The Carlton Hotel

3.0 star property
Victorian hotel in Folkestone with restaurant and bar/lounge

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Photo gallery for The Carlton Hotel

Marina
Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets
Terrace/patio
Dinner served
Staircase
Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
$61 nightly
The total price is $73
Aug 6 - Aug 7
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.0 km
  • Leas Cliff Hall - 3 min walk - 0.3 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Folkestone Harbour - 10 min walk - 0.9 km
  • Folkestone Beach - 14 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk
  • Folkestone Harbour Station - 16 min walk
  • Folkestone West Station - 25 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.

Languages

English, French, Romanian, Spanish

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 04 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 03 buildings/towers
  • Built in 1880
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves dinner only. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
  • Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel offer free cancellation for a full refund?

Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Carlton Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Carlton Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at The Carlton Hotel and nearby?

The Carlton Hotel has a picnic area.

Are there restaurants at or near The Carlton Hotel?

Yes, there's an onsite restaurant.

What's the area around The Carlton Hotel like?

The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.

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The Carlton Hotel Reviews

Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Shower
Elevator
Budget
Furniture
Value

Reviews

8/10 Very good

Friendly staff

Very basic, but friendly staff and good location
adrian, 1-night trip

10/10 Exceptional

The staff were very friendly and helpful. We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
chloe, 1-night trip

6/10 Good

Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Lou, 3-night trip

8/10 Very good

it was a nice ,stay, comfortable the staff were all pleasant. Nice breakfast set up. we will return on our way back from France
James, 1-night trip

2/10 Poor

the hotel was dirty and smelt of urine and full of immigrant's
Clive, 2-night trip

10/10 Exceptional

For the price you can not moan, staff are great, hotel needs updating, but if it does you won’t get it at this price, great location and views
Mark, 2-night trip

2/10 Poor

Hotel of horrors

Quite simply the dirtiest, noisiest most revolting hotel I’ve stayed in. I’ve stayed in literally hundreds of hotels through work over the years and have never experienced such a dreadful stay in that time. I struggling to understand why you would list such a property
Nick, 1-night trip

6/10 Good

The given room was small and dark. Very old building; all equipment were flimsy.
1-night trip

8/10 Very good

good location. comfortable room and great staff
LINDA, 2-night trip

4/10 Fair

Dated hotel, staff nice but poo still in toilet!!!

After a 10 minute wait the receptionist arrived back at reception (believe he was also manning the bar). Check in was smooth, no room on car park to park but advised we could park elsewhere for free if we left before 8am. Lift wasnt working so a few flights of stairs to the 3rd floor. The room itself was clean but dated, however, the bathroom hadnt been cleaned as there was still a large poo in the toilet.
1-night trip

6/10 Good

Ideal overnight close to the Euro Tunnel

For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
1-night trip

8/10 Very good

Great location. The decor was a little dated, and smoke smells on the stairwell, but very convenient 1 night stop. The room had everythjng we needed.
DAVID, 1-night trip

4/10 Fair

Ok for a night

Tired hotel. Was ok for a night. Was happy to leave! Not a very nice area to park
raji, 1-night trip

2/10 Poor

Pictures do not match reality. Hotel is in desperate shape and not, beds were broken and shower curtain had mold. Not sure if shower worked as we did not dare to try. We left at 4.30 am
1-night trip

4/10 Fair

Avoid if possible

Not very clean at all. Dead bugs on the window sill. Shower was not warm and unusable given the temperature and poor water flow. The toilet seat wasn't even attached. Unfortunately we checked in at 9pm, climbed the three flights of stairs with the luggage and just accepted this is their ‘standard’ or care for the hotel. Wouldn’t recommend staying here.
Nikita, 1-night trip

8/10 Very good

This hotel retains some of its old charm and doesn't have the same flat, grey and white modernised look like so many hotels these days.
Fiona, 3-night trip

6/10 Good

Location was great Price was good Bedding needs improvement
Sarper, 3-night trip

8/10 Very good

Staff were excellent and friendly
Sandra, 3-night trip

6/10 Good

Folkestone

A nice place for a stop off for the eurotunnel, about 10 to 15 mins away.
Matthew, 1-night trip

2/10 Poor

Dirty don’t stay here

Disgusting hotel Dirty and no hot water at all see my picture if I could give zero points I would . Very noisy and had no sleep at all . Flys around the meat at breakfast and cleaning going on when having breakfast
j, 1-night trip

2/10 Poor

I didn’t stay I tried to cancel but you wouldn’t let me d so o I lost my money, disgusting that when I tried to cancel a month ago I couldn’t, what a con
Ian, 1-night trip

2/10 Poor

Normally I really don’t do negative feedback at all cause me personally I work in costumer service too and Ik how it feel after reading but this hotel really need good refurbishment really really badly😭I’m sorry not staff faults at all but management group or head office or who ever working for the hotel needs to check it out
1-night trip

8/10 Very good

We enjoyed our two night stay, and would have liked to stay longer. The staff were very pleasant and helpful. Our rooms were clean, beds very comfy and the area was peaceful. Continental breakfast at £7.50 was reasonable and all we wanted, providing tea, coffee, orange and apple juice, cereal, croissants, crumpets and white or brown bread for toasting. Restaurant is clean and pleasant. The general decor of the hotel could do with renewal. Exquisite large stained glass window featuring a beautiful heron (?) , other birds and flowers was viewable from the stairs. We will return !
Jennifer, 2-night trip

2/10 Poor

The man at the desk was friendly enough however no security and poor service at the bar as the man on the desk was clearing running it by himself .
Glynn, 1-night trip

8/10 Very good

Tired but worth the money paid.

Used for placing an employee for the week. Asked them their honest opinion and they were quite impressed for the loney. Yes its a bit tired, a bit worn but for £30 a night it was very acceprable and we will be returning to using the hotel for the member of staff based upon their own request.
Matthew, 4-night trip