Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
At a glance
DONE
Hotel size
70 rooms
Arranged over 04 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves dinner only. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.
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Reviews
The Carlton Hotel Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6
Cleanliness
7.8
Location
6.8
Staff & service
5.0
Eco-friendliness
5.0
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Shower
Elevator
Budget
Value
Bathroom
Reviews
8/10 Very good
Sep 8, 2025
Great night stay at Carlton Hotel
Staff on reception were friendly and helpful and check-in was quick and easy. My room contained everything I required during my stay.
Marc
Marc, 1-night trip
8/10 Very good
Aug 14, 2025
Ideal for an overnight stay before getting the ferry from Dover the next day
Richard
Richard, 1-night trip
8/10 Very good
Aug 27, 2025
Handy for the Channel Tunnel.
A basic hotel. Good value. An easy walk to shops and a few restaurants.
John
John, 1-night trip
2/10 Poor
Sep 8, 2025
The worst hotel I have ever stayed, avoid.
William
William, 1-night trip
8/10 Very good
Jul 28, 2025
Friendly staff
Very basic, but friendly staff and good location
adrian
adrian, 1-night trip
6/10 Good
Aug 21, 2025
Mediocre stay
It is an average place, not too clean and the bed is not good and accessibility as a disabled person is difficult.
Olaniyi
Olaniyi, 2-night trip
8/10 Very good
Jun 9, 2025
We were very happy with our stay and it was a very reasonable price we would saty there again
gordon
gordon, 2-night trip
10/10 Exceptional
Jun 23, 2025
The staff were very friendly and helpful.
We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
chloe
chloe, 1-night trip
10/10 Exceptional
May 25, 2025
Lovely stay and host thank you.
Andrew
Andrew, 1-night trip
6/10 Good
Jun 8, 2025
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Lou
Lou, 3-night trip
8/10 Very good
Jun 20, 2025
it was a nice ,stay, comfortable the staff were all pleasant. Nice breakfast set up. we will return on our way back from France
James
James, 1-night trip
10/10 Exceptional
Jun 15, 2025
For the price you can not moan, staff are great, hotel needs updating, but if it does you won’t get it at this price, great location and views
Mark
Mark, 2-night trip
2/10 Poor
Jul 24, 2025
the hotel was dirty and smelt of urine and full of immigrant's
Clive
Clive, 2-night trip
8/10 Very good
May 22, 2025
Close to amenities.
Kenneth
Kenneth, 8-night trip
8/10 Very good
Apr 12, 2025
good location. comfortable room and great staff
LINDA
LINDA, 2-night trip
10/10 Exceptional
Jun 22, 2025
Close to theatre
Lynn
Lynn, 1-night trip
2/10 Poor
Aug 3, 2025
Hotel of horrors
Quite simply the dirtiest, noisiest most revolting hotel I’ve stayed in. I’ve stayed in literally hundreds of hotels through work over the years and have never experienced such a dreadful stay in that time. I struggling to understand why you would list such a property
Nick
Nick, 1-night trip
6/10 Good
Jul 28, 2025
The given room was small and dark. Very old building; all equipment were flimsy.
Verified traveler
1-night trip
6/10 Good
Aug 26, 2025
Hotel was convenient for the tunnel and is an impressive building but unfortunately it is showing its age and lack of investment. The room had damp patches on the walls and shows its age. However the bed was comfortable, which to be fair suited my needs as I only needed a place to sleep and as long as you aren’t expecting a lot then The Carlton will meet your needs. I am not ‘slating’ the hotel as this is someone’s livelihood but if they could win the lottery or have the money to invest into this lovely building in the location it sits it would be fabulous. Wishing you the best for the future of your business
Verified traveler
1-night trip
6/10 Good
Jun 3, 2025
Booking in was easy and friendly the room needed a face lift but was clean and comfortable I would stay there again I had no big problems the stay went smoothly and would have no problem staying there again
Kenneth
Kenneth, 1-night trip
6/10 Good
May 20, 2025
Ideal overnight close to the Euro Tunnel
For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
Verified traveler
1-night trip
8/10 Very good
Apr 27, 2025
Great location. The decor was a little dated, and smoke smells on the stairwell, but very convenient 1 night stop. The room had everythjng we needed.
DAVID
DAVID, 1-night trip
8/10 Very good
May 19, 2025
Good convienent location, helpful staff, the lift being out of order was annoying as I had heavy luggage.
Ian
Ian, 1-night trip
4/10 Fair
Aug 16, 2025
Our room was very hot no airflow what’s so ever. I requested an additional fan and they said they didn’t have any. There was no hot water to shower only cold and colder. Fan was very dusty and walking up to the 3rd floor smelling weird smells. View was nice but we would not stay there again.
Diamantina
Diamantina, 2-night trip
8/10 Very good
Apr 30, 2025
This hotel retains some of its old charm and doesn't have the same flat, grey and white modernised look like so many hotels these days.