DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near i-City

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Restaurant
Exterior
Lobby
Located near i-City, DoubleTree by Hilton Shah Alam i-City offers luxurious comfort and relaxation. Savor a meal at one of the 3 on-site restaurants, unwind with aromatherapy at eforea Spa, or soak up the sun by the outdoor pool with a swim-up bar. Helpful staff have left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Gym
  • Bar
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
$69 nightly
The total price is $77
Nov 25 - Nov 26
Total with taxes and fees

Why we love this property

Spa sanctuary
This hotel features a full-service spa with daily treatments, couples rooms, and aromatherapy. A steam room and 24-hour gym complete this wellness sanctuary.
Delicious dining options
Culinary delights await at 3 restaurants, with a cafe for casual bites and a bar for relaxation. Enjoy buffet breakfasts or book intimate private dining.
Plush sleep essentials
Drift between custom-selected pillows in a cocoon of blackout drapes. Bathrobes, turndown service, and minibar complete the luxury hotel experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

King Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Deluxe Room Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 2 min walk - 0.2 km
  • Central i-City Shopping Centre - 3 min walk - 0.3 km
  • Sri Maha Mariamman Temple - 9 min walk - 0.8 km
  • AEON Mall Bukit Raja - 19 min walk - 1.6 km
  • Wet World Shah Alam - 5 min drive - 5.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur Bukit Badak KTM Komuter Station - 8 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 10 min drive

Restaurants

  • ‪CHAGEE - ‬12 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Doubletree Hotel Lobby - ‬6 min walk
  • ‪Tosca Trattoria - ‬6 min walk
  • ‪Pedas Manis - ‬5 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

DoubleTree by Hilton Shah Alam i-City offers a fantastic location, putting you just steps from i-City. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MYR 5 per day)
    • Secured covered onsite valet parking (MYR 50 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MYR 30 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children

Children & extra beds

  • Rollaway beds are available for MYR 118.80 per night

Parking

  • Covered self parking costs MYR 5 per day
  • Covered valet parking costs MYR 50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Shah Alam i-City?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Shah Alam i-City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?

Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?

DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.

Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?

Yes, there are 3 onsite restaurants.

What's the area around DoubleTree by Hilton Shah Alam i-City like?

DoubleTree by Hilton Shah Alam i-City is a short 1-minute walk from i-City and 12 minutes' walk from Central i-City Shopping Centre.

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DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Shopping malls
Restaurant
Location

What guests liked

  • Breakfast was excellent with a variety of options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The best hotel in this area
Yuya, 1-night trip

10/10 Exceptional

Nice place
Intan Juliana, 1-night trip

10/10 Exceptional

Hotel staff is very friendly the room is ok
May Lin, 2-night trip

10/10 Exceptional

Great place to stay. staff is so friendly and welcoming.
Nisha, 14-night trip

10/10 Exceptional

It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
1-night trip

10/10 Exceptional

Every one that worked there was the nicest person I met!
Joshu, 4-night trip

10/10 Exceptional

Perfect hotel
Sari, 2-night trip

10/10 Exceptional

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Alex, 3-night trip

10/10 Exceptional

Nice experience
Emmanuel, 2-night trip

10/10 Exceptional

Brand new and impressive property Great views
gavin, 1-night trip

8/10 Very good

Easy access to the mall and get stuff that u need. Which just beside the hotel.
Esther, 4-night trip

10/10 Exceptional

Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Shamika, 1-night trip

10/10 Exceptional

Very good location

Staff very hospitable, amazing as always. Location next to shopping mall, good restaurants and varied entertainment places. Try get rooms facing I-City Park
Ramlan, 2-night trip

10/10 Exceptional

I will definitely give the hotel rate 100/10 Love it and very friendly staff and my room smells great so clean.. i will definitely book again and will consider this my to go hotel in KL 👍🙏

10/10 Exceptional

Marvellous

Amazing experience..will come again
NOR HANANI, 1-night trip

10/10 Exceptional

This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Syeda, 10-night trip

10/10 Exceptional

This is a brand new property in shah alam Icity. It is a lil far from the airport but a beautiful property.
Faiyaz, 3-night trip

10/10 Exceptional

New hotel with a very nice pool for families. Staffs are well trained and very professional. The location is a little bit off if you are in KL for holiday. However, I will stay in this hotel for my next visit as Grab in MY is cheap enough.
xia feng, 3-night trip

10/10 Exceptional

Great place but don’t expect much to chill out

Location is good due to close proximity to mall and airport. Shopping and F&B at mall needs to improve with better quality food and better shopping experience . To give you an idea Setia city mall is much better . Night surrounding can be boring otherwise generally satisfactory .
Albert Lee, 3-night trip

6/10 Good

Good but not so good.

Everything was great except for service. Food service was not good, staff not knowledgable.
Kulbir, 5-night trip

8/10 Very good

Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore) Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
ST, 2-night trip

10/10 Exceptional

Breakfast very nice and staff very friendly
John, 5-night trip

10/10 Exceptional

The place is very clean and friendly
1-night trip

2/10 Poor

中等偏下

前台,housekeeping華人員工都很nice。 預定了雙床,checkin被馬來女告知沒有,需要附加SGD70+tax+服務費/晚。附加床及其陳舊有異響。 房間空間大,但設施陳舊,低樓層下水道異味大以及有甲殼類動物。 總體體驗不佳。
3-night trip

10/10 Exceptional

房間景觀視野很美,床很舒服 服務人員很親切
Hualing, 4-night trip