The gal behind the desk was not friendly at all, no smiles. I felt as if I were bothering her when we checked in. We requested a first floor room and were told none were available due to remodeling. We also requested a handicap room, so she changed our room number before we went upstairs. The handicap room had two queen beds. We requested a king, so back to the check in person and she was not happy she had to change our room. The room was in need of remodeling, and there was dust on the dresser (if you can call it that, looks like it came from Goodwill). Hallways needed to be vacuumed, doors were all scraped at the bottom, the room was in sad shape. Bed was comfortable. Breakfast was mediocre, the eggs tasted terrible.