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Villas Santander - Deluxe Stay

3.0 star property
Hotel with restaurant, near Paseo Cayala

Choose dates to view prices

Photo gallery for Villas Santander - Deluxe Stay

Restaurant
Exterior
Exterior
Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Terrace/patio
Located near Paseo Cayala, Villas Santander - Deluxe Stay offers a tranquil retreat. Explore the garden, unwind with a drink at the bar or indulge in local cuisine for breakfast. With high-speed WiFi and luggage storage available, previous guests have praised this hotel’s attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Blackout drapes/curtains
  • Limited housekeeping
$30 nightly
The total price is $37
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Smart TV
Portable fan
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Laundry detergent
  • 210 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Portable fan
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio

Premium Studio | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Premium Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Smart TV
Portable fan
  • 380 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

Highlights

Soundproofed
Smart TV
Portable fan
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Laundry detergent
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking available
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7.8 out of 10, Good, 63 reviews
$34 nightly
The price is $41
Dec 7 - Dec 8
Total with taxes and fees
Villa Sicilia
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About the neighborhood

Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 3 min drive - 2.5 km
  • U.S. Embassy in Guatemala - 3 min drive - 2.8 km
  • La Aurora Zoo - 3 min drive - 3.2 km
  • Paseo Cayala - 4 min drive - 2.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪Oakland Park - ‬4 min drive
  • ‪Arbol de la Vida - ‬6 min walk
  • ‪Be Café - ‬15 min walk

About this property

Villas Santander - Deluxe Stay

When you stay at Villas Santander - Deluxe Stay, you'll be within a 10-minute drive of U.S. Embassy in Guatemala and La Aurora Zoo. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Height restrictions apply for onsite parking
    • Free offsite parking within 49 ft
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Wine tasting room
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels

Home comfort

  • Portable fan
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately GTQ 23 to 44 per person

Renovations and closures

The property is closed between April 5 and April 6.

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay currently open?

The property is closed between April 5 and April 6.

Are pets allowed at Villas Santander - Deluxe Stay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Villas Santander - Deluxe Stay?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Villas Santander - Deluxe Stay and nearby?

Villas Santander - Deluxe Stay has a garden.

Are there restaurants at or near Villas Santander - Deluxe Stay?

Yes, there's an onsite restaurant.

What's the area around Villas Santander - Deluxe Stay like?

Villas Santander - Deluxe Stay puts you in Zona 10, in the heart of Guatemala City. Popular attractions include U.S. Embassy in Guatemala, which is 5 minutes away by car.

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Villas Santander - Deluxe Stay Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Elevator
Service staff
Restaurant
Bathroom
Location

Reviews

8/10 Very good

Adequate for one night coming in or going out of GC
James, 1-night trip

10/10 Exceptional

Highly recommended!!

I definitely would come back, really good environment, people , respectful, and friendly
Byron, 10-night trip

10/10 Exceptional

BBB
Javier, 1-night trip

10/10 Exceptional

Excellent costumer service
Jorge Alberto, 4-night trip

10/10 Exceptional

Awesome
Jose, 1-night trip

10/10 Exceptional

Very clean

8/10 Very good

.
Luis, 2-night trip

2/10 Poor

To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
Marco, 2-night trip

8/10 Very good

Ok

It was ok. A trash can in the room it would it be nice. We had to use the small bathroom trash can. We ask for a bathroom mat because there was none. No key to lock the balcony door.
Luis, 4-night trip

6/10 Good

There was a strong smell in the bathroom and nothing was done to rid of it… they sprayed something but the odor was coming out of the drainage. Not good
Sergio, 1-night trip

2/10 Poor

They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Xavi, 1-night trip

6/10 Good

Had to walk multiple inclined steps to and from room, pillow cases were dirty. Not for elderly, handicapped or out of shape person.
Edward, 1-night trip

10/10 Exceptional

良い滞在

概ね問題ありません。深夜帯もスタッフが常駐しています。設備がやや古い。
Takefumi, 4-night trip

6/10 Good

El personal es muy apático, no te ayudan a resolver ninguna duda.
Enrique, 1-night trip

10/10 Exceptional

Me gusto su ambiente tranquilo, perfecto para descansar bien, es accesible a los centros comerciales.
Nora, 1-night trip

8/10 Very good

Bonito lugar, con algunos detalles, pero la administración está trabajando para mejorarlas instalaciones, me quedaría una vez más para ver cómo queda la remodelación de recepción
José Antonio, 5-night trip

4/10 Fair

Está en remodelación lo que hace incómoda la estancia. La atención del personal no es buena.
Stefanie, 4-night trip

8/10 Very good

Thbaks
Luis Alberto, 4-night trip

6/10 Good

Hi, just wanted to share some feedback about my stay. The property had a lot of noise early in the morning, ( construction) which made it hard to rest after a late check-in. Also, there was no snacks or beverages available, and there were too many stairs to get to the room, which was a bit inconvenient. Thank you for your attention.
Alex, 1-night trip

10/10 Exceptional

Highly recommended
Thierno Sadou, 1-night trip

2/10 Poor

Nunca responden el teléfono por error yo hice doble reservación y me comunique con expedia y me dijeron que se tenían que comunicar con el hotel y que hotel me tenia que retornar el dinero de una reservación nunca responden el teléfono
Daniel, 1-night trip

2/10 Poor

Las habitaciones están sucias y las condiciones están malas
Walter, 1-night trip

2/10 Poor

Muy malo , sucio , la cama muy mal estado , y sucio
Josefina, 5-night trip

2/10 Poor

Desde la recepción muy mal estaba un hombre mono profesional , la entrada muy mal aspecto , y habitación cama muy mal estado cubrecamas viejos y feos y lo último con cucarachas
Cucarachas
Edgar, 4-night trip

2/10 Poor

Terrible experience. I do not recommend this place under any circumstances. The most alarming issue is the entrance to the “hotel.” There is no reception or lobby. Access is through a garage door, which stays closed during the day. To get in, you have to call a phone number and wait for someone to open it. This is a serious security concern. When I checked in, I had to wait on the street for about 10 minutes with my luggage before someone finally opened the door. The staff was rude from the moment I arrived. There is absolutely no customer service. The facilities are in awful condition: there was no running water in the bathroom, and the toilet didn’t work. On top of that, the place is extremely noisy, and getting any rest is nearly impossible. If you're looking for peace, safety, or even basic respect, this is not the place for you. Avoid this place. Guatemala has far better options for the same price or less.
Jose, 3-night trip