilton Shah Alam i-City is a short 1-minute walk from i-City and 12 minutes' walk from Central i-City Shopping Centre.

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Reviews

DoubleTree by Hilton Shah Alam i-City Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Shopping malls
Restaurant
Location

Reviews

10/10 Exceptional

The place is very clean and friendly
1-night trip

10/10 Exceptional

Hotel staff is very friendly the room is ok
May Lin, 2-night trip

8/10 Very good

the breakfast buffet has few options
Stephen, 2-night trip

10/10 Exceptional

Great place to stay. staff is so friendly and welcoming.
Nisha, 14-night trip

10/10 Exceptional

Had a great stay at the Double Tree Shah Alam I-City. Outstanding service from the front desk, room service, restaurant, fitness team and security staff. The rooms were clean, modern and new. The Central mall next door is a plus. Will return next time I visit.
Daniel, 2-night trip

6/10 Good

Close to central shopping
Srila, 10-night trip

10/10 Exceptional

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Alex, 3-night trip

8/10 Very good

Good customer service. Wifi slow to activate for foreign mobiles. It advertised the room for three but actually small to fit another bed in.
Hong Shuen, 2-night trip

10/10 Exceptional

Nice experience
Emmanuel, 2-night trip

10/10 Exceptional

Perfect hotel
Sari, 2-night trip

10/10 Exceptional

Great place for business stay

Good food and hotel rooms were clean and spaces.
Germaine, 3-night trip

10/10 Exceptional

Nice room layout and setting. Comfortable bed and clean.
Teng Hwai, 3-night trip

10/10 Exceptional

Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Shamika, 1-night trip

2/10 Poor

Overall reviews

Their breakfast taste not good and recommended. Better to eat their neighbor shopping mall. While Local tax charged via my Credit Card, no one explained me during check-in.
1-night trip

10/10 Exceptional

Every one that worked there was the nicest person I met!
Joshu, 4-night trip

10/10 Exceptional

It is clean and well maintained, whatever you need they will send their workers to help you
Lima, 1-night trip

10/10 Exceptional

The hotel building and facilities are relatively new. Breakfast was excellent, with lots of varieties. Make sure you ask for a room with window view of the theme park. The view of the lights of the theme park and people playing in the theme park is gorgeous. There's the new big mall Central icity just 3 mins walking distance from the hotel. I LOVE this mall, it has everything you would need or want to buy. The mall is also very spacious, lots of shops and dining areas, and very clean as well. I stayed at this hotel for 4 nights and I love the experience.
Muhammad, 4-night trip

10/10 Exceptional

Very friendly staff
Nisha, 3-night trip

8/10 Very good

Easy access to the mall and get stuff that u need. Which just beside the hotel.
Esther, 4-night trip

10/10 Exceptional

Excellent property
Paul, 9-night trip

10/10 Exceptional

This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Fazeel, 5-night trip

10/10 Exceptional

Brand new and impressive property Great views
gavin, 1-night trip

10/10 Exceptional

Great job!
Intan Juliana, 2-night trip

8/10 Very good

not bad .good.
JOE, 2-night trip

10/10 Exceptional

Great place

Good location with proximity to F&B and shopping It will be nice if they have a curtain or blind between the toilet and bedroom
LEE, 1-night trip