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City Express by Marriott Cancun

3.0 star property
Beach hotel with outdoor pool, near Plaza Las Americas

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Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby lounge
Coffee and/or coffee maker
Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Downtown Cancun's vibrant energy surrounds City Express by Marriott Cancun, where a warm welcome awaits with free full breakfast and helpful staff. Unwind in the outdoor pool, connect to WiFi, or energize at the gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
$55 nightly
The total price is $71
Sep 20 - Sep 21
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Restaurant

Krystal Urban Cancun & Beach Club

  • Pool
  • Parking available
  • Free WiFi
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7.8 out of 10, Good, 1,269 reviews
$63 nightly
The price is $80
Oct 5 - Oct 6
Total with taxes and fees
Krystal Urban Cancun & Beach Club
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About the neighborhood

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 1 min walk - 0.0 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
  • Playa Tortugas - 10 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Flor De Lis - ‬6 min walk
  • Hooters
  • ‪McDonald's - ‬4 min walk
  • Royal Yak

About this property

City Express by Marriott Cancun

City Express by Marriott Cancun puts you just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Ultramar Ferry Puerto Juárez and Langosta Beach are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Private beach nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 31-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun offer free cancellation for a full refund?

Yes, City Express by Marriott Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at City Express by Marriott Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Cancun?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.

Is there an onsite casino at City Express by Marriott Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (4-min walk) are both nearby.

What is there to do at City Express by Marriott Cancun and nearby?

Have fun with nearby activities like scuba diving and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

What's the area around City Express by Marriott Cancun like?

City Express by Marriott Cancun is in Downtown Cancun, a short 1-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.

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City Express by Marriott Cancun Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Booking
Airport
Taxi
Air conditioning
Casino

Reviews

10/10 Exceptional

Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Alba-Leea, 1-night trip

10/10 Exceptional

excelente
erica, 5-night trip

8/10 Very good

The staff was very cordial and helpful
Alexander, 1-night trip

8/10 Very good

Hard to get to hotel by car
Eliseo, 1-night trip

10/10 Exceptional

Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Jimi M, 1-night trip

2/10 Poor

I reserved on Orbitz total cost 84 dollars or so they wanted to charge me 150 and finally settled on 120
Sean, 1-night trip

6/10 Good

Front desk by the breakfast room was hot no clean
Jacobo, 1-night trip

6/10 Good

Very Bad. Wont repeat it

It was a very basic hotel. More like a motel. Paid so much for a motel..
1-night trip

4/10 Fair

Old and dirty rooms
David, 1-night trip

2/10 Poor

Checked out within hours.
Carline, 4-night trip

2/10 Poor

Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
ASHISH, 2-night trip

8/10 Very good

Good!
David, 2-night trip

8/10 Very good

Just enough for my needs
Bilsan, 1-night trip

2/10 Poor

Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Thomas, 5-night trip

6/10 Good

No phone to contact front desk Smelling bathroom
Masood, 8-night trip

4/10 Fair

Overpriced and old.

Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Matthew, 1-night trip

4/10 Fair

Ugly place
Maria, 2-night trip

4/10 Fair

Over night

No safe to secure passport, wallet, money.
michael, 1-night trip

2/10 Poor

They canceled my reservation
gerardo, 1-night trip

8/10 Very good

Serves a purpose but that’s about it.

I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Toby, 1-night trip

6/10 Good

Rooms did not have refrigerators. No cribs for infants.
Shaima, 8-night trip

8/10 Very good

Ok
Luis Manuel, 1-night trip

6/10 Good

Very outdated compared to the pictures and it was very noticeable
Melanie Christy, 6-night trip

2/10 Poor

Photos are misleading. Room was very outdated. Stains on walls and floors. Front desk was unfriendly. Staff didn't say hello if you walked by. I wouldn't recommend staying here!
Heather, 2-night trip

2/10 Poor

Never got checked in bc Expedia screw it up again! There was no reservation so I had to make a new one in another hotel. I expect fully refund for this
Karla, 1-night trip