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Vila Galé Santa Cruz

4.0 star property
Santa Cruz hotel with 2 restaurants and spa

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Photo gallery for Vila Galé Santa Cruz

Terrace/patio
Buffet
View from room
Sauna, hot tub, steam room, Turkish bath, body treatments
Interior entrance
Perched by the ocean, Vila Galé Santa Cruz offers a tranquil retreat. Savor Italian cuisine at one of the two on-site restaurants, unwind with a hot stone massage at the spa, or enjoy cycling and fitness classes. With an indoor pool, outdoor pool and free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
$210 nightly
The total price is $223
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Twin Room, Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View (Single Use)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Sea View (Single Use)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 248 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Single Use)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room (Single Use)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 248 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room (with Extra Bed, 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room (with Extra Bed, 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double or Twin Room, Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Double or Twin Room, Sea View

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Sea View (with Extra Bed, 3 Adults)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Sea View (with Extra Bed, 3 Adults)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 495 sq ft
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room (with Extra Bed, 3 Adults)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room (with Extra Bed, 3 Adults)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room Single Use, Sea View

View from room

Premium Double Room Single Use, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 248 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
Rua de Sao Fernando, 5, Santa Cruz, 9100-157

What's nearby

  • Palmeiras Beach - 2 min walk - 0.2 km
  • Machico Beach - 6 min drive - 6.5 km
  • Reis Magos Beach - 6 min drive - 6.5 km
  • Madeira Botanical Garden - 12 min drive - 14.0 km
  • Funchal Farmers Market - 14 min drive - 14.8 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 7 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬2 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬2 min walk

About this property

Vila Galé Santa Cruz

Bring the kids when you stay at Vila Galé Santa Cruz in Santa Cruz and they can enjoy the free kids' club. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages or body treatments. Other highlights at this eco-certified hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.

All inclusive

All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 262 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 10.00 per day)
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (9580 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

Dining

Versatil - Onsite restaurant.
Inevitavel - This restaurant specializes in Italian cuisine.
Soul and Blues - Onsite bar.
Euforia - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 10.00 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 1012

Also known as

Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Vila Galé Santa Cruz offer free cancellation for a full refund?

Yes, Vila Galé Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Vila Galé Santa Cruz?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Vila Galé Santa Cruz?

Sorry, pets aren't allowed.

Is parking offered on site at Vila Galé Santa Cruz?

Yes. Self parking costs EUR 10.00 per day.

What are the check-in and check-out times at Vila Galé Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Vila Galé Santa Cruz?

No, this hotel doesn't have a casino, but Madeira Casino (18-min drive) is nearby.

What is there to do at Vila Galé Santa Cruz and nearby?

Have fun with activities like hiking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Vila Galé Santa Cruz also has 2 bars, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Vila Galé Santa Cruz?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

Does Vila Galé Santa Cruz have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Vila Galé Santa Cruz like?

Vila Galé Santa Cruz is a short 2-minute walk from Palmeiras Beach and 13 minutes' walk from Aquaparque Madeira.

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Vila Galé Santa Cruz Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Airport
Service staff
Breakfast
Location
Room
Water
View
Beach
Towns
Bed

What guests liked

  • Breakfast options were plentiful and accommodating with something for everyone. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended
Souabeh H, 1-night trip

10/10 Excellent

We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing.
Susy, 1-night trip

10/10 Excellent

Great pool area, great food, very relaxing atmosphere
Natalie, 5-night trip

8/10 Good

Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Hasan, 1-night trip

2/10 Terrible

Be aware if you are booking for a family of 4 people. This hotel will charge you for the family room and never provide you such thing. You will get 2 separate rooms and your minor children will be staying alone unless you split up your family one parent with each child. This is what happened to us. I contacted Expedia and they said there is nothing they could do. My advice is book somewhere else that actually provides you the room you paid for and not double book people for maximum profit and leave you to deal with your losses as well as ruin your time with your family by separating you into different rooms. I would give zero stars if that was an option. Also worst ever customer service of my life. I wish Expedia would choose more honest partners, first time having an issue like this, and being told sorry there is nothing we can do.
Tarek El, 6-night trip

10/10 Excellent

Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Andrew, 3-night trip

10/10 Excellent

Perfect hotel for a short golf holiday

Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club.
Jukka, 3-night trip

10/10 Excellent

Airport Perfect!

This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
Susan M, 1-night trip

10/10 Excellent

Clean hotel with ocean view, 5 min from the airport
Leonid, 1-night trip

8/10 Good

Very quiet and convenient
Abhay, 2-night trip

8/10 Good

Large, clean facility, close to restaurants and airport. Just a bit noisy.
Clare, 1-night trip

10/10 Excellent

Pleasant stay

Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Alan, 1-night trip

10/10 Excellent

Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
Marrla, 4-night trip

6/10 Okay

Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
ALBERTO, 6-night trip

8/10 Good

Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
Stephen, 3-night trip

10/10 Excellent

The creek that runs near the building was not clean! It smells at times . Has nothing to do with the property I. Want to thank you . I hope to be back soon! I enjoyed Thank you agian .
Manuel Aveiro, 20-night trip

6/10 Okay

We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it's sort of a "resort-style" hotel but just didn't hit the mark on actual service. Don't get me wrong, the hotel is nice, the views are great and right on the beach... it's just the beach is all rock and stone so you can't really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe's type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I'm sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
Daniel, 3-night trip

6/10 Okay

Antonio Santos, 7-night trip

10/10 Excellent

Tina, 1-night trip

6/10 Okay

Mauro, 2-night trip

6/10 Okay

1-night trip

10/10 Excellent

The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again.
Melanie, 1-night trip

8/10 Good

Noreen, 1-night trip

10/10 Excellent

Natalie, 6-night trip

8/10 Good

MARIE-CHRISTINE, 1-night trip