Disney Hotel Santa Fe

2.0 star property
Hotel with restaurant, near Disney Village

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Photo gallery for Disney Hotel Santa Fe

Breakfast and dinner served, international cuisine
Property video
Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Garden
Exterior
Just a stone's throw from Disneyland Paris and Walt Disney Studios Park, Disney Hotel Santa Fe welcomes you to a vibrant getaway. Explore the on-site garden or indulge in international cuisine at La Cantina restaurant and unwind with shopping nearby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Early theme park entry
  • Theme park character encounters
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Early theme park entry
  • Theme park character encounters
  • Private bathroom
  • Premium TV channels
  • Garden
$257 nightly
The total price is $282
Nov 23 - Nov 24
Total with taxes and fees

Room options

Standard Room

8.6 out of 10
Excellent
(65 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Disneyland Resort Paris, Marne-la-Valle, Coupvray, Seine-et-Marne, 77700

What's nearby

  • Disney Village - 12 min walk - 1.0 km
  • Walt Disney Studios Park - 17 min walk - 1.5 km
  • Disneyland® Paris - 17 min walk - 1.5 km
  • Val d'Europe - 5 min drive - 2.3 km
  • Val d'Europe Shopping Center - 8 min drive - 4.6 km

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 38 min drive
  • Paris Orly Airport (ORY) - 46 min drive
  • Paris Beauvais Airport (BVA) - 88 min drive
  • Paris (XCR-Chalons-Vatry) - 100 min drive
  • Lagny-sur-Marne Esbly Station - 5 min drive
  • Marne la Vallée-Chessy Station - 15 min walk
  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 16 min walk
  • Marne la Vallée-Chessy RER Station - 17 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Annette's Diner - ‬15 min walk
  • ‪Rainforest Café - ‬13 min walk
  • ‪Brasserie Rosalie - ‬12 min walk

About this property

Disney Hotel Santa Fe

At Disney Hotel Santa Fe, you'll be just a 5-minute drive from Val d'Europe and Val d'Europe Shopping Center. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out La Cantina, which serves international cuisine and is open for breakfast and dinner. A theme park shuttle, early theme park entry, and theme park character encounters are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 1000 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
    • Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
    • Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle from 10 AM to 6 PM*
    • Train station pick-up
DONE

Offsite

    • Free area shuttle
    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Early theme park entry
  • Theme park character encounters
  • Children's games

What to do

  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Hand-held showerheads
  • Closed captioned TV
  • Fixed shower seat
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Accessible bathtub
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Heating
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cantina - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Rio Grande Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge of EUR 23 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 10 (one-way)

Parking

  • Self parking is available for an extra charge

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Disney's Hotel Santa Fe®
Disney's Hotel Santa Fe® Coupvray
Disney's Santa Fe®
Disney's Santa Fe® Coupvray
Disney's Santa Fe® Hotel
Disney's Hotel Santa Fe Coupvray
Disney's Hotel Santa Fe
Disney's Santa Fe Coupvray
Disney's Santa Fe
Disney's Hotel Santa Fe
Disney Hotel Santa Fe Hotel
Disney Hotel Santa Fe Coupvray
Disney Hotel Santa Fe Hotel Coupvray

Frequently asked questions

Does Disney Hotel Santa Fe offer free cancellation for a full refund?

Yes, Disney Hotel Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Disney Hotel Santa Fe?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Disney Hotel Santa Fe?

Yes, there's self parking on site (charges apply). Electric vehicle charging is available.

Is airport shuttle service offered by Disney Hotel Santa Fe?

Yes, an airport shuttle is available from 10 AM to 6 PM at scheduled times. The charge is EUR 23 per person one-way.

What are the check-in and check-out times at Disney Hotel Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Disney Hotel Santa Fe and nearby?

Disney Hotel Santa Fe has a garden.

Are there restaurants at or near Disney Hotel Santa Fe?

Yes, La Cantina offers international cuisine.

What's the area around Disney Hotel Santa Fe like?

Disney Hotel Santa Fe is located a short 12-minute walk from Disney Village.

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Disney Hotel Santa Fe Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Parks
Restaurant
Children
Breakfast
Bed
Walking
Building
Theme park

What guests liked

  • The breakfast buffet was great with options for everyone and veggie sausages were a highlight. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Adequate accommodation

Basic hotel that needs a bit of a refresh. Adequate accommodation though as you only need the facilities to sleep in as you spend most of the time in the Parks. No tea or coffee facilities in your room and the vending machine that you can use once a day, is often out of order.
1-night trip

4/10 Fair

Not the cleanest A tuna sandwich from the bar got me sick for 2 days 5 stars to the staff and the service Convenient shuttle bus to Disney Free parking just near the room.
khalil, 2-night trip

8/10 Very good

This hotel was very nice
Janice, 4-night trip

2/10 Poor

Worst hotel I’ve ever experienced

Do yourself a favor and book into Hotel New York the Art of Mavel to start your Disney experience the right way. The entry experience to Sante Fe was less than magical and more like entering a desert hell. When we got to the room with no air conditioning, dirty sheets and fire alarm testing that went on for half an hour we complained and luckily got the privilege of paying double just to get out! This entire hotel complex needs to be leveled.
John, 3-night trip

2/10 Poor

They don't have A/C. Extremely disappointed for a Disney property. Looks like a motel. Food also not very good and of course very over priced.
Sarah, 1-night trip

10/10 Exceptional

Super hitel
Stefan, 1-night trip

8/10 Very good

Friendly reception staff and great theming
Sarah, 1-night trip

10/10 Exceptional

Was nice and warm in the room. Room was enough for two adults. More channels in the Tv would be nice. Disney plus would have done while chilling out in the evening after the park has shout.
Iain, 1-night trip

10/10 Exceptional

2nd time staying here perfect for a 3 year old that loves cars with easy access to Disneyland
Adam, 4-night trip

8/10 Very good

If there was air conditioning in the rooms it would’ve made our stay excellent.
Dennis, 2-night trip

4/10 Fair

This property is very dated. Broken tiles in bathroom. Roaches crawling on the wall. Maid carts left in the halls. Paid four night stayed 2. Not refunded any money and I also didn’t ask. Was told I probably would not have been refunded anyways. So not worth the price paid.
Danena, 4-night trip

8/10 Very good

Hotel rooms could do with a revamp
Jonathan idris, 3-night trip

10/10 Exceptional

Had a good time
sonali, 3-night trip

10/10 Exceptional

Friendly and kind staffs
SAE, 3-night trip

2/10 Poor

horrible cleaning and horrible breakfast. There is no fridge in the room. We can't change or ask anything other than telephone.This is the most inconvenient hotel for booking.
Kazutaka, 2-night trip

6/10 Good

Very convenient as in walking distance to Disney, however beds were too hard and uncomfortable, carpet was dirty, we had dirty towels, there was chipped paint, the curtain was not fully attached to the rail, some of the light bulbs weren’t working and the walls are very thin so you can hear other families.
Beth, 3-night trip

6/10 Good

Rooms were freezing cold.
Sonia, 2-night trip

10/10 Exceptional

We loved the Cars theme. Everyone was very nice and helpful. The ceiling fan in our room was broken but we just cracked a window instead. Overall, good experience.

8/10 Very good

Very friendly sland helpful staff and great location only 15 mins walk from the park. The bedroom had everything you needed. Decoration was a little tired but perfectly comfortable. I had a corner room on the ground floor. The curtain didn't quite meet in the corner which meant for bright morning starts and little uncomfortable in the evenings with a gap looking out to the car park. Nothing a clip couldn't fix. We had a lovely stay.
Abi, 2-night trip

10/10 Exceptional

Couldn't recommend more!

Really pleasantly surprised! I'm a bit of a hotel snob and often insist on a minimum of 4 stars but I was so impressed with Santa Fe! Room clean and well maintained. Bathroom fresh and newly decorated. I have stayed a few times in the cheaper 4 stars options near Disneyland such as Grand Magic and Dream Castle and I would say Santa Fe is absolutely better for rooms, location and most importantly the transportation!! Bus to and from parks was much less busy than the alternative hotels mentioned above and security swept the bus after every service as well as keeping a close eye on the crowds getting too pushy after the fireworks in the evening. Would saty here again simply to avoid the trauma that came with taking the bus for the cheaper non Disney alternatives. Highly recommend. Great value. Check in a little slow but that's my only slightly negative feedback
Danielle, 2-night trip

6/10 Good

Showing it’s age

Room was clean but was old and falling apart. There was a hole in the wall that wasn’t patched. Broken tiles in the bathroom and the plumbing would constantly switch from ice cold to scalding anytime to turned it on. Staff was friendly and professional. All in all it is a hotel in desperate need of a renovation
Joseph, 2-night trip

6/10 Good

The stairs to the first floor in block 51/52 were unsafe. The treads on a number of steps were either missing or hanging down and forming a trip hazard. the whole building is very tired. There was no ordinary tea available from the vending machines , only peppermint.
Donald, 3-night trip

8/10 Very good

Santa Fe hotel stay

Clean, comfortable rooms, just a bit warm. Ceiling fan helps a bit, but a stronger desk mounted fan would've helped. Block 15, while quite far from the reception, restaurant, etc is ideally placed for access to the river path to the village. So unless you plan to use the main facilities and bus shuttle, better off in blocks further away, ours was Luigi. If you are fairly mobile, i personally think you can walk to the parks quicker than waiting for a bus. Service was extremely quick with a couple of requests, such as a kettle. One criticism would be that none of the cold drinks dispensers which took cards seemed to be working, plus very few of the ice machines on our second night. But overall, happy to stay there again- I'll just make sure ive a lot of change for the machines!
Logan, 2-night trip

2/10 Poor

Unfortunately we had a bad stay at Santa Fe We complained multiple times during our two night stay as our overhead didn’t work and it was extremely hot in the room. They did not offer to love our room instead just brought us two portable fans which did not do much to help the heat in the room, therefore we slept poorly as we were so hot. The bathroom also needed a complete overhaul. The bath didn’t drain and also the shower flooded so the carpet outside the bathroom was saturated and made things that were on the floor there soaking wet, We complained to customer services x2 The room was in block 12 room 116. We would like someone to contact us about this and we would like some form or compensation for the lack of sleep we had and even though we complained nothing was done.
Hester, 2-night trip

4/10 Fair

Bare bones basic, and I mean BASIC. If you are familiar with Disney facilities in the U.S., lower your expectations for Sante Fe. Needs refurbishment. Staff NEEDS training on Disney signature customer service. Seemed as if most employees were in a bad mood. Its rumored the French are rude but i was trying to be neutral. None of the usual happy Disney smiles and greeting we are accustomed to in Orlando, Fl. I noticed in different buildings some old dilapidated ice machines, none of which were working. Asked front desk for ice. They sent us to the bar area of the restaurant La Cantina. We greeted the man at the bar and asked for ice. Again, seemed as if we were bothering them. He reluctantly threw a few pieces of ice in a cup and handed it to us. The Disney bus transportation is a free for all. No semblance of order or structure. Everyone rushes the doors. Stroller or wheel chair?? Good luck! Same customer service at the parks. Just unpleasant. For the tv, on the main screen that greets each family, go to settings and choose English. That will give you English for the Disney channels only. Otherwise you only get BBC News and Europe News channel. There are some Spanish, German, Mandarin and French channels. No fridge, no coffee in rooms (which we knew). If you use washcloths, bring your own. No wash cloths provided. Towels are paper thin and rough. Towels a Dollar Store would sell. Bed and pillows are not good either. we would not stayatSanteFe
Terri-Ann, 2-night trip