In the heart of Almaly District, Ibis Almaty Jetisu offers a modern retreat with dry cleaning services and a 24-hour business center. Guests can unwind in the steam room, work out at the gym, or enjoy in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Enjoy your visit to Almaty with a stay at Ibis Almaty Jetisu. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
At a glance
DONE
Hotel size
166 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 9000 per person
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY
Frequently asked questions
Does Ibis Almaty Jetisu offer free cancellation for a full refund?
Yes, Ibis Almaty Jetisu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Almaty Jetisu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ibis Almaty Jetisu?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Ibis Almaty Jetisu?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Ibis Almaty Jetisu?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Ibis Almaty Jetisu and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ibis Almaty Jetisu?
Yes, there's an onsite restaurant.
What's the area around Ibis Almaty Jetisu like?
Ibis Almaty Jetisu is a short 14-minute walk from Zenkov Cathedral and 15 minutes' walk from MEGA Park.
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Reviews
Ibis Almaty Jetisu Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Amenities
9.0
Staff & service
9.4
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
Breakfast buffet offered a wide selection of foods with many tasty choices. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Restaurant
Room
Reviews
10/10 Exceptional
May 26, 2025
Nice place.
Woojin
Woojin, 5-night trip
10/10 Exceptional
Feb 13, 2025
Great location
Siu Tjing Tammy
Siu Tjing Tammy, 1-night trip
8/10 Very good
May 5, 2025
Modern hotel in downtown Almaty.
Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Jason Lee
Jason Lee, 5-night trip
10/10 Exceptional
Feb 1, 2025
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Siu Tjing Tammy
Siu Tjing Tammy, 1-night trip
10/10 Exceptional
May 25, 2024
Very comfortable and convenient location.
Newel
Newel, 4-night trip
8/10 Very good
Mar 22, 2024
It was good to stay four nights.
Hyungjun
Hyungjun, 4-night trip
10/10 Exceptional
Jul 5, 2023
Good service , clean room, good location!!!
NURLAN
NURLAN, 2-night trip
10/10 Exceptional
Jul 13, 2024
Good choice for Almaty
Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
Aug 23, 2022
The hotel is clean and nice. Convenient location, close to shopping and restaurants.
Kanat
Kanat, 6-night trip
10/10 Exceptional
Jun 17, 2024
This is a very nice hotel. Recommend!
Jason
Jason, 2-night trip
8/10 Very good
Sep 15, 2024
Good choice in Almaty
Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Verified traveler
2-night trip
8/10 Very good
Oct 22, 2023
Good value
Great location, great choise of restaurants in the hotel, good value
Gavin
Gavin, 1-night trip
8/10 Very good
Jul 13, 2024
Trendy
Comfortable for two nights. Great location.
Edward
Edward, 2-night trip
10/10 Exceptional
Aug 26, 2024
Amazing hotel with excellent beds nice modern interior and a stunning breakfast on 5* level! Nothing to complain!
Roger
Roger, 1-night trip
8/10 Very good
Dec 12, 2022
Quite clean with nice staff
Purev
Purev, 1-night trip
8/10 Very good
Mar 24, 2025
Frustrating that you cannot adjust the room temperature.
It is fixed during winter to be quite hot
Nicholas
Nicholas, 2-night trip
10/10 Exceptional
Jun 27, 2023
Comfortable stay
Clean and comfortable
Stanislav
Stanislav, 2-night trip
10/10 Exceptional
Jul 29, 2023
Great stay
Excellent, clean, easy to use hotel. Staff a little lackluster
Ciaran
Ciaran, 2-night trip
8/10 Very good
Apr 21, 2024
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Edward
Edward, 1-night trip
6/10 Good
Oct 17, 2024
Average hotel but conveniently located and reasonably priced. I have stayed here numerous times, so I would expect a small mark of recognition after many stays, but it sticks to the bare minimum. The late check-out was appreciated, though.
Philippe
Philippe, 3-night trip
10/10 Exceptional
Mar 4, 2022
I want to remark the great costumer services the hotel has, I really felt welcome.
JORGE
JORGE, 1-night trip
10/10 Exceptional
Jul 12, 2022
Very clean, comfortable, very modern, lots of clever touches. One of the nicest hotels I have stayed in…
Craig
Craig, 1-night trip
10/10 Exceptional
Sep 30, 2024
Would be nice to mention the room has no windows, I would have chosen a different rate. Other that that - a very pleasant experience. Great breakfast!
Viktoryia
Viktoryia, 1-night trip
10/10 Exceptional
Jul 9, 2024
Not bad
Room condition is good but is too small. Good for just 1 night business trip. And there is nothing in a room even a coffee.
Verified traveler
1-night trip
10/10 Exceptional
Oct 22, 2023
The staff was wonderful. Helping us with transportation.
Helping us when we arrived at the airport in the middle od the night and meeting us with equipment to carry our luggage.